81 Reviews of Bob Boast Volkswagen - Service Center
Good quality service friendly greeting, offer of coffee and donut or bottled water while waiting. Service competed in a timely manner. Got a brief scare when I was handed friendly greeting, offer of coffee and donut or bottled water while waiting. Service competed in a timely manner. Got a brief scare when I was handed a bill for some one else, but that was quickly rectified. We had a good laugh. Will be back. Bought my car at Boast and this is my second service experience. It is good to do business at Boast s More
Great maintenance Took routan in for small problem I wanted a good evaluation. Problem was resolved at no cost and was given accurate report on vehicles condition with Took routan in for small problem I wanted a good evaluation. Problem was resolved at no cost and was given accurate report on vehicles condition with great and sensible advice. More
EXCELLENT!! I bought a 2013 Beetle and have received excellent service - whether a problem or regular maintenance!! The staff is wonderful, friendly, caring, al I bought a 2013 Beetle and have received excellent service - whether a problem or regular maintenance!! The staff is wonderful, friendly, caring, always there to help or answer questions! Get a lot of wonderful comments about my car from a lot of people! More
Don't get service done here! I would give this dealership 0 stars if possible!!!! Purchased the extended maintenance warranty and did my part bringing my car in every 10,000 miles I would give this dealership 0 stars if possible!!!! Purchased the extended maintenance warranty and did my part bringing my car in every 10,000 miles. Part of this service is tire rotation. At 30,000 my two front tires are worn down to the wear bars and the back tires are brand new looking! Brought my car to two different independent tire stores and BOTH places said there was no way they were ever rotated. I took pictures of the tires and brought them to the service manager expecting them to at least pay for half of the cost of new tires. The manager pretty much called me a liar stating that his paperwork said they did it so they must have!!!!! I will drive the 40 minutes out of my way to go to Suncoast!! Make sure you check your car after you have it serviced here!!! More
Went there for 10K service on my 2014 Touareg. They forgot to put oil in my car. After driving a short distance I discovered the oil level was at the minimum level. I returned and discovered that They forgot to put oil in my car. After driving a short distance I discovered the oil level was at the minimum level. I returned and discovered that the technician had not put new oil in my car! The technician had gone home so another technician put oil in my car. This was after waiting 3 1/2 hours after being told it would take just 2 hours. The explanation I got from the service advisor was that sometimes its difficult to know how much oil to put in these new cars. Incredible! I will never go back to Boast Volkswagen in Bradenton, Florida and advise others to stay away as well. More
Thank you Jason Miller Today Jason did an amazing job in taking care of my 2011 CC. He explained to me what was wrong with it (and charge me the right price). I will highly Today Jason did an amazing job in taking care of my 2011 CC. He explained to me what was wrong with it (and charge me the right price). I will highly recommend Boast VW and Jason (service advisor). More
The gentlemen that helped me with my brakes were very courteous. They went above and beyond to make sure I was satisfied even offering me a drink while I waited for service. Although I was unhappy abou courteous. They went above and beyond to make sure I was satisfied even offering me a drink while I waited for service. Although I was unhappy about having to replace my brakes they did it at a decent cost and saved me money where they could. Normally when a female goes into a car service center or dealership, they feel uncomfortable... the employees at Bob Boast made me feel very comfortable and at ease. I would definitely recommend their service and will use it again in the future. More
Very friendly, quick and efficient service. I had dealt with Russ in sales at one point and he was great. Very nice and professional! Mike in service was very knowledgable and willing to help with Russ in sales at one point and he was great. Very nice and professional! Mike in service was very knowledgable and willing to help More
We just moved to Florida in April 2013 and have always had our VW Beetle) serviced by our VW dealer in Delaware (Smith Volkswagen). We were due for an oil change and brought it in to your dealership. Tr had our VW Beetle) serviced by our VW dealer in Delaware (Smith Volkswagen). We were due for an oil change and brought it in to your dealership. Tracy was wonderful. The techs found a couple of extra problems. As we are retired and on a fixed income she pointed out the most pressing and immediate needs and those that could wait. We appreciated her honesty and helpfulness. Thank you so much. More
As always, Mike welcomed us back to the dealership and took our car in for service. The work was done in a timely manner and as always, Mike explained some of the many benefits to the Passat. We are VER took our car in for service. The work was done in a timely manner and as always, Mike explained some of the many benefits to the Passat. We are VERY happy with the Service Department and everyone associated with Bob Boast VW. More