87 Reviews of Bob Boast Volkswagen - Service Center
Went there for 10K service on my 2014 Touareg. They forgot to put oil in my car. After driving a short distance I discovered the oil level was at the minimum level. I returned and discovered that They forgot to put oil in my car. After driving a short distance I discovered the oil level was at the minimum level. I returned and discovered that the technician had not put new oil in my car! The technician had gone home so another technician put oil in my car. This was after waiting 3 1/2 hours after being told it would take just 2 hours. The explanation I got from the service advisor was that sometimes its difficult to know how much oil to put in these new cars. Incredible! I will never go back to Boast Volkswagen in Bradenton, Florida and advise others to stay away as well. More
Thank you Jason Miller Today Jason did an amazing job in taking care of my 2011 CC. He explained to me what was wrong with it (and charge me the right price). I will highly Today Jason did an amazing job in taking care of my 2011 CC. He explained to me what was wrong with it (and charge me the right price). I will highly recommend Boast VW and Jason (service advisor). More
The gentlemen that helped me with my brakes were very courteous. They went above and beyond to make sure I was satisfied even offering me a drink while I waited for service. Although I was unhappy abou courteous. They went above and beyond to make sure I was satisfied even offering me a drink while I waited for service. Although I was unhappy about having to replace my brakes they did it at a decent cost and saved me money where they could. Normally when a female goes into a car service center or dealership, they feel uncomfortable... the employees at Bob Boast made me feel very comfortable and at ease. I would definitely recommend their service and will use it again in the future. More
Very friendly, quick and efficient service. I had dealt with Russ in sales at one point and he was great. Very nice and professional! Mike in service was very knowledgable and willing to help with Russ in sales at one point and he was great. Very nice and professional! Mike in service was very knowledgable and willing to help More
We just moved to Florida in April 2013 and have always had our VW Beetle) serviced by our VW dealer in Delaware (Smith Volkswagen). We were due for an oil change and brought it in to your dealership. Tr had our VW Beetle) serviced by our VW dealer in Delaware (Smith Volkswagen). We were due for an oil change and brought it in to your dealership. Tracy was wonderful. The techs found a couple of extra problems. As we are retired and on a fixed income she pointed out the most pressing and immediate needs and those that could wait. We appreciated her honesty and helpfulness. Thank you so much. More
As always, Mike welcomed us back to the dealership and took our car in for service. The work was done in a timely manner and as always, Mike explained some of the many benefits to the Passat. We are VER took our car in for service. The work was done in a timely manner and as always, Mike explained some of the many benefits to the Passat. We are VERY happy with the Service Department and everyone associated with Bob Boast VW. More
This is a local family owned dealership. You are greeted by name and the service after the sale is the best. They make sure all they do is done correctly the first time. I have purchased 6 cars from them by name and the service after the sale is the best. They make sure all they do is done correctly the first time. I have purchased 6 cars from them over the last 10 years. More
Best experience ever. I went in for my 10,000 mile service recently and I wasn't a stranger because my salesman was thoughtful enough at the time he sold us our car to introduce us to Mike in service service recently and I wasn't a stranger because my salesman was thoughtful enough at the time he sold us our car to introduce us to Mike in service. Rob our salesman happened to be off that day who by the way was a sincere and not a pushy person helping us find the right car. I was just amazed at the friendliness of the other employees going out of there way to say hi and make sure I was comfortable while waiting for my car. Boast VW rules More
The whole experience was great! From the beginning the service advisor explained to me what was being done to the car. It was done on time. The customer service advisor then went over the report and for service advisor explained to me what was being done to the car. It was done on time. The customer service advisor then went over the report and for the price I got I feel that it was a good value for the service and quality. More
I purchased my 2011 Tiguan new at your dealership and have had an excellent exoerience with both sales and service. You should be very proud or your operation. have had an excellent exoerience with both sales and service. You should be very proud or your operation. More