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Bob-Boyd Lincoln, Inc.

Columbus, OH

5.0
104 Reviews
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2445 Billingsley Rd

Columbus, OH

43235

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Showing 104 reviews

August 18, 2012

I had a used car inspected by an independent garage and found several issues making the car unsafe and they would not repair or reduce price. More

by oacdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Clark
Feb 13, 2013 -

Bob-Boyd Lincoln, Inc. responded

Thank you for taking the time to review your experience at our dealership. I understand that your experience was not what you were hoping. We are not sure where we were not able to resolve your concerns. Sorry that it has been some time since we've tried reaching out. Please contact us to resolve any issue or concerns. It is our goal to provide you with the experience you would expect of a luxury dealership.

March 14, 2012

WE have been purchasing vehicles for 40 years and this is by far the most pleasant experience we have had. There was no pressure, just a knowledgeable salesman who informed us about the vehicle and then let More

by Henegans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Edstrom
February 03, 2012

My wife and I were looking for a used vehicle, we found the vehicle on the internet and decided to take the hour drive to 2 different dealers, things didn't work out at the first dealer so we decided to ta More

by chief6101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hartnett
October 12, 2011

Teddy and Jack were great to work with, very knowledgeable and treated us as friends would when looking for a vehicle. Not pushy but informative on asking what we wanted and then they would see More

by kristoj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy edstrom and jack sangailo
October 12, 2011

My sales person was helpful through the purchase process and kept me up to date on the status of my order. He was helpful setting up my account in sync my ride. Signing the paperwork was a quick and order More

by pchilders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Edstrom
October 06, 2011

Friendly staff, immediate help,desire to find the right car, follow up after the first visit and follow up after the sale. Very good experience for someone who hates buying cars. More

by samcalhoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Thomas, Dave Wison
September 11, 2011

At the end of the 3 year lease we purchased our 2008 Lincoln MKZ. Bayana was our sales person - She was absolutely fantastic! She was very friendly and very professional at all times - We considerd le More

by h-gsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bayana Robinson
July 06, 2011

This is my first vehicle purchase with the Bob-Boyd This is my first vehicle purchase with the Bob-Boyd Lincoln Dealership after moving to Ohio, and I could not have asked for anything else. Ms. St More

by Raymond Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Cindy Sturm
June 26, 2011

Teddy was most helpful,friendly,and very knowledgeable. He spent a lot of time going over the features in our new car. Tim was courteous and very helpful in the purchase of our car. Everyone we met at this More

by watts,robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Edstrom/Tim Clark
June 25, 2011

The staff at Bob Boyd is incredible. Robin is very knowledgeable about the intricacies of the systems in the MKS and can effectively share that information. Steve is a whiz at getting you through the More

by sreichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin, Steve, Dave
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