Bob Boyte Chevrolet

SERVICE Dropped truck off after hours received phone call mid morning with estimate for work to be performed and had truck back that evening! Tammy was very h Dropped truck off after hours received phone call mid morning with estimate for work to be performed and had truck back that evening! Tammy was very helpful and kept me up to date. Tammy was awesome!!! More

Too long I made a 2:30pm appointment for an oil change. I was on time. My Colorado sat in the entrance bay until 3:55pm. I was finally able to drive out at 5pm I made a 2:30pm appointment for an oil change. I was on time. My Colorado sat in the entrance bay until 3:55pm. I was finally able to drive out at 5pm. This is entirely unacceptable. It should not take 2.5 hours for an oil change. I will most likely be returning to Mandal for my service needs. More

Awesome sales support. Excellent customer service and friendly staff. I would recommend others the visit the dealership. Derick was great in not pressuring us in purchasing Excellent customer service and friendly staff. I would recommend others the visit the dealership. Derick was great in not pressuring us in purchasing the vehicle. More

I really liked Randy Kemp they made me feel like I was welcomed there and that they really wanted to help me get my truck. This dealership is awsome and I love it. they made me feel like I was welcomed there and that they really wanted to help me get my truck. This dealership is awsome and I love it. More

Door locks Matt was very helpful , he explained everything that they would have to do to fix the door. He also explained that they had to order the part, and to Matt was very helpful , he explained everything that they would have to do to fix the door. He also explained that they had to order the part, and told me that he would have the door fixed before the 1st and he did. More

Great Experience! Even though I did not have an appointment, I was seen right away. They took care of my issue in a professional and courteous manner. I would highly re Even though I did not have an appointment, I was seen right away. They took care of my issue in a professional and courteous manner. I would highly recommend this dealership to anyone. More

Good service good prices for the services provided and great marketing Ideas for the services provided by this dealership. All around great job by this crew. good prices for the services provided and great marketing Ideas for the services provided by this dealership. All around great job by this crew. More

Work performed quickly and correctly I was very pleased with the warranty work performed on my vehicle. The work was done very quick and I was given a loaner to use while the work was per I was very pleased with the warranty work performed on my vehicle. The work was done very quick and I was given a loaner to use while the work was performed, which was very convenient 2 days before Christmas. Max,in service department was really knowledgeable and helpful. More

Professional, prompt and dependable efficiency Have worked with this facility for years. The personnel in charge take a personal interest in customer satisfaction. Results are consistently superior Have worked with this facility for years. The personnel in charge take a personal interest in customer satisfaction. Results are consistently superior to any other service depts, with which I have conducted business since 1959, when I started as and adult driver! Now! that"s 60 years of comparisons----I doubt that many others can exceed! More

Cost too high for bad/incomplete services. Inadequate explanation of the services to be performed from beginning to end. We still don't know what services were performed for 5.5 hours of labor Inadequate explanation of the services to be performed from beginning to end. We still don't know what services were performed for 5.5 hours of labor at $125 per hour for a total cost of $687.50. At first we couldn't tell what work was completed and when asked what work was done, they either could not or would not physically show us. They charged list price for parts that could be bought online for almost 75% less, which were also original GM parts. When asked about this, they simply said " well, that's how much we charge." Our total bill was over $1,200. This is ridiculous and would not have happened before when it was called Preston Hood. I can't remember their names but there were two men who worked at the front desk that didn't mind explaining every single detail of the repair and cost. The lady in charge of explaining things now (Tammy) could not do the same. We even contacted the service manager for an explanation and was told the camera was checked and the technician in fact worked for 5.5 hours on our truck but he couldn't explain what was done. We weren't allowed to speak directly to the technician. $1200 may not mean much to them but it does to us, especially the week before Christmas. More