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Bob Boyte Chevrolet

Biloxi, MS

4.5
1,844 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,844 Reviews of Bob Boyte Chevrolet

July 20, 2023

Jeannie was our sales rep and did a wonderful job. We will return when we are in the market for our next truck! More

by ashley.britten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gehlsen, Jeannie Bigler
Jul 21, 2023 -

Bob Boyte Chevrolet responded

Congratulations! It is wonderful to hear that Jeannie made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Chevrolet! Ray Brandt Auto Group #WeMakeItEasy

July 20, 2023

Definitely not concerned about customers once the deal is closed 🤙🤙 actually you on your own period 😔😔 More

by CINOFIARILRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Feo
Jul 28, 2023 -

Bob Boyte Chevrolet responded

We appreciate your feedback, and we are sorry to hear that you felt unsupported after your purchase. It's our aim to provide excellent service throughout the entire buying process and beyond, and we apologize for not meeting your expectations. Your review gives us an opportunity to improve, and we'd love to discuss your experience further to understand how we can better serve you in the future. Please don't hesitate to contact us at (228) 400-7486. Thank you again for your feedback. Sincerely, Ray Brandt Auto Group

July 19, 2023

The staff was very kind and extremely helpful. They were able to get the parts needed for the recall that was issued for my car. The wait time wasn’t too long and I was able to get my car back the More

by froodyie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Jul 19, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2023

Very accomodating to traveler, Friendly and professional. All appropriate sensors reset as they should have been. Work finished in a timely manner. More

by Spudcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Tiner
Jul 20, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 17, 2023

Max is very professional and always goes above to help. Ray Brandt is the only place we buy our vehicles. More

by CBENINATI1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashad Culberson, Max Gruich
Jul 17, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that Max and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 16, 2023

They was very helpful answering all questions and concerns they also was quick to resolve More

by CEMORRIS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Jul 17, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 16, 2023

Service Reps consistently professional & repairs done expeditiously! Appreciate the the cleanliness of service dept.& how quickly appointment is scheduled. More

by SIMONEAGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walt Massey is the absolute best to work with!, Jimmie Feo, Tammy Ray
Jul 17, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 14, 2023

Do not trust this service department. They will make up false issues about your vehicle instead of owning up to their mistakes. Just simply tell the truth. I have lost all faith in this s More

by bvdiamond69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Any mechanic that worked on my vehicle.
Jul 14, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

July 14, 2023

Was not happy with 35% restocking fee, was not informed in advance, nothing on receipt or posted at dealer. More

by dougmaggiefish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walt Himel, Chrissy Tiner, Tammy Ray
Jul 21, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to provide us with your feedback, we value all perspectives. Your insights are all greatly appreciated, and we hope that we may have another chance to exceed your expectations in the future. Sincerely, Ray Brandt Auto Group

July 12, 2023

First visit. Oil change appointment and they were great. Good customer service and fast service. Will be back. More

by teonarene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Feo
Jul 14, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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