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Bob Brown Chevrolet

Des Moines, IA

4.5
134 Reviews

3600 111th St.

Des Moines, IA

50310

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134 Reviews of Bob Brown Chevrolet

January 06, 2012

What can I say? Great experience. Contacted Internet sales for interest in a camaro 2011 base model. Internet sales called back within a few hours. Showed up and met with Billy. No pressure, and he didn More

by IowaGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Fryer
Jan 06, 2012 -

Bob Brown Chevrolet responded

Thank you so much for taking the time to share your experience with us. We always strive to make our customers feel at ease during the car buying process, so it's great to hear that Billy did just that. We appreciate you recognizing him, and are very eager to see you in a few years when the time comes for a new Camaro!Thank you for choosing Bob Brown Chevrolet, and please be sure to find us on Facebook and Twitter for the opportunity to get exclusive online access to discounts and savings. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

January 04, 2012

I LOVE my new Cruze! Get Up & Go, Steering, Breaks, Interior, Exterior, MPG, and MY shade of red. I’m so glad my daughter suggested I visit with Clyde. I could have gone back to the former dealer More

by Sprieckmj1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Birks with trade-in and purchase , Business Manager for paper work, Service Manager for help with my Traverse
Jan 05, 2012 -

Bob Brown Chevrolet responded

Joan, thank you very much for writing this exceptional review. We always love to hear when our customers feel appreciated and receive excellent customer care, so thank you for letting us know how we're doing. We are thrilled that Clyde and the rest of our team could help you ring in the new year right and we would like to wish you the very best with your new Cruze! We look forward to seeing you on your next servicing visit. If we can be of any more assistance please do not hesitate to contact us. Also, be sure to 'like' and 'follow' us on Facebook and Twitter to be eligible for online specials and savings. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

January 04, 2012

I went to Bob Brown Chevy to look at at Chevy Traverse. I looked at the vehicle, took for a test drive, and loved it. Five minutes later, my sister-in-law called and said she thought she could get me a be More

by carriekopf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde and Dave
Jan 05, 2012 -

Bob Brown Chevrolet responded

Carrie, thank you very much for your kind review. We appreciate you taking the time to let us know how we're doing and are very glad to hear that you enjoyed your time at Bob Brown Chevrolet. It is a top goal of ours to make sure that our customers feel appreciated and receive a personalized experience. Clyde and Dave are excellent team members, and it is fantastic that they have delivered the type of service we expect, and that you deserve. Once again, thank you for choosing Bob Brown Chevrolet and we look forward to seeing you again in the future. Be sure to find us on Facebook and Twitter for exclusive access to discounts and specials. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

December 31, 2011

Thank you for making my purchase of my new Equinox so easy! With two cars to trade, I thought it would be difficult, but Kendal, Joe and Tony were all very easy to work with and gave me a great deal! The More

by Littlenuge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Cook, Joe Koebke
Jan 03, 2012 -

Bob Brown Chevrolet responded

Happy New Year to you, too! Thank you for letting us know how we're doing, and we are thrilled that we could make the early stages of 2012 a good experience for you. Kendal, Joe, and Tony will be very flattered to know that you were so pleased with their service, and we thank you very much for recognizing their outstanding efforts to make your recent visit a personalized one. You can always count on 100% customer satisfaction at Bob Brown Chevrolet, and we look forward to seeing you again. Please find us on Facebook and Twitter to enhance your next experience even more with online coupons and discounts. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

December 29, 2011

Very profession treatment by all individuals we had contact and overall exceptional experience for this automobile purchase. We not would recommend but already have recommended. More

by MBLevisay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Cook
Dec 30, 2011 -

Bob Brown Chevrolet responded

Thank you so much for leaving us with this wonderful feedback. Our customers deserve the very best service when they visit our dealership, so we are thrilled that your experience is in line with our goals. We would like to congratulate you on your recent purchase, and are very grateful for your thoughtful recommendations. Thank you for choosing Bob Brown Chevrolet! Also, 'like' and 'follow' us on Facebook and Twitter for monthly specials and coupons. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

December 16, 2011

Wonderful experience buying my certified used Traverse from Billy. Everyone at the dealership was friendly and easy to work with. I never felt pressured into purchasing. All my questions were answered More

by llistongd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Fryer
Dec 19, 2011 -

Bob Brown Chevrolet responded

We truly value the feedback from our customers, so thank you very much for taking the time to write such a great review. It is quite encouraging to hear that you have had a great experience, and we appreciate all the recommendations you have have given. We would love the chance to work with you in the future, and thank you again for your business. Also, follow us on Facebook and Twitter to learn about monthly specials and savings. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

December 06, 2011

This is the second vehicle I have purchased from Kendal Cook at Bob Brown. Both Kendal and the dealership have always been very professional. The positive experience starts when you walk in the door, and More

by sertops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Cook
Dec 12, 2011 -

Bob Brown Chevrolet responded

Thank you very much for taking the time to write such a kind review! Bob Brown Chevrolet strives to give its customers 110%, and we are thrilled that you have noticed our diligent efforts. It is very encouraging to receive such high remarks from our customers, and we thank you for your feedback. We would love to earn your patronage again in the future where you can be sure to expect the same exceptional service. Don't forget to follow us on Facebook and Twitter to get access to monthly specials. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

December 01, 2011

Kendal was great to work with. He made the car buying experience very enjoyable! I would recommend Kendal to anyone buying a vehicle! Everyone I dealt with at the dealership was friendly & helpful! More

by barbarashultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Cook
Dec 12, 2011 -

Bob Brown Chevrolet responded

Thank you for taking the time to let us know how we're doing. We are pleased to know that Bob Brown Chevrolet could exceed your expectations, and truly appreciate your kind recommendations. Thank you for your business and on behalf us all, enjoy your new car! Find us on Facebook and Twitter to receive online coupons, exclusively for our followers. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

November 19, 2011

Eric was a pleasure to work with when I leased my new 2012 Chevrolet Cruze. He was professional, courteous, friendly, and trustworthy. I was also impressed with Mat Brown and his understanding and comm More

by Edith Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dowerah
Dec 12, 2011 -

Bob Brown Chevrolet responded

Edith, thank you so much for your kind words. It was our pleasure to help you and we are all very glad to hear that we could make your recent car buying experience an enjoyable one. We wish you all the best with your new Cruze, and hope to have the opportunity to work with you once again. Please be sure to follow us on Facebook and Twitter for online savings and promotions. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

November 12, 2011

While we only met Kendal a few weeks ago, we were very comfortable in returning to him for a second new vehicle purchase. The friendly professionalism with which he treated us on the first purchase made More

by sparnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Cook
Dec 12, 2011 -

Bob Brown Chevrolet responded

It is so nice to hear that you have chosen Bob Brown Chevrolet once again! Thank you for sharing this great news with us. We value you and your family very much as customers, and would love to continue to help you with your automotive needs. All the best with your two new vehicles, and we hope to see you on Facebook and Twitter! Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

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