
Bob Brown Chevrolet
Des Moines, IA
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130 Reviews of Bob Brown Chevrolet
Very profession treatment by all individuals we had contact and overall exceptional experience for this automobile purchase. We not would recommend but already have recommended. contact and overall exceptional experience for this automobile purchase. We not would recommend but already have recommended. More
Wonderful experience buying my certified used Traverse from Billy. Everyone at the dealership was friendly and easy to work with. I never felt pressured into purchasing. All my questions were answered from Billy. Everyone at the dealership was friendly and easy to work with. I never felt pressured into purchasing. All my questions were answered quickly and financing was easy. I couldn't have asked for better service or buying experience. I have already told many people about my postive experience at Bob Brown and was pleased to hear many of them had good stories about the dealership as well. I will be sure to visit them again the next time we are shopping for a new/used vehicle. More
This is the second vehicle I have purchased from Kendal Cook at Bob Brown. Both Kendal and the dealership have always been very professional. The positive experience starts when you walk in the door, and Cook at Bob Brown. Both Kendal and the dealership have always been very professional. The positive experience starts when you walk in the door, and continues though the sale, routine services, and as a returning customer. Kendal is the type of salesperson who is up front and honest, something which seems hard to come by these days. He has always worked hard for me, and treated me with respect and dignity. As a customer who can take their business anywhere to purchase a vehicle, or have it serviced, I continue to return to Bob Brown due to their customer integrity. Even after the sale, everyone has continued to go above and beyond to make sure I am pleased. As a veteran I also appreciate their acknowledgment of Veteran's day by providing all veterans with a free oil change on this specific holiday. Again, service above and beyond anywhere else I have been a customer. I would recommend this dealership to anyone looking to purchase a vehicle. I am not the type of person who normally gives a complete positive review, as I can usually come up with some issue and or area where things could be improved. However, my experiences with Kendal and Bob Brown have been awesome, to date I have no complaints! More
Kendal was great to work with. He made the car buying experience very enjoyable! I would recommend Kendal to anyone buying a vehicle! Everyone I dealt with at the dealership was friendly & helpful! experience very enjoyable! I would recommend Kendal to anyone buying a vehicle! Everyone I dealt with at the dealership was friendly & helpful! More
Eric was a pleasure to work with when I leased my new 2012 Chevrolet Cruze. He was professional, courteous, friendly, and trustworthy. I was also impressed with Mat Brown and his understanding and comm 2012 Chevrolet Cruze. He was professional, courteous, friendly, and trustworthy. I was also impressed with Mat Brown and his understanding and commitment to help me get a new car. The dealership's staff worked together to provide 110% service even delivering my car to Lincoln, Nebraska. Thanks again for all their efforts. More
While we only met Kendal a few weeks ago, we were very comfortable in returning to him for a second new vehicle purchase. The friendly professionalism with which he treated us on the first purchase made comfortable in returning to him for a second new vehicle purchase. The friendly professionalism with which he treated us on the first purchase made it a "slam-dunk" that we would return to him and Bob Brown Chevrolet for a second new vehicle. We were fairly certain that we knew what model we would be buying; Kendal asked questions to help determine the uses for the car would be and helped us settle on the new Sonic. When it comes time for any future vehicle purchase, be assured that we will be returning to Bob Brown Chevrolet and asking for Kendal once again! More
Customer Service and followup were exceptional, number of vehicles to choose from was very good, questions were answered promptly and accurately. Prior to the sale, the internet representative followed vehicles to choose from was very good, questions were answered promptly and accurately. Prior to the sale, the internet representative followed up; the scheduler re-scheduled for us with no hassles, then followed up to be certain we could meet the appointment. Upon arrival, our wait was very short before Joe introduced us to the "Traverse expert", Kendal. Everyone was very accomodating to us and our five boys ranging in age from 11 months to 17 years, including three with special needs. The vehicle was ready a day sooner than expected and exceeds our expectations in all ways. Kendal took plenty of time with us during delivery, explaining the features and controls - including a live demonstration of OnStar. We will be returning (soon) to purchase another new vehicle from Kendal and Bob Brown Chevrolet. More
We were very happy with our experience at Bob Brown. Kendal was wonderful and was even willing to stay until well after closing time to finish up with us. Dave was also very helpful and we are very ple Kendal was wonderful and was even willing to stay until well after closing time to finish up with us. Dave was also very helpful and we are very pleased with our purchase. More
Customer Service provided by the Salesman ensured that all of our questions/concerns were fully addressed. We were able to obtain an acceptable loan rate and term through the help of the Finance person. all of our questions/concerns were fully addressed. We were able to obtain an acceptable loan rate and term through the help of the Finance person. The salesman was able to answer most of my questions and address many of my concerns. When necessary he immediately sought answers to questions. The salesman was very friendly and took his time to make sure that all of my questions were answered and concerns were addressed. This car purchase was one of the easiest for me because I felt very much at ease working with the Salesman. Although the final price was higher than I had hoped to pay I feel that it was justified for what I received in return. The pre-owned vehicle is in excellent condition and Plan A with Extended Maintenace should provide many years of worry-free use. More
This is my third car purchased at Bob Brown...each just gets better and better. Kendal is hands down, the finest salesman I've ever worked with! I couldn't have asked for a more easier, quick, fantastic gets better and better. Kendal is hands down, the finest salesman I've ever worked with! I couldn't have asked for a more easier, quick, fantastic experience! If you are looking for a salesman the is knowledgable and personable! Kendal is your man. I've known him 25+ years and he is the BEST! Thanks Bob Brown, I will be back! More