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Bob Brown Chevrolet

Des Moines, IA

4.0
127 Reviews

3600 111th St.

Des Moines, IA

50310

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127 Reviews of Bob Brown Chevrolet

December 01, 2011

Kendal was great to work with. He made the car buying experience very enjoyable! I would recommend Kendal to anyone buying a vehicle! Everyone I dealt with at the dealership was friendly & helpful! More

by barbarashultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Cook
Dec 12, 2011 -

Bob Brown Chevrolet responded

Thank you for taking the time to let us know how we're doing. We are pleased to know that Bob Brown Chevrolet could exceed your expectations, and truly appreciate your kind recommendations. Thank you for your business and on behalf us all, enjoy your new car! Find us on Facebook and Twitter to receive online coupons, exclusively for our followers. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

November 19, 2011

Eric was a pleasure to work with when I leased my new 2012 Chevrolet Cruze. He was professional, courteous, friendly, and trustworthy. I was also impressed with Mat Brown and his understanding and comm More

by Edith Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dowerah
Dec 12, 2011 -

Bob Brown Chevrolet responded

Edith, thank you so much for your kind words. It was our pleasure to help you and we are all very glad to hear that we could make your recent car buying experience an enjoyable one. We wish you all the best with your new Cruze, and hope to have the opportunity to work with you once again. Please be sure to follow us on Facebook and Twitter for online savings and promotions. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

November 12, 2011

While we only met Kendal a few weeks ago, we were very comfortable in returning to him for a second new vehicle purchase. The friendly professionalism with which he treated us on the first purchase made More

by sparnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Cook
Dec 12, 2011 -

Bob Brown Chevrolet responded

It is so nice to hear that you have chosen Bob Brown Chevrolet once again! Thank you for sharing this great news with us. We value you and your family very much as customers, and would love to continue to help you with your automotive needs. All the best with your two new vehicles, and we hope to see you on Facebook and Twitter! Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

November 04, 2011

Customer Service and followup were exceptional, number of vehicles to choose from was very good, questions were answered promptly and accurately. Prior to the sale, the internet representative followed More

by sparnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Cook, Joe Koebke, Lois
Dec 12, 2011 -

Bob Brown Chevrolet responded

Thank you for your excellent feedback! Kendal is a great asset to our team, so thank you for taking the time to recognize him. Customer care is a top priority among our staff, so we are delighted to know that you and your family felt comfortable during your recent visit. We would love the chance to work with you again, and hope to see you soon! Also, find us on Facebook and Twitter to become eligible for extra online savings. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

November 02, 2011

We were very happy with our experience at Bob Brown. Kendal was wonderful and was even willing to stay until well after closing time to finish up with us. Dave was also very helpful and we are very ple More

by LKPatterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Cook
Dec 12, 2011 -

Bob Brown Chevrolet responded

Thank you for letting us know how we're doing. We always strive to treat our customers with outstanding service before, during, and after a sale, so it's great to hear that we have reached our target with you. We would like to wish you all the best with your new car, and if you should need any additional automotive assistance, please do not hesitate to contact us. Follow us on Facebook and Twitter for additional online savings and specials. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

October 28, 2011

Customer Service provided by the Salesman ensured that all of our questions/concerns were fully addressed. We were able to obtain an acceptable loan rate and term through the help of the Finance person. More

by bfeingold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Stein
Dec 12, 2011 -

Bob Brown Chevrolet responded

Thank you so much for sharing your experience with us. Customer satisfaction is a very crucial component to the car buying process and we are very glad to hear you were pleased with your recent visit at Bob Brown Chevrolet. We look forward to seeing you again, and you can bet on expecting to receive the same great service. Find us on Facebook and Twitter to stay updated with dealership news and promotions. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

September 29, 2011

This is my third car purchased at Bob Brown...each just gets better and better. Kendal is hands down, the finest salesman I've ever worked with! I couldn't have asked for a more easier, quick, fantastic More

by Larson1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Cook
Dec 12, 2011 -

Bob Brown Chevrolet responded

Easy and enjoyable experiences are what we aim for, so thank you for taking the time to let us know how we're doing. Thank you for recognizing Kendal, as he is a great member of our team. We would love the opportunity to do business with you in the future, and until then, we would all like to wish you the best with your new vehicle. Please remember to take advantage of our online savings, which can be found when you follow us on Facebook and Twitter. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

September 29, 2011

My husband and I had been looking at cars online for several months. We could never find a time when we were both available to do the shopping in person. I found myself in Des Moines with some extra tim More

by KiaMom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fryer
Dec 12, 2011 -

Bob Brown Chevrolet responded

On behalf of all of us at Bob Brown Chevrolet, we would like to sincerely thank you for your kind words. It was our pleasure to help you and your family, and we are delighted to hear that you enjoyed your recent visit. We wish you all the best with your new vehicle! Be sure to find us on Facebook and Twitter for more online savings. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

September 17, 2011

Very accomodating and helpful. Bill was very knowledgable about the Silverado. I was especially surprised when Bill drew up another $1,500 credit if I buy. More

by j3jkranz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fryer & Megin Nopoulos
Dec 12, 2011 -

Bob Brown Chevrolet responded

Thank you very much for sharing your experience with us. We are very pleased that our team could exceed your expectations, and we hope to see you back once again in the future. We truly appreciate your business and congratulations on your new car. Find us on Facebook and Twitter for exclusive online savings for our fans. Regards, Matt Brown - General Manager – GMC and Chevy matt.brown@bobbrownauto.com

September 14, 2011

I was browsing vehicle options online and came across a preowned vehicle that caught my attention. I chatted online with Megin and she did an exemplary job asking about my vehicle needs and trying to fit More

by troutster52
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megin Nopoulos
Dec 12, 2011 -

Bob Brown Chevrolet responded

With the help of our customer's feedback, we are truly able to learn a lot so thank you very much for posting. Megin will be flattered that you have spoken so highly of her, and we are thrilled that you were impressed with your recent encounter with us here at Bob Brown Chevrolet. We would love to assist you in the future so please do not hesitate to contact us. Also, find us on Facebook and Twitter for additional online savings. Regards, Matt Brown - General Manager matt.brown@bobbrownauto.com

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