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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.7
1,534 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,534 reviews

October 11, 2026

The dealership as a whole was a comfortable atmosphere. People were very polite and accommodating. Taylor who sold me my vehicle displayed excellent customer satisfaction. He didn't pressure me into anyth More

by adadams016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Salmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Ada. Taylor has really become quite the asset on the showroom. 11 vehicles sold in the 1st 12 days it's nice to hear from customers like you Ada that the time spent with the customers is well received. Thank you for your business and taking the time to endorse the transaction. Have a great week! -Justin Harmon (General Manager)

October 11, 2026

Jobe took real good care of me. I was his first sale and it was a very smooth transaction. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jobe
Oct 14, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

What a way to celebrate Jobe's first sale! Typically the standard celebration for a first sale was the tie cutting. Since we no longer require ties, only fitting that Jobe earn himself a 5 star review. Thank you Robert for helping with Jobe's first vehicle sale and taking a moment to post the review. -Justin Harmon (General Manager)

October 09, 2026

I had a great experience with Taylor at Bob Caldwell. Taylor made the entire process quick simple and hassle free with my busy schedule during the week I appreciate being able to get everything done in a More

by Jeremy E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Salmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

The average sales person here is hammering pavement 40-50 hours a week. They have a 4 day bell to bell and then a 5 day, usually 12 hour days. Taylor has been known to work every day in a given week. He is self motivated and never afraid to get his hands dirty. His work ethic is not only noticed, it's respected. All that said, there is a whole different perspective and that's how his customers view his authenticity which is clearly just as good. Thank you Jeremy for the detailed summary of your visit and thank you for choosing Bob Caldwell to purchase your vehicle. -Justin Harmon (General Manager)

October 03, 2026

Taylor gave me the best assistance / service and will recommend him to all. He’s ready to work with you. More

by walterhodgson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Salmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Taylor is like no other and has a great way of branding his allegiance to his customer base. Happy to have him as part of the Bob squad. Thank you Walter for the business and thank you for taking the time to leave a review! -Justin Harmon (General Manager)

September 29, 2026

Derrick has given me a lot of information and when I’m ready, I’m coming to Derrick and bringing my friends! More

by Katilynkinnaman99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Sep 30, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It's the best way to turn a job into a career and thank you Katilyn for showing the team a good experience can pay dividends by means of referral business. It goes both ways. Good and bad news travels. Great way for all (business and personal) to keep us all in line. Thank you for the business and taking the time to endorse our company. Have a great Fall! -Justin Harmon (General Manager)

September 29, 2026

Brandon was amazing & very helpful in getting us a great deal. Demetrius was helpful as well. Couldn’t recommend enough! More

by Haleyahayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Nice to hear Haley. Thank you for providing both Demetrius and Brandon an opportunity to earn your business and thanks for the feedback! -Justin Harmon (General Manager)

September 22, 2026

Brandon and staff were great. Excellent Customer Service. I had a great time and would recommend to friends More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kiehle
Sep 23, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Nice to hear when customers are willing to promote the staff. Lots of negativity out there and best way to combat it is small tokens like this. Appreciate the effort David and thank you for your business. -Justin Harmon (General Manager)

September 17, 2026

Taylor was great! He was very accommodating without being too pushy. The dealership done everything they could to make the deal happen. More

by Matt Burkhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Salmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Matt. Super important that staff only asks for the sale after they have earned it. Customer must have all questions answered and have all the time they need to make s decision. We try to separate ourselves from the housing market where you have 5 hours to bid on something 10 times the price. Nonetheless a huge decision to buy a vehicle and never want to add more pressure than what is already there. Happy to hear there was no additional pressure Matt and thank you for the feedback! -Justin Harmon (General Manager)

September 14, 2026

Taylor was straightforward and very accommodating to work with. Seemed knowledgeable to my specific want in a vehicle. More

by Ecneal74
Recommend Dealer
Yes
Employees Worked With
Taylor Salmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the confirmation. Taylor had a great August and hoping he can repeat the same performance both form a quantity and quality perspective. Appreciate the business! -Justin Harmon (General Manager)

September 12, 2026

This is my second purchase from Bob Caldwell Jeep, and once again, they made the entire experience easy and enjoyable. The sales team is low-pressure, knowledgeable, and actually listens to what you’re lo More

by NV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Sep 14, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's the best review we could ask for and exactly how we want all customers to feel. Thank you NV x2 for your loyalty and trusting the 2nd purchase would be just as smooth as the first. Please don't hesitate to reach out if we can help. Have a great week! -Justin Harmon (General Manager)

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