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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,369 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,369 reviews

July 08, 2022

Amazing service and staff. The place was spotless, as usual. Thank you for keeping snacks around. More

by Ldrinkard7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lawson, Jessica Gonzalez-Corona, Tucker Detweiler, Patrick Ledenko, Jay Powers, Abe Buentello, Joe Fenstemaker, Jonathan Johnson, Kali Hutchinson, Nevada Easley
Report | Print
July 05, 2022

Checked in within minutes of arriving; oil, lube, and filter service completed in 30 minutes. Friendly service. More

by Ourondelle87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Report | Print
Jul 06, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thrilled to see and hear it. Last week we just conducted a repair order audit and every oil change/ tire rotation was in and out within an hour which I was very happy to see. Means a lot more to hear from customers how important the timing is to them. Thank you for sharing! -Justin Harmon (General Manager)

July 05, 2022

The people are very nice and I get fast service. And they keep my car clean More

by conniesdogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
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Jul 06, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear everything went smooth Connie. Thank you for the business and your review! -Justin Harmon (Dealer)

July 04, 2022

I've bought 3 cars from this dealership, serviced/repaired all 3 cars when needed there as well. Really decent place. Crossing my fingers, but I haven't had any major issues. Service dept More

by Cc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie
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Jul 06, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Service is where most dealers loose customers. Everyone is excited to purchase a vehicle but seldom people are excited to come to service, even if it's voluntary and/ or free. That said, means a lot that you would be compelled to write about your experience and we appreciate you doing so. Thanks! -Justin Harmon (Dealer)

July 03, 2022

Great experience everyone was friendly especially Shannon was very helpful,caring and upfront lovely person will recommend to anyone looking for a vehicle More

by memedaniels234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
Report | Print
Jul 06, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very kind words and appreciate the compliments toward Shannon. Appreciate your business! -Justin Harmon (Dealer)

July 01, 2022

Shannon was a great help for me when I purchased my 19 mustang! Great environment she even helped holding my 2 month old while I signed papers and her mother was in the restroom! Great deal on the car. I More

by Terrance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
Report | Print
July 01, 2022

The service went exactly as described by the service write up ! As alwAy a good job! More

by Scgfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
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June 29, 2022

I left very important things in my van, very honest and nice employees. Everyday use services were done within the hour, love it! I was accommodated with many good amenities. Thanks guys (BCS) for your tho More

by maryam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Savanna , Kali Hutchinson
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Jul 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Mary for taking the time to leave Savannah and the company such a nice review. Happy to hear everything went smooth during your visit and we appreciate your business. -Justin Harmon (Dealer)

June 21, 2022

purchsed a 2018 charger on sat. ..Stone Willis was very helpful and made sure wehad everything we needed to make our time there pleasurable ..after our first week is nearly in the bo More

by danny carpenter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Willis
Report | Print
Jun 22, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Perfect vehicle going into Summer! Happy to hear Stone was able to provide a good level of service and represented the company well. Thank you Mr. Carpenter for the business and taking the time to review the experience. -Justin Harmon (General Manager)

June 21, 2022

Joe Miller in the service department makes current customers want to buy future cars there More

by triceps1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kali Hutchinson
Report | Print
Jun 22, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Probably the best compliment someone in my position to hear. So important to have sales and service work together but no matter the facility or the managers there is always an invisible wall between the departments. Full circle customer service throughout all departments might not be critical today but there will be a time that it's the difference between success and failure. Appreciate your business and thank you for recognizing Joe and his efforts! -Justin Harmon (Dealer/ General Manager)

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