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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,483 Reviews

1,483 Reviews of Bob Ferrando Ford - Service Center

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November 27, 2018

Easy and curtesy Have been a customer for 5-6 years and have been treated with respect and always take time to explain any repair or issues that have come. Service dep More

by Na
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen and John in service and Barb in financial., Scott Wolfe
November 22, 2018

Service department is always exceptional. Work is done right the first time. Never have to return and get a concern addressed for a second time. More

by Bob51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
November 21, 2018

Unexpected repair I had a window module go bad, window was stuck down. They got me squeezed in there busy schedule before the holiday. Fixed the window. Great and very More

by The33boat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guys
November 21, 2018

never have a complaint I have never had a bad experience at the service department at Bob Ferrando. Everyone is helpful when I call with an issue and try to get my car looke More

by Greenawald5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
November 20, 2018

Quick, Efficient & Expert service I appreciate the expertise of the Bob Ferrando service department. They are friendly, know their jobs and never recommend unnecessary service. I can More

by clyde.l.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Murphy
November 19, 2018

needed pa st inspection Took vehicle into service area before given appointment, Car was completed in a very reasonable amount time.Check out was very efficient. as usual & More

by TOBY961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Murphy
November 18, 2018

Excellent as always The guys at the desk and ladies in accounting are always so friendly and personable. The ability to get a loaner car is a definite perk also. More

by JENNYD119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlan and Doug
November 16, 2018

Great dealership Service was great and very fair costs for my repairs, the repair was explained by Arlen and finished in less time expected, Would reccomend for frien More

by MAC9962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
November 16, 2018

Always A++++ Never had a bad experience with Ferrando service department.... The people who work there are always helpful, explain what needs to be done and their More

by Eddie000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire service department ...
November 15, 2018

Always good service We are always pleased with Arlen and the service.very disappointed to see they took away the senior discount. We have been going ther for years More

by MERON63@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen
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