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Bob Gillingham Ford

4.8

235 Lifetime Reviews

8383 Brookpark Rd, Parma, Ohio 44129 Directions
Sales: (216) 398-1300

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235 Reviews of Bob Gillingham Ford

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September 19, 2018

"Excellent service! "

- jeannesacc

Bob Gillingham Ford is excellent! I had no problems getting my car in, they called me with all issues and had it done quick! Excellent customer service & fair pricing. Will be using them again!!!!

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Recommend Dealer
Yes
Employees Worked With
Scott Acker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 18, 2018

"Great service"

- Cliff

Great transaction friendly and courteous staff thank you would definitely buy here again close to home great price knowledgeable sales associate clean dealership thanks again

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Recommend Dealer
Yes
Employees Worked With
Matt Ellison
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Misty Lazar
September 06, 2018

"Service department "

- lbonnell

I was having trouble with my 2014 Ford Explorer and the service department along with the help of Joe in the Body Shop get me in and took care of the problem right away. I didn’t purchase my truck there but I will definitively be purchasing from them in the future. They take good care of their customers.

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Recommend Dealer
Yes
Employees Worked With
Joe from the Body Shop
August 31, 2018

"Goes above and beyond"

- Joshua16

This dealership goes above and beyond to find any credits that's available to get a discount. These were discounts above the x plan. The sales people are awsome especially Bill Maloney. I especially liked picking up my car and completing the paperwork in less than 1 hour... on a Saturday. A big thank you to Bill maloney for making this go smoothly at the end. I am a repeat customer with Bill.

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Recommend Dealer
Yes
Employees Worked With
George Bode
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill Maloney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Ellison
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 30, 2018

"Great Service Department "

- Jamiot32

The service department is great. Mike Murad is very knowledgeable and makes sure you are kept up to date on all service issues. Great service always!!

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Recommend Dealer
Yes
Employees Worked With
Mike Lubinski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Murad
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 29, 2018

"Great experience!!!"

- Bruins13

Best customer service! Everyone works with you and is on the side of the customer to get you a great quality vehicle!!! Really really enjoy my new Escape! Dave Zudell was very helpful!

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Recommend Dealer
Yes
Employees Worked With
Dave Zudell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 25, 2018

"Excellent service"

- Tbright333

Everyone that we dealt with at Gillingham Ford was professional and courteous. We have purchased several vehicles through Pete Galliotta and he is always very Knowledgeable and responsive to our needs. Overall a great experience!

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Recommend Dealer
Yes
Employees Worked With
Pete Galioto
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Ellison
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 19, 2018

"Excellent experience "

- CFBucsi

Service was completeld expeditiously and all services were completed to my satisfaction. I will continue having service done at Gillingham Ford. I like getting reminders also via email

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Recommend Dealer
Yes
Employees Worked With
Scott Acker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Murad
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 16, 2018

"Fast and Friendly"

- Truck2018

From the receptionist to the accounting department team at Bob Gillingham is the realdeal! Salesaman answered my question in a professional and timely manner. Accounting Department walk me through the process line by line. Seamed like I was in and out in a matter of minutes. Would highly recommend working with Mike, Matt, and rest of team. Good people are hard to find!!!

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Recommend Dealer
Yes
Employees Worked With
Matt Ellison
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Travagliante
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 16, 2018

"Super salesman—Pete Galioto"

- WmG

I am a 25 year customer of Gillingham/ Pete Galioto, sales agent. I have always trusted Pete because he is soft spoken, totally knowledgeable about the product including annual changes, accurate without exaggeration in his product description, and he seems to anticipate your concerns about customer need versus cost versus model. Pete makes the expensive experience tolerable and satisfying. Pete never pressures, but assists in the decision making process. He is a joy to work with. Matt in finance was organized and very professional.

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Recommend Dealer
Yes
Employees Worked With
Pete Galioto
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Ellison
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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