I am a 25 year customer of Gillingham/ Pete Galioto, sales agent. I have always trusted Pete because he is soft spoken, totally knowledgeable about the product including annual changes, accurate without exaggeration in his product description, and he seems to anticipate your concerns about customer need versus cost versus model. Pete makes the expensive experience tolerable and satisfying. Pete never pressures, but assists in the decision making process. He is a joy to work with. Matt in finance was organized and very professional.