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Bob Howard Chevrolet

Oklahoma City, OK

4.6
498 Reviews

13130 North Broadway Ext

Oklahoma City, OK

73114

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Showing 498 reviews

October 23, 2024

This is a bad business. As long as you have Tim GM and Chris in service center. Take your vehicle elsewhere!! Now after the fact, they are CON men! My only word is WOW! Aft More

by Okc0602901
Recommend Dealer
No
Employees Worked With
Tim-GM, Nick Peterson
Nov 01, 2024 -

Bob Howard Chevrolet responded

Thank you for speaking with us regarding your experience. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me directly. Tim Branch General Manager tbranch@BobHowardAuto.com

October 22, 2024

This is the best service department I’ve ever been to! I’d recommend them to all of my friends. More

by thomasjackmoulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Smith
Oct 24, 2024 -

Bob Howard Chevrolet responded

Thank you so much for your kind words, Thomas! We truly appreciate your recognition of our service department at Bob Howard Chevrolet. We're thrilled to hear you had a great experience and would recommend us to your friends. We look forward to serving you again in the future! -The Bob Howard Chevrolet Team

Oct 25, 2024 -

Bob Howard Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2024

Everything is always taken cate of with no problems. Always a good visit without any problems. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 22, 2024 -

Bob Howard Chevrolet responded

Thank you for the wonderful review! We're thrilled to hear that your visits to Bob Howard Chevrolet are always smooth and problem-free. We appreciate your loyalty and look forward to serving you again soon! -The Bob Howard Chevrolet Team

Oct 23, 2024 -

Bob Howard Chevrolet responded

Hello Dale, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2024

Great customer service. They were very accommodating and took care of issue in a very timely manner. Thanks! More

by Rrfd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in the service department.
Oct 22, 2024 -

Bob Howard Chevrolet responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2024

I was greeted quickly and was test driving the car I was interested in within 10 minutes. Everyone was very nice. More

by Cupcake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Niang
Oct 22, 2024 -

Bob Howard Chevrolet responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

The overall service was great. However, I was told it would take between “ an hour to and hour and 15 minutes “ yet it took 2 hours and 10 minutes to complete my service and theref More

by jamiesalinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Peterson
Oct 25, 2024 -

Bob Howard Chevrolet responded

jamiesalinas, Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Branch General Manager tbranch@BobHowardAuto.com

October 17, 2024

Honest, efficient. Peyton and Falilou are the best. Can’t beat their deals anywhere. Can’t recommend enough. More

by okethan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Falilou Faye, Drake, Eli Bazan, Peyton McGarraugh
Oct 17, 2024 -

okethan responded

Best of the best!!!

Oct 19, 2024 -

Bob Howard Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

October 15, 2024

Did not have a good experience today. Had appointment at 7am this morning and at 2:45ish I text my service guy to get update on my car. He then text me to let me know that he had not had More

by tlc.muchmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter (mike)
Oct 19, 2024 -

Bob Howard Chevrolet responded

tlc.muchmore, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Branch General Manager tbranch@bobhowardauto.com

October 14, 2024

The service went exactly as scheduled. The attendant who helped me was very accommodating. And I got out of there about 20 minutes earlier than he said I would. More

by Nene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton McGarraugh, Digital AirStrike
Oct 16, 2024 -

Bob Howard Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that your service experience at Bob Howard Chevrolet went smoothly and that our team was accommodating. It’s great that you were able to finish ahead of schedule! We hope to see you again for your next visit! -The Bob Howard Chevrolet Team

October 09, 2024

I had a good experience. All employees were honest, informative and professional. My service was done faster than promised and the facility was clean and comfortable More

by zacksunstrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Oct 10, 2024 -

Bob Howard Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a good experience at Bob Howard Chevrolet. Our team takes pride in being honest, informative, and professional, and it's great to know that your service was completed faster than promised. We appreciate your feedback on our clean and comfortable facility as well. We look forward to welcoming you back next time! -The Bob Howard Chevrolet Team

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