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Bob Howard Chevrolet

Oklahoma City, OK

4.6
514 Reviews

13130 North Broadway Ext

Oklahoma City, OK

73114

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Showing 514 reviews

October 19, 2024

I was greeted quickly and was test driving the car I was interested in within 10 minutes. Everyone was very nice. More

by Cupcake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Niang
Oct 22, 2024 -

Bob Howard Chevrolet responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

The overall service was great. However, I was told it would take between “ an hour to and hour and 15 minutes “ yet it took 2 hours and 10 minutes to complete my service and theref More

by jamiesalinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Peterson
Oct 25, 2024 -

Bob Howard Chevrolet responded

jamiesalinas, Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Branch General Manager tbranch@BobHowardAuto.com

October 17, 2024

Honest, efficient. Peyton and Falilou are the best. Can’t beat their deals anywhere. Can’t recommend enough. More

by okethan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Falilou Faye, Drake, Eli Bazan, Peyton McGarraugh
Oct 17, 2024 -

okethan responded

Best of the best!!!

Oct 19, 2024 -

Bob Howard Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

October 15, 2024

Did not have a good experience today. Had appointment at 7am this morning and at 2:45ish I text my service guy to get update on my car. He then text me to let me know that he had not had More

by tlc.muchmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter (mike)
Oct 19, 2024 -

Bob Howard Chevrolet responded

tlc.muchmore, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Branch General Manager tbranch@bobhowardauto.com

October 14, 2024

The service went exactly as scheduled. The attendant who helped me was very accommodating. And I got out of there about 20 minutes earlier than he said I would. More

by Nene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton McGarraugh, Digital AirStrike
Oct 16, 2024 -

Bob Howard Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that your service experience at Bob Howard Chevrolet went smoothly and that our team was accommodating. It’s great that you were able to finish ahead of schedule! We hope to see you again for your next visit! -The Bob Howard Chevrolet Team

October 09, 2024

I had a good experience. All employees were honest, informative and professional. My service was done faster than promised and the facility was clean and comfortable More

by zacksunstrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Oct 10, 2024 -

Bob Howard Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a good experience at Bob Howard Chevrolet. Our team takes pride in being honest, informative, and professional, and it's great to know that your service was completed faster than promised. We appreciate your feedback on our clean and comfortable facility as well. We look forward to welcoming you back next time! -The Bob Howard Chevrolet Team

October 08, 2024

I received a very good deal on my vehicle. Everyone was professional and very friendly. More

by u_fan_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in Service
Oct 10, 2024 -

Bob Howard Chevrolet responded

Thank you for your positive feedback! We're thrilled to hear that you received a great deal on your vehicle and that our team at Bob Howard Chevrolet made your experience enjoyable. We appreciate your kind words about our professionalism and friendliness. We look forward to seeing you again soon! -The Bob Howard Chevrolet Team

October 05, 2024

Very helpful, service advisor very very knowledgeable and explained the services offered, keep me posted on the progress! More

by Twiltse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 08, 2024 -

Bob Howard Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our service advisor provided you with helpful and knowledgeable support while keeping you informed about the progress. At Bob Howard Chevrolet, we strive to deliver excellent service, and your feedback is greatly appreciated. We look forward to seeing you again soon! -The Bob Howard Chevrolet Team

October 05, 2024

Great dealership and the service rep Daniël did a great job and kelp me informed about my car and what else was needed. More

by larryhill746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 08, 2024 -

Bob Howard Chevrolet responded

Thank you for your wonderful review, Larry! We truly appreciate your kind words about our dealership and the excellent service provided by Daniël. We're glad to hear that you felt informed about your car and its needs. We strive for great customer service at Bob Howard Chevrolet, and your feedback means a lot to us. We look forward to seeing you again soon! -The Bob Howard Chevrolet Team

October 03, 2024

My advisor was Hunter and he was amazing. Hunter was helpful and kept me up to date on the progress of my car. Thank you! More

by Missg030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter service dept
Oct 04, 2024 -

Bob Howard Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that Hunter provided you with amazing service and kept you informed about the progress of your car. At Bob Howard Chevrolet, we strive to ensure our customers have a fantastic experience. We appreciate your feedback and hope to see you again soon! -The Bob Howard Chevrolet Team

Oct 06, 2024 -

Bob Howard Chevrolet responded

Hi, we're happy to hear you had such a positive experience with Hunter! Feel free to reach out to us if you need anything. Have a wonderful day.

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