
Bob Howard Chevrolet
Oklahoma City, OK
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Sales rep was Falilou Faye. He was outstanding to work with. Only snag I had occurred as follows. About 30 hrs after I picked up my new truck I realized I had left my binocul He was outstanding to work with. Only snag I had occurred as follows. About 30 hrs after I picked up my new truck I realized I had left my binoculars in the left rear side door pocket. I realized they could likely be gone by that time but I called for Mr Faye to see if he would check. The man who took the call (don't know his name) said Mr Faye was not available but he would check out the situation and give me a call back. That is the last word I ever heard from the Bob Howard Group. More
We drove from 4 hours away and had a snag once we got there. The dealership worked with us to get it resolved so that our drive wasn't in vain. It was much appreciated there. The dealership worked with us to get it resolved so that our drive wasn't in vain. It was much appreciated More
Usually pretty good. Most current service call I had an 11:00 spot. 48 hours later I inquired about repair status. I was told my vehicle was in line to be assigned to a Most current service call I had an 11:00 spot. 48 hours later I inquired about repair status. I was told my vehicle was in line to be assigned to a tech. Repair took an additional day to complete. Service person originally said it was a quick repair. Not sure if the purpose for scheduling an appt. Glad I did not take the option to wait on repair. More
From the moment I stepped onto the lot I was greeted very nicely, The sales person Mitchell treated me not like a women but family.He let me look around the lot when I saw the car I wanted he told me so much nicely, The sales person Mitchell treated me not like a women but family.He let me look around the lot when I saw the car I wanted he told me so much about it and we couldn't get a deal done that Saturday,but Monday I came back and the professionals was in the building again Wonderful service all around and I got my car.thank you Mitch, and all that helped. More
Easy service. .. in by 730 out by 800... first service on new blazer! Got a reminder... txt back for appointment... smooth as can be.... Great Service!! .. in by 730 out by 800... first service on new blazer! Got a reminder... txt back for appointment... smooth as can be.... Great Service!! More