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Bob Howard Chevrolet

Oklahoma City, OK

4.6
511 Reviews

13130 North Broadway Ext

Oklahoma City, OK

73114

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Showing 511 reviews

September 17, 2024

Eli was very patient with finding my warranty information. It didn’t take long to complete my service. More

by Gainesedmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Area
Sep 19, 2024 -

Bob Howard Chevrolet responded

Thank you for sharing your experience with us at Bob Howard Chevrolet. We're glad to hear that our team was able to assist you promptly and patiently with your warranty information. Your feedback is appreciated, and we look forward to seeing you again for your automotive needs! -The Bob Howard Chevrolet Team

Sep 21, 2024 -

Bob Howard Chevrolet responded

Hi, we're happy you found Eli to be so supportive during your experience here at Bob Howard Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

Sales rep was Falilou Faye. He was outstanding to work with. Only snag I had occurred as follows. About 30 hrs after I picked up my new truck I realized I had left my binocul More

by wboland1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Falilou Faye
Sep 28, 2024 -

Bob Howard Chevrolet responded

wboland1, My apology for the delayed response, but I wanted to thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of communication about the binoculars you left. We will be contacting you soon to address this concern and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Branch General Manager tbranch@bobhowardauto.com

September 16, 2024

A really nice place to find a great truck. Always go there for all my oil changes. More

by lopezppele9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grey from service dept.
Sep 18, 2024 -

Bob Howard Chevrolet responded

Thank you for your kind words! We're glad to hear you find Bob Howard Chevrolet to be a great place for trucks and appreciate your loyalty for your oil changes. If you ever need anything else or have questions, feel free to reach out. We look forward to seeing you again! -The Bob Howard Chevrolet Team

Sep 20, 2024 -

Bob Howard Chevrolet responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2024

We drove from 4 hours away and had a snag once we got there. The dealership worked with us to get it resolved so that our drive wasn't in vain. It was much appreciated More

by mbbdunc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Wolf
Sep 14, 2024 -

Bob Howard Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

They added sneaky “shop fees” even though they only worked on an electrical issue and claimed the fees were used for towels and gloves More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Sep 21, 2024 -

Bob Howard Chevrolet responded

John, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience regarding the shop fees. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

September 13, 2024

Usually pretty good. Most current service call I had an 11:00 spot. 48 hours later I inquired about repair status. I was told my vehicle was in line to be assigned to a More

by Jreading60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 20, 2024 -

Bob Howard Chevrolet responded

Thank you for bringing this to our attention. We apologize for the delay and inconvenience you experienced with your recent service appointment. It is concerning to hear that your vehicle was only assigned to a technician after 48 hours and that the repair took longer than initially indicated. We understand how frustrating this can be and would like the opportunity to address your concerns and improve your experience. Please contact us directly so we can discuss this further and work towards a resolution. We look forward to speaking with you and earning back your trust. Tim Branch General Manager tbranch@bobhowardauto.com

September 11, 2024

Sales process was no pressure and very quick. Same with my trade. Very professional. Good experience More

by c_khunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Estep
Sep 12, 2024 -

Bob Howard Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and pressure-free sales process at Bob Howard Chevrolet. It's great to know that your trade-in experience was also smooth and professional. We appreciate your feedback and look forward to serving you again in the future! -The Bob Howard Chevrolet Team

Sep 13, 2024 -

Bob Howard Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2024

From the moment I stepped onto the lot I was greeted very nicely, The sales person Mitchell treated me not like a women but family.He let me look around the lot when I saw the car I wanted he told me so much More

by Tee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Mirkes
Sep 11, 2024 -

Bob Howard Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

They did great work on a recall and I'll change. The waiting area was clean and had coffee. More

by jameswalker120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anderson, Peyton McGarraugh, Digital AirStrike
Sep 09, 2024 -

Bob Howard Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Easy service. .. in by 730 out by 800... first service on new blazer! Got a reminder... txt back for appointment... smooth as can be.... Great Service!! More

by dnturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Sep 06, 2024 -

Bob Howard Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your first service on your new Blazer went so smoothly. Our team at Bob Howard Chevrolet strives to provide efficient and convenient service, and we're glad you experienced just that. We appreciate your feedback and look forward to seeing you again for your next service! -The Bob Howard Chevrolet Team

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