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Bob Howard Chevrolet

Oklahoma City, OK

4.6
593 Reviews

13130 North Broadway Ext

Oklahoma City, OK

73114

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Showing 593 reviews

September 15, 2025

Tried to charge $1200 for a 24' Corvette service and car has 519 mi on it. Left w/keys and told to never come back...duh, like I would! More

by lkjarvis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
Sep 17, 2025 -

Bob Howard Chevrolet responded

Thank you for taking the time to share your feedback. I’m very sorry to hear about your recent service experience. At Bob Howard Chevrolet, we strive to provide clear communication and fair, transparent pricing for all of our customers, and it’s concerning to hear we fell short in your visit. Corvette’s do have time maintenance as well as mileage maintenance. I’d like the opportunity to personally review what happened with your Corvette service and make things right. Please feel free to reach out to me directly if any questions. so we can go over the details together. Your experience matters to us, and I want to ensure that we restore your confidence in our dealership. Thank you again for bringing this to my attention, and I look forward to speaking with you. — Eric Collins Service Manager tcollins@group1auto.com

September 14, 2025

Bob Howard Chevrolet does gpod work. It is not cheap, but then you get what you psy for. This was just an oil chsnge it was fast and easy. I was dissappointed that the coffee machine was More

by starmanb80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 16, 2025 -

Bob Howard Chevrolet responded

Thank you for choosing Bob Howard Chevrolet for your oil change! We apologize for the inconvenience with the coffee machine, but we're glad the service was fast and easy. Quality work comes at a fair price, and we're grateful for your understanding. See you next time!

September 11, 2025

When walking in we were greeted with the most genuine salesperson, if you were buying the most expensive car or cheapest on the lot, you were treated equal. Everything was smooth from Mr. Pinkston sellin More

by aacschneider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Pinkston
Sep 13, 2025 -

Bob Howard Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Pinkston at Bob Howard Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Got an oil change it only took 10 minutes. Got me in and out quickly. More

by mclendon.frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Park, Justin Wolf, Kat Rouppet
Sep 11, 2025 -

Bob Howard Chevrolet responded

Hello, thank you; we appreciate your feedback! Thank you again, and have a fantastic day!

September 10, 2025

Andrew was very helpful. He was courteous, respectful and informative. He took the time to explain everything in detail. The review of the visit with video is very helpful. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew - 5 stars
Sep 11, 2025 -

Bob Howard Chevrolet responded

Hi Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2025

They did great work and got the truck back just like Brandon told me it would be ready More

by streetsweeper7223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon hook
Sep 11, 2025 -

Bob Howard Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Bob Howard Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2025

Connor in service dept was very professional & helpful. I live out of town, my son is in college at UCO. His car needed to be checked, & Connor communcated with me through text & email to help us. More

by walkkobie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CONNOR
Sep 11, 2025 -

Bob Howard Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2025

Excellent Service! Everything went well I was in and out in a minimum amount of time. The service rep Kyle Farris was very professional and polite. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Farris
Sep 11, 2025 -

Bob Howard Chevrolet responded

Hi Dan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2025

I came in to purchase a 2012 Chevy Cruze on September 1st. The salesman brought it around for a test drive. While driving i asked about the AC not blowing cold and was told it just needed to be charged, More

by jessbriggs1992
Recommend Dealer
No
Employees Worked With
Falilou Faye, Justin Wolf
Sep 09, 2025 -

Bob Howard Chevrolet responded

Jess, thank you for sharing your detailed feedback. I want to sincerely apologize for the experience you described regarding the purchase of your 2012 Chevy Cruze. We never want any customer—especially someone trusting us for reliable transportation for their family—to feel misled or unsafe. From what you’ve explained, it’s clear that your expectations were not met, and I regret that our communication and follow-up did not give you the confidence or peace of mind you deserved. We take concerns about safety and vehicle condition very seriously, and I would like the opportunity to review this situation personally so we can determine the best way to make things right. Please reach out to me directly at (405) 748-6100 or email me at [gransome@group1auto.com] so I can learn more and work toward a resolution that reflects our commitment to customer care. Thank you again for bringing this to our attention—we value your feedback, and I hope we can restore your confidence in us. Grant Ransome General Sales Manager

September 06, 2025

Per the usual, excellent advisor and service. Adding addtl word to appease a stupid survey process. More

by Tim.mcguinness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Lewis
Sep 12, 2025 -

Bob Howard Chevrolet responded

Thank you for your kind words! It's always a pleasure to provide you with top-notch advice and service. We greatly appreciate your continued support!

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