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Bob Howard Chevrolet

Oklahoma City, OK

4.5
691 Reviews

13130 North Broadway Ext

Oklahoma City, OK

73114

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Showing 691 reviews

March 04, 2026

I made a 8:15 appointment and I was on time. The appointment was for a oil change that took just over 2 hours. Way too long! More

by J_marlar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Mar 06, 2026 -

Bob Howard Chevrolet responded

Dear J_marlar, Thank you for taking the time to share your feedback regarding your recent service visit with us. My name is Chris Olson, and I serve as part of the management team here at Bob Howard Chevrolet. First and foremost, I want to sincerely apologize for the excessive wait time you experienced. Arriving on time for your 8:15 appointment and then having an oil change take over two hours is certainly not the level of efficiency we strive to provide. While I’m glad to see that you felt positively about our price transparency, workmanship, and communication, we clearly fell short when it came to service time — and that matters. Your feedback is important, and I would appreciate the opportunity to learn more about your visit and see how we can make this right. We are actively reviewing our scheduling and service flow processes to prevent situations like this from happening in the future. Please feel free to reach out to me directly at colson@group1auto.com at your convenience. I would welcome the chance to speak with you personally. Thank you again for your honest feedback and for giving us the opportunity to improve. Sincerely, Chris Olson Bob Howard Chevrolet colson@group1auto.com

March 03, 2026

My salesperson, Andrew Stallings, was pleasant and great to work with. My overall experience at Bob Howard Chevrolet was excellent. More

by slcrain01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Stallings, Brett Pinkston
Mar 09, 2026 -

Bob Howard Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2026

I have purchased a new vehicle and we service our vehicles at Bob Howard. Today, as usual, our service advisor was very helpful. When he found something else, a minor thing, he came to me and explain More

by tisanicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Hawkins
Mar 04, 2026 -

Bob Howard Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

I was early for my scheduled appointment. They got me on in and out! Service was awesome. More

by okibam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, not sales.
Mar 02, 2026 -

Bob Howard Chevrolet responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2026

Excellent visit, starting from the sales manager Reese Johnson, my salesman Falilou Faye, who I would highly recommend, to Adam Fall who did the financials. I would rate Falilou a 10+. More

by chuckm705
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Falilou Faye
Mar 02, 2026 -

Bob Howard Chevrolet responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2026

Efficient, professional and polite. They did a great job. I appreciate their hard work and clean customer waiting area. More

by Ajhowel22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service department
Feb 19, 2026 -

Bob Howard Chevrolet responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2026

They always take care of my boy Kam the Camaro. Always right the first time. More

by Tlamont81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 19, 2026 -

Bob Howard Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2026

Isaac was great I would recommend anyone to go talk to him about getting a vehicle I'm sure there other sales man they have that are great but Isaac is the best are son really clicked with him More

by charlie.m82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
Feb 19, 2026 -

Bob Howard Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2026

I love Bob Howard Chevrolet! My vehicle purchase was awesome! No hassles at all! And the service department is excellent! Everyone there is very courteous and knowledgeable! More

by jolee.montelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 15, 2026 -

Bob Howard Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2026

The dealership is huge and they had what we were looking for. I feel like Papa was a good salesman. He was very mild mannered and didn't show any annoyance working with us. Plus they had a play area that wa More

by m.todd.mcguire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett, Papa
Feb 14, 2026 -

Bob Howard Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Papa here at Bob Howard Chevrolet! We do hope we can be of assistance in the future. Take care!

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