Bob Howard Nissan

Had a great experience with everyone at bob Howard, I would recommend them to anyone would recommend them to anyone More

Very fast service. Friendly staff. I will return for my next service when it is needed Friendly staff. I will return for my next service when it is needed More

The customer service person was very considerate and friendly. My car was given a through check up. My car was well cared for while it was being serviced. friendly. My car was given a through check up. My car was well cared for while it was being serviced. More

They take service seriously at Bob Moore Nissan and they make it quick and easy for their customers. We bought our second car from them last week because they have been so great to work with. make it quick and easy for their customers. We bought our second car from them last week because they have been so great to work with. More

Friendly, not pushy, and very helpful. I will go back and do business when I trade in my next vehicle. I will go back and do business when I trade in my next vehicle. More

Great job and friendly people. looking forward to my next service, oil change, etc Thank you. looking forward to my next service, oil change, etc Thank you. More

About 4 PM on Friday the Car wouldn’t start, it couldn’t recognize the key fob to start, all kinds of confusing message on the screen. Called dealer, suggested it might be battery, which I hadn’t considered recognize the key fob to start, all kinds of confusing message on the screen. Called dealer, suggested it might be battery, which I hadn’t considered since it was an 84 month battery only 4 years in. Representative suggested I check with my insurance to see if I had roadside assistance coverage which I did. Got car towed to dealership by 12:30 Saturday. Service adviser Rob and others searched the service records and found the warranty info on the battery which I had bought in August 2019 at the Nissan dealership in South Bend, IN. With the remaining battery warranty, they could offer replacement for about $70 plus install fee. After replacing battery they did routine electrical system checks; confirmed that both key fobs worked (locking, unlocking, opening & closing rear hatch, starting the car, etc.). Took car on test drive, but the check engine light came on. About 2 PM, Rob called me at home to tell me that he wasn’t sure if he could get anybody before Monday to check into this, I was slightly disappointed but wanted whatever it was fixed even if I had to wait til Monday. At 4PM Rob called to say that he had found a technician to dig into the “check engine light” messages, finding that they were low voltage issues of no real concern and had all been corrected by the time he called. I picked the car up around 4:30 PM and the bill was only $105. To say I was very pleased with the service would be a major understatement. Rob and the crew a Bob Howard Nissan did an outstanding job. We bought the new Rogue in 2016, planning to trade it for a new one after we finished paying for it. The Rogue has been very well worth what we paid for it. It has about 87k miles on now that note has been paid. Since we have had a number of other expenses come due this year, we are planning on waiting til next year to trade it for new car, and Bob Howard Nissan will be the first place we look. More