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Bob Howard Nissan
Oklahoma City, OK
531 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 531 reviews
June 14, 2023
Lack of communication is ridiculous. James told me that I would receive a call back from him on Saturday regarding a loaner. Never heard back from him and he was nowhere to be found when James told me that I would receive a call back from him on Saturday regarding a loaner. Never heard back from him and he was nowhere to be found when I dropped my vehicle off Sat eve. Thankfully the used car manager took my key after I was able to find a ride. On Monday, James told me that my vehicle would be delivered to me. Never heard back from him, after he stated in a VM that the warranty covered the battery. I was not notified that vehicle was ready to pickup until I text the number in the link that was sent after they wouldn’t answer the phone. Link sent in text to track the service was not updated. Attempted to charge me for a battery that was 2 yrs old and I was told that was the life of the battery. I suspect my vehicle has an electrical issue causing batteries to be depleted (2nd battery in just over 2 years), but of course it checks out fine. I’ll find another dealership to use for repairs (vehicle under warranty). More
by Lisa J
Employees Worked With
James
June 10, 2023
Only done business here two or three times, but haven’t had a bad experience yet. They’re pretty friendly and laid-back. They didn’t try to talk me into any services I didn’t actually need, just did the ba had a bad experience yet. They’re pretty friendly and laid-back. They didn’t try to talk me into any services I didn’t actually need, just did the basics i asked for. Believe the man who checked me in and out was named Matthew but not 100% sure. Either way, ALL of them were friendly. More
by rcj7
Employees Worked With
Matthew (i think.)
June 05, 2023
Prompt service with nice waiting area. Very nice and polite. Service advisor Robert Tibbs was very helpful working with me to get the job done Very nice and polite. Service advisor Robert Tibbs was very helpful working with me to get the job done More
by Cathlabrnmarcy
Employees Worked With
Robert tibbs, Jason,
June 03, 2023
Service Rep. very helpful. His name is James Mayer. Intended to purchase 1 part that was bad,but ended up having several other recommended services completed. very helpful. His name is James Mayer. Intended to purchase 1 part that was bad,but ended up having several other recommended services completed. Thank you again. Timothy A. Shafford More
by Tim
Employees Worked With
James Mayer, Service Advisor
June 01, 2023
One of the easiest vehicles that we ever bought. After finding the pathfinder we wanted online, i Called dealer to verify price. They honored the price that they listed online and even gave us the m After finding the pathfinder we wanted online, i Called dealer to verify price. They honored the price that they listed online and even gave us the military rebate. Lowest price we could find from any dealer in Oklahoma. The night we found the vehicle was the same night we had tickets to Hamilton so we where unable to go to dealer to put down a deposit. The manager Kevin meet my husband and I after the show which got out after 10:30 PM to sign paperwork. I was really impressed with the dedicated and service that we received. Three days later we picked up the vehicle and Kevin made sure i knew how to use all the technology in the vehicle. More
by Tracie
Employees Worked With
Kevin-manager
