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Bob Howard Nissan

Oklahoma City, OK

Overview
Reviews
4.7
619 Reviews
Call Dealership (405) 478-5380

13200 Broadway Ext

Oklahoma City, OK

73114

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Showing 619 reviews

December 06, 2023

I was impressed with how the service department took care of my vehicle when a couple problems came up. More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hamlin
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Dec 08, 2023 -

Bob Howard Nissan responded

It's great to hear that Bob Howard Nissan's service department was able to address the issues with your vehicle effectively! Dealing with unexpected problems can be stressful, but it's reassuring when the service team handles them well. Thank you for your business!

November 29, 2023

Everything went fast and good service will come back again for my next service call More

by Dlsathome2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher S
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Dec 01, 2023 -

Bob Howard Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Communicated well, worked efficiently and provided and overall positive customer experience. I'm very satisfied with my visit. More

by natalieclydesdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 30, 2023 -

Bob Howard Nissan responded

We are thrilled to hear that you had a positive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Robert the service advisor and my shuttle driver Kirk were great!! I would recommend this service shop to everyone. More

by ronn.at.home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tibbs (service advisor) and Jake (shuttle driver
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Nov 30, 2023 -

Bob Howard Nissan responded

It's fantastic to hear that you had a great experience and that Robert and Kirk provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

I was pleased with service I received at the dealership. The employees were friendly. My only complaint was you would not take my check. More

by curtisc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Dec 01, 2023 -

Bob Howard Nissan responded

We are thrilled to hear that you had a pleasing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 26, 2023

Smooth flow of assistance and service. Chris was awesome! Handled everything with ease! Very helpful. More

by miss_sheila10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Stafford
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Nov 28, 2023 -

Bob Howard Nissan responded

It's fantastic to hear that you had a great experience and that Chris provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 25, 2023

The parts manager Andy is always great to work with. Very friendly and understanding. The front desk that the service certain is always friendly. More

by Jdurning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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November 24, 2023

Excellent service! Service rep was very helpful and knowledgeable. Actual service was quick! New employee at checkout was so courteous and professional (unlike the p More

by ViVi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tibbs
Report | Print
November 18, 2023

Great service. Was greeted and well taken care of. Listened and did not push me to buy new tires. Applied discount showed and help set up another appointment. Work More

by ratchel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, was fantastic
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November 17, 2023

Robert was my advisor. He did an awesome Job that is why I give it 3 stars. For service not so much. I had an appointment 7:00 am on Tuesday to do an oil change transmissio More

by timjanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tibbs
Report | Print
Nov 18, 2023 -

Bob Howard Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 27, 2023 -

Bob Howard Nissan responded

Thank you for bringing this to my attention. I apologize for the extended wait time you experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at tbranch@BobHowardAuto.com. I look forward to speaking with you. Tim Branch General Manager tbranch@BobHowardAuto.com

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