Bob Howard Nissan

Worst Experience I am no longer interested in a Nissan. I had been looking for over 6 months trying out different vehicles and always came back to the Nissan Rogue SV I am no longer interested in a Nissan. I had been looking for over 6 months trying out different vehicles and always came back to the Nissan Rogue SV, loved it and set my goal for Black Friday weekend. I was going to Oklahoma for a Thanksgiving/family reunion and checked online what the deals were and found what I was looking for at Bob Howard, I was happy with the online price, but my brother wanted to see if he could get me a better deal. Long story short - he got me a GREAT deal, I was really happy with the final deal and agreed to the deal presented to me. All was good and then I went to the finance guy and he totally tried to screw me around. He was doing everything he could to take my $2500 rebate away, totally not what I had agreed upon. He was telling me I had to use the 4.99% interest offered by Nissan and if we went with a different carrier I would have to forfeit my $2500 rebate. I explained to him that I had great credit and that my son bought a USED vehicle in Guthrie and had 3.99%. He said you may have good credit but if I don't do the 4.99 then I would have to give up the $2500 rebate, at this time I knew he didn't check my credit scores. Then he kept adding the extended warranty which I told him I did not want, and in a sense made the vehicle out to sound like it would have alot of problems. I was getting upset with the fact that the deal I agreed upon was being taken away by this jerk! ! About the time I was ready to stop the process my sister in law had called and said the out of town family had arrived and wanted to know how long I would be and I told her I was on my way. I left, he wanted that $2500 rebate so bad he could have it and the vehicle. I loved that vehicle, but after the experience I have gone through with 2 different Nissan dealers I have decided Nissan is not for me! ! My son has had nothing but Nissan's and loves them, he was the one that was pushing me towards the Nissan and once I sat and drove one I was very happy with the way it felt and the comfort of the seat with my back. I hope you all enjoy that $2500 rebate and somebody else can have the vehicle I was going to purchase. I may be a 62 year old woman but I am not STUPID! More

Great Manager, takes care of his clients. I have bought a dodge dart from nissan howard, and after i did i experienced some serious problems at which the general manager has helped me to resol I have bought a dodge dart from nissan howard, and after i did i experienced some serious problems at which the general manager has helped me to resolve and the vehicle is under maintenance and i got compensated for. More

Very Disappointed I've been coming to this dealership to get my car serviced for years and I was very disappointed. I made an appointment for 1:15 and I was there 15 I've been coming to this dealership to get my car serviced for years and I was very disappointed. I made an appointment for 1:15 and I was there 15 minutes early, I had to wait two hours and there were other people who came after me that left before me. When I asked about my vehicle it was ready and had been ready for about 10-15 minutes and I was not notified. Once I finally received my vehicle back, I understand you guys have to let the window down, but the window was not put back up and I had already left thinking my window would come back up. I had to come back to the dealership for them to bring my window up which is not all the way up. It is freezing outside and my window is cracked so now I have to make another appointment for you guys to fix my window because it is cracked!!! More

Awesome service Chad was a great service advisor. He called when he said he would and had my vehicle ready when promised. One of my best service experiences Chad was a great service advisor. He called when he said he would and had my vehicle ready when promised. One of my best service experiences More

Good service Service visit for my 2011 Maxima. I have been taking it to Bob Howard Nissan since I purchased vehicle new. Lots of change over in the Service Dept s Service visit for my 2011 Maxima. I have been taking it to Bob Howard Nissan since I purchased vehicle new. Lots of change over in the Service Dept since I have coming for 7 years. More

Service I had a good experience. The customer service was good and friendly. David did a good job on my car and it runs good, would recommend this dealership. I had a good experience. The customer service was good and friendly. David did a good job on my car and it runs good, would recommend this dealership. More

Catering to my needs. My truck needed 4 tires but my lug nuts needed unlocking. Bob Howard had the keys and offered me a competitive price on new tires. My truck needed 4 tires but my lug nuts needed unlocking. Bob Howard had the keys and offered me a competitive price on new tires. More

Very professional. They were very polite and thorough. Went in for an oil change and technician found an old leak which was fixed under warranty. Was given a loner and They were very polite and thorough. Went in for an oil change and technician found an old leak which was fixed under warranty. Was given a loner and they made it all a pleasant experience. More

Bob Howard GMC I really appreciate the folks at Bob Howard GMC. My truck is a couple years old but when I got a check engine light I went straight to the service de I really appreciate the folks at Bob Howard GMC. My truck is a couple years old but when I got a check engine light I went straight to the service dept to get quick read and reset. My service advisor David Hoffman really took care of me. He took my truck in right away and within a few minutes let me know I had a serious problem and offered a new GMC loaner. Turned out I had a computer issue which they replaced for free under warranty. I’m sure glad I took my truck to the experts and didn’t mess around and end up with permanent damage. Thank you Bob Howard GMC!!! More

Timely and attentive Called and got right in. Treated with respect and the listened to me about an odd problem I was having. They found the problem and fixed it in minutes Called and got right in. Treated with respect and the listened to me about an odd problem I was having. They found the problem and fixed it in minutes. More