Bob Jass Chevrolet
Elburn, IL
Is this your dealership?
Filter Reviews by Keyword
By Type
69 Reviews of Bob Jass Chevrolet
KATE IS GREAT!! I was recommended to Bob Jass Chevrolet by a previous buyer. He has had many, many great experiences with the Bob Jass team, that he highly recommended this dealer to me. I was met by Kat by a previous buyer. He has had many, many great experiences with the Bob Jass team, that he highly recommended this dealer to me. I was met by Kate Kersten at the door when I went to test drive a previously owned vehicle. Not only was Kate professional and friendly, she was fully prepared to answer any question or concern I had. She took her time and patiently presented every feature of this amazing car. She spent a lot of her personal time looking for the right vehicle for my needs! I would highly recommend Kate and the Bob Jass team to anyone looking for a refreshing approach to car buying. Thank you Kate! More
The sales department at this dealership is very friendly and helpful. Answered all my questions and did not try and "hard sell" me. Steve gave me all the information and let me make the decision on my own and helpful. Answered all my questions and did not try and "hard sell" me. Steve gave me all the information and let me make the decision on my own. The delivery went smooth and they even had the plates ordered, ready and on the car after I showed up. THAT, I have never experienced before. They had all their ducks in a row, very organized. This is my second purchase from them and will not be my last. I feel comfortable there would be feel out of place going anywhere else. That in itself is "why" I gave them the 5 star rating. More
I had been looking for a specific vehicle for a while, but could not find it. Steve helped me build the exact truck that I wanted. He was very helpful and kept me informed all through the process. When t but could not find it. Steve helped me build the exact truck that I wanted. He was very helpful and kept me informed all through the process. When the truck came in it was exactly what I had ordered. Steve and the others at the dealership were very helpful. I would go back to them again. More
I highly reccomend this dealship. They were informative, patient, and focused on customer service. I would use this dealership again. Thay made buying a vehicle much less stessful. patient, and focused on customer service. I would use this dealership again. Thay made buying a vehicle much less stessful. More
This was our first experience purchasing a used car from Jass Chevrolet. Our sales person Steve Dobbs was friendly and helpful and made sure a minor problem was fixed 2 days AFTER we had purchased the vehic Jass Chevrolet. Our sales person Steve Dobbs was friendly and helpful and made sure a minor problem was fixed 2 days AFTER we had purchased the vehicle. I would like to commend all of you at Jass Chevrolet for doing the right thing by your customers. Thank you for living up to your reputation of customer satisfaction that I've heard so much about. Thank you so much, I will be happy to recommend Jass Chevrolet in the future. More
Always a great experience with Bob Jass Chevrolet. The people are kind, appreciative and respectful. The prices are fair. I have bought several vehicles from them and always walk away happy. This is th people are kind, appreciative and respectful. The prices are fair. I have bought several vehicles from them and always walk away happy. This is the place to go if you are in the market for a new or used vehicle! More
This dealership has very friendly employees. They were professional in answering all our questions and concerns. When I returned after a couple days from purchase, they did there best to correct the probl professional in answering all our questions and concerns. When I returned after a couple days from purchase, they did there best to correct the problem I was having with the new vehicle. More
This was our first experience with Chevy (we've been Honda people) but were interested in the Traverse as an alternative to our minivan. Ryan Easter spend lots of time with my husband on the phone and Honda people) but were interested in the Traverse as an alternative to our minivan. Ryan Easter spend lots of time with my husband on the phone and through email, explaining the cars features and why we would find it better then our Honda Odyssey as well as working with us to find (what we felt) was a fair lease payment. In the end we were able to get a slightly better car then we expected (because it had a better residual value, something Ryan brought to our attention). The receptionist, I believe her name was Kate, spent a good 45 minutes with us showing us how to set radio stations, use the bluetooth, helped us set up our Onstar account, which was very helpful a few weeks ago when I locked the keys in the car and needed to take advantage of the service, if setting up the account had been left up to us, I would STILL be locked out of the car. I would definitely recommend this dealer to anyone looking for a car. More
this dealership is professional, friendly and the best. they make purchasing a vehicle easy, especially dealing with leonard baumgartner. i left Bob Jass chevrolet feeling happy and comfortable in my purch they make purchasing a vehicle easy, especially dealing with leonard baumgartner. i left Bob Jass chevrolet feeling happy and comfortable in my purchase. More
Great place to do business. The staff is very professional and friendly. The whole buying experience transitioned smoothly and the staff did an excellent job of explaining all the vehible featur professional and friendly. The whole buying experience transitioned smoothly and the staff did an excellent job of explaining all the vehible features. More