
Bob Jeannotte Buick GMC
Plymouth, MI
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We recently went to Bob Jeannotte’s dealership on Sheldon in Northville, MI for an oil change. They changed the oil but then told my wife that we had a stabilization bar that had rusted thru, but it wasn in Northville, MI for an oil change. They changed the oil but then told my wife that we had a stabilization bar that had rusted thru, but it wasn’t something they could fix. They showed her 3 pictures of what they found and said this would affect the overall quality of our ride and to expect knocking, squeaks and bumpiness moving forward. She had them text her the pictures before leaving and we made an appt w our mechanic to get a second opinion. He put our SUV up on his lift and also took pictures to compare against what Jeannottes had given us. Not only was there nothing wrong with our vehicle, but the pictures that Jeannotte’s had given us were not even of our vehicle!! ????????? Um what? So Jeannotte created a fake issue with our SUV, provided pictures of a different vehicles issues saying it was ours, said it wasn’t something that could be fixed. For what? Is this a new sales tactic to try and get someone to buy a replacement vehicle? Talk about a fraudulent dealer experience. Do not go to Bob Jeannotte dealership on Sheldon in Northville, MI. They lie, they deceive their customers, they try to take advantage of people, they take pictures of other vehicles issues and try to pass them off as yours. Do not trust Bob Jeannottes. Do not buy a vehicle from them. Do not have them service your existing vehicle. They are fraudulent and cannot be trusted. Shame. Shame. Shame. More
2017 Encore,,, I'm on my SECOND EXTENDED WARRANTY only because I value the service I get from a very helpful Margaret Smith and thanks to Ray Calvin for helping me with the warranty extension . I was prov because I value the service I get from a very helpful Margaret Smith and thanks to Ray Calvin for helping me with the warranty extension . I was provided transportation to and from my home while the car was being worked on and the shuttle gentleman gave me a history of Plymouth by pointing out where known things once were and to my amazement even the history of where Bob Jeannotte's original dealership was,,,, More
Very professional employees who deliver with integrity kindness and a smile. It is always a pleasure to have my car serviced there, and they always wash my car, which is a plus!! kindness and a smile. It is always a pleasure to have my car serviced there, and they always wash my car, which is a plus!! More
Fantastic service here. Great experience from the service team. Top quality mechanics and the best parts used for my GM vehicle. Can`t go wrong here. I bought a 2025 from Je Great experience from the service team. Top quality mechanics and the best parts used for my GM vehicle. Can`t go wrong here. I bought a 2025 from Jeannotte` s due to their service After they repaired my 2018 GMC. More
The service is always excellent. Brett Johnson always makes my car buying experience easy and uncomplicated which I so appreciate. These are the reasons (along with the great cars) Brett Johnson always makes my car buying experience easy and uncomplicated which I so appreciate. These are the reasons (along with the great cars) that I keep coming back! More
Best body shop I have been to. Mr. George collins made the process so simple and pleasant from start to finish. Never met anyone with his professional ability yet. I want to congra Mr. George collins made the process so simple and pleasant from start to finish. Never met anyone with his professional ability yet. I want to congratulate Bob Jeannotte Buick GMC. Also want to extend my gratitude to AAA who played the important role in recommending them to me. Thank you! More
My car was rear-ended in a parking lot while I was out of the vehicle. Bob Jeannotte Buick-GMC Body Shop did an excellent job restoring my vehicle to like-new condition. Their customer service was also ex of the vehicle. Bob Jeannotte Buick-GMC Body Shop did an excellent job restoring my vehicle to like-new condition. Their customer service was also excellent. Very satisfied with the whole experience! More