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Bob Jeannotte Buick GMC

Plymouth, MI

4.3
65 Reviews
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14949 Sheldon Rd.

Plymouth, MI

48170

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Showing 65 reviews

July 04, 2025

We recently went to Bob Jeannotte’s dealership on Sheldon in Northville, MI for an oil change. They changed the oil but then told my wife that we had a stabilization bar that had rusted thru, but it wasn More

by 11dmb11
Recommend Dealer
No
Employees Worked With
Chris Moody
Jul 10, 2025 -

Bob Jeannotte Buick GMC responded

We regret to hear of your situation with us, and we are working to get to the bottom of this concerning manner. We have reached out on every platform you have left a response to and have not had any success. We ask you to please reach out to our Customer Experience manager or Service manager as soon as possible, we would like to address this matter with you personally. Thanks again, we look forward to talking with you soon!

Jul 11, 2025 -

11dmb11 responded

you had the opportunity to do what was right on our initial visit. but you didn't. you broke our trust, lied to us and tried to take advantage of us by creating a false situation. everything that happened is included within the review. while I'll spend :30 typing a response, spending more time with your dealership is the last thing we want to do.

June 29, 2025

2017 Encore,,, I'm on my SECOND EXTENDED WARRANTY only because I value the service I get from a very helpful Margaret Smith and thanks to Ray Calvin for helping me with the warranty extension . I was prov More

by acottage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Smith
Jun 30, 2025 -

Bob Jeannotte Buick GMC responded

On behalf of our team at Bob Jeannotte Buick-GMC, we thank you very much for taking the time to leave us this review, as well as for your wonderful comments and feedback for our team members who made this visit so great. Thanks again, Alvin, for being a return customer and for choosing us for all of your automotive needs. Wishing you a beautiful day!

June 18, 2025

Very professional employees who deliver with integrity kindness and a smile. It is always a pleasure to have my car serviced there, and they always wash my car, which is a plus!! More

by smmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name, but she is always nice!
Jun 21, 2025 -

Bob Jeannotte Buick GMC responded

Thank you for your wonderful feedback! We hold ourselves to a high standard here at Bob Jeannotte Buick-GMC, and it is always good to hear that our team is living up to it. If you have further questions or concerns, please don't hesitate to reach out. Have an amazing day!

May 22, 2025

I have been bringing my 2016 Buick Regal to this dealership for last 4 years. I am completely satisfied with the service. More

by Ramesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 29, 2025 -

Bob Jeannotte Buick GMC responded

Hi there, thank you for taking the time to leave a review for us at Bob Jeannotte Buick-GMC. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day, Ramesh!

May 01, 2025

Fantastic service here. Great experience from the service team. Top quality mechanics and the best parts used for my GM vehicle. Can`t go wrong here. I bought a 2025 from Je More

by mark.len6266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don`t know. Everyone offered to help. Advisors, cashier and even the guy who pulled my truck up for me was thankful. No way to remember everyone`s name.
May 10, 2025 -

Bob Jeannotte Buick GMC responded

Hi there, thank you for taking the time to leave a review for us at Bob Jeannotte Buick-GMC. We are happy we could meet your expectations, Mark. Congratulation and safe travels in that new ride!

April 10, 2025

The service is always excellent. Brett Johnson always makes my car buying experience easy and uncomplicated which I so appreciate. These are the reasons (along with the great cars) More

by marie.rogers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Johnson
Apr 15, 2025 -

Bob Jeannotte Buick GMC responded

Marie, thank you for taking the time to share your kind words for Brett, he will be so pleased to hear you are satisfied with your recent purchase experience. We truly value your business and look forward to your next trip into Bob Jeannotte Buick-GMC. Once again, thank you for being a loyal and valued member of our family. Enjoy your new ride!

April 03, 2025

I have been a client at Bob Jeannotte for my last three vehicles, both in sales and service. I return because of their excellent service. More

by wayne
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Adani
Apr 11, 2025 -

Bob Jeannotte Buick GMC responded

Wayne, thank you so much for taking the time to share your wonderful feedback for us here at Bob Jeannotte Buick-GMC. We appreciate you being a return customer and continuing to choose us for all of your automotive needs. We can't wait to see you again, have a great day!

March 17, 2025

Best body shop I have been to. Mr. George collins made the process so simple and pleasant from start to finish. Never met anyone with his professional ability yet. I want to congra More

by Mahmoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. George Collins
Mar 23, 2025 -

Bob Jeannotte Buick GMC responded

Mahmoud, George was thrilled to hear your amazing feedback and kind words. He said it was a pleasure meeting you and please don't hesitate to reach out to any of us here if you need anything. From all of us at Bob Jeannotte Buick-GMC, thank you for your business and we look forward to working with you again in the future. Take care!

March 11, 2025

Professionals, best advocate for customers. Salesman Brent A. Was awesome. I am totally happy with this dealership. More

by dedobud1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Adanti
Mar 16, 2025 -

Bob Jeannotte Buick GMC responded

Thank you so much for the positive review! Our team strives to deliver an excellent experience and are glad you found this to be the case during your purchase at Bob Jeannotte Buick-GMC. If you have further needs or questions please reach out. Congratulations and safe travels!

March 06, 2025

My car was rear-ended in a parking lot while I was out of the vehicle. Bob Jeannotte Buick-GMC Body Shop did an excellent job restoring my vehicle to like-new condition. Their customer service was also ex More

by GreatRepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck - Manager of the Body Shop
Mar 09, 2025 -

Bob Jeannotte Buick GMC responded

We are so pleased to hear that our collision shop was able to restore your vehicle to its original condition. George will be ecstatic to hear your praise and wonderful comments. We thank you again for choosing Bob Jeannotte Buick-GMC for your repairs and look forward to working with you again in the future. Have a great day!

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