Bob Jeannotte Buick GMC

I took my 2017 youkon for AC repair after I talked to Justin From service department on the phone couple days ago and he promised he’ll have a loaner car ready for me cause I live about 30 minutes away from dealer after I got there and he took my info he asked me if I have anyone to pick me up cause the job needs about seven hours then I asked him about the loaner car we talked about over the phone he said I have zero loaners as of now they all gone so I got really mad cause I had left work that day to get my AC working I put my self in the car and left and on my way out I told him I will call GM and make a complaint he didn’t even care after all now I’m driving my lease vehicle with a monthly note with no AC I wouldn’t recommend anyone to go there for service especially if they need to drop off their car .

bad transmission and horrible customer service! I bought a Tahoe 2010 106.000 Miles, one owner expected I'm going to get a good deal. careful what you wish for, I also offer them $2000 to return the car, the car had a bad transmission, I go back to the salesman his name is Chris, and just like the movies, he Said you bought the car, “thinks bead down” "sold Is As ", they should have checked the car before they make any trade and drive it for a week or two and see if there is any issue not just sell it to people "AS IS ", yes they check it in the computer system and came back nothing wrong with the car but I took 2 videos if the problem I’m having with the car and there is definitely something wrong with a car if it's a small problem or big problem it shouldn't be my problem when I pay $20,000, for 1 weeks the car runs great another 3 days. The car stops and go. i still have the same problem with the car today Thank you Bob for return my call i left you a voicemail Over all they do not care if the car works or not. They got the money, and that’s what’s matter to them. $$$$$$

Leaun was my salesman and he was the best salesman I've ever had. They weren't pushy or annoying like some other dealerships. Everyone was helpful and wanted to make sure I got exactly what I wanted. They searched for the exact vehicle and I got it! I was so happy with the vehicle and service of the dealership. I will only be coming to this dealership from now on.