Bob Jeannotte Buick GMC

I’ve been leasing cars with Linda at Bob Jeannotte Buick GMC for almost 10 years. What keeps me coming back are the great deals, professionalism and lack of red tape you run into at other places. Keep up th GMC for almost 10 years. What keeps me coming back are the great deals, professionalism and lack of red tape you run into at other places. Keep up the excellent work! More

TLDR: they don’t understand the cars they sell. Bob, TLDR: they don’t understand the cars they sell. Bob, the owner, the man with the name on the sign had no idea what my car was. I was locked ou TLDR: they don’t understand the cars they sell. Bob, the owner, the man with the name on the sign had no idea what my car was. I was locked out of my 2015 Buick Regal, and Mark, Bob, the whole bunch told me there was a secret button underneath my door handle that I had to pry open.... after explaining to him that isn’t is nowhere to be found on my car, he profoundly told me it was, and then became frustrated and hung up. I was locked out of my car, with the keys in hand due to a faulty lock system in my drivers side door. They then told me to bring the car in even though I was locked out. Upon me breaking into my own I went to the dealership so they could explain to me what they were talking about. When I showed up, they looked at my car and said, “huh, must’ve been painted over.” They don’t understand the cars they sell. On top of it all, they claimed I stole a key fob, and then made the poor minimum wage mechanic pay for my new key fob which was already purchased. Skummy skummy slime owners and management. Why on earth would a business owner making well over 20,000 a week force his minimum wage mechanic to pay out of pocket for a mistake the owner made. That is absolutely slimy predatory behavior. What kind of human runs a business like this? The guys a bum, and no one in service could recognize my issue without “taking apart my door” Look, the ladies on the phone were a joy to speak to, and really helped me out, however the owner claimed I stole and double charged me and an employee for his own error. Pitiful, I would never give my business to such a company again. More

Nice job. Thank you for locating the right truck, and giving me a good price on my trade in. Thanks for helping me get the right accessories. giving me a good price on my trade in. Thanks for helping me get the right accessories. More

I took my 2017 youkon for AC repair after I talked to Justin From service department on the phone couple days ago and he promised he’ll have a loaner car ready for me cause I live about 30 minutes away f Justin From service department on the phone couple days ago and he promised he’ll have a loaner car ready for me cause I live about 30 minutes away from dealer after I got there and he took my info he asked me if I have anyone to pick me up cause the job needs about seven hours then I asked him about the loaner car we talked about over the phone he said I have zero loaners as of now they all gone so I got really mad cause I had left work that day to get my AC working I put my self in the car and left and on my way out I told him I will call GM and make a complaint he didn’t even care after all now I’m driving my lease vehicle with a monthly note with no AC I wouldn’t recommend anyone to go there for service especially if they need to drop off their car . More

not satisfied at all bad transmission and horrible customer service! I bought a Tahoe 2010 106.000 Miles, one owner expected I'm going to get a good deal. careful what bad transmission and horrible customer service! I bought a Tahoe 2010 106.000 Miles, one owner expected I'm going to get a good deal. careful what you wish for, I also offer them $2000 to return the car, the car had a bad transmission, I go back to the salesman his name is Chris, and just like the movies, he Said you bought the car, “thinks bead down” "sold Is As ", they should have checked the car before they make any trade and drive it for a week or two and see if there is any issue not just sell it to people "AS IS ", yes they check it in the computer system and came back nothing wrong with the car but I took 2 videos if the problem I’m having with the car and there is definitely something wrong with a car if it's a small problem or big problem it shouldn't be my problem when I pay $20,000, for 1 weeks the car runs great another 3 days. The car stops and go. i still have the same problem with the car today Thank you Bob for return my call i left you a voicemail Over all they do not care if the car works or not. They got the money, and that’s what’s matter to them. $$$$$$ More

AMAZING! Leaun was my salesman and he was the best salesman I've ever had. They weren't pushy or annoying like some other dealerships. Everyone was helpful an Leaun was my salesman and he was the best salesman I've ever had. They weren't pushy or annoying like some other dealerships. Everyone was helpful and wanted to make sure I got exactly what I wanted. They searched for the exact vehicle and I got it! I was so happy with the vehicle and service of the dealership. I will only be coming to this dealership from now on. More

GREAT Experience Steve made the buying process quick and easy. He was very professional and knowledgeable. We are so happy with our purchase and he got us a great de Steve made the buying process quick and easy. He was very professional and knowledgeable. We are so happy with our purchase and he got us a great deal!!! BEST buying experience we've ever had...HIGHLY recommend!!! More

Saturn Safety! I brought my '05 Saturn Vue in for a basic oil change and a repair to the driver's door that was desirable but not necessary. Ryan advised, serious sa I brought my '05 Saturn Vue in for a basic oil change and a repair to the driver's door that was desirable but not necessary. Ryan advised, serious safety issues were found. He assisted in prioritizing the essential repairs. Dan helped with pricing to make those repairs doable. I can't thank them enough for their patience. More

Amazing service I was very impressed by my sales man Ray. Non pushing, very knowledgeable, courteous, just above and beyond. I am happy i came and purchased my vehicl I was very impressed by my sales man Ray. Non pushing, very knowledgeable, courteous, just above and beyond. I am happy i came and purchased my vehicle from this dealer. I recommend all my friends and family. More

Polite, Professional and Affordable Once again, I was delighted with the entire service experience from start to finish. I've been a customer here for years, and find the entire staff t Once again, I was delighted with the entire service experience from start to finish. I've been a customer here for years, and find the entire staff to be extremely polite, the mechanics are highly trained AND experienced, and when you need to meet your budget, just ask! They will give you good information AND choices to try and fit your budget. The value for money is very fair, quality and reliability is top notch. I've tried cut-rate repair shops but it's risky business, not worth the little you may or may not save. More