Bob Johnson Auto Group

First time buying a brand new car- amazing! This was my first time buying a brand new car, and I really thought it was going to be a long, drawn-out experience, but it was so easy. Mark did a gr This was my first time buying a brand new car, and I really thought it was going to be a long, drawn-out experience, but it was so easy. Mark did a great job of taking care of every last detail for me, and going over all of my options. He also crunched a ton of numbers with me as I considered all of the different possibilities available to me. I've now had my car for about a week, and I couldn't be happier. More

Ashley was wonderful to work with I was very happy with the service I received at Dorschel . I would send any one there. They were very helpful with keeping the price where I needed it I was very happy with the service I received at Dorschel . I would send any one there. They were very helpful with keeping the price where I needed it to be. More

Excellent car buying experience! The salesman was knowledgeable on the vehicle I was looking to lease. I was interested in the Nissan Rogue with the moonroof. I got everything that I The salesman was knowledgeable on the vehicle I was looking to lease. I was interested in the Nissan Rogue with the moonroof. I got everything that I wanted in the vehicle! Great experience. He took the time to go over all the details of the vehicle and paperwork. The vehicle drives excellent. I will be back in the future for future business! More

my Purchase The staff was very professional and made me feel very comfortable. I will definitely recommend this dealer. Every question I asked was answer the sal The staff was very professional and made me feel very comfortable. I will definitely recommend this dealer. Every question I asked was answer the salesman went through all the documents and explained every detail. I was very pleased. L More

A Great Experience Dorschel does a fantastic job in both sales and service, this is my second purchase from Dorschel and I will not hesitate to do business with them aga Dorschel does a fantastic job in both sales and service, this is my second purchase from Dorschel and I will not hesitate to do business with them again. I have recommend them to friends and family. More

Best car buying experance ever. Armand was such a great help. Came all the way from Wilson to get my car, They had what I wanted and it was there when I got there. No hassle pricing Armand was such a great help. Came all the way from Wilson to get my car, They had what I wanted and it was there when I got there. No hassle pricing and a great attitude towards customer service. For the first time I have walked into a dealer and bought a car, had never before. No sales pressure just a willingness to put me in the car I wanted. If you go elsewhere you have made a big mistake. I would send my grandmother here to get a car and not worry a bit. More

Great experience! Dorschel really does make car buying simple. I normally dislike even the thought of having to car shop, but this experience was simple from start to Dorschel really does make car buying simple. I normally dislike even the thought of having to car shop, but this experience was simple from start to finish. I would highly recommend Dorschel to my family and friends. Dan Hanna was great to work with, very knowledgeable but no pressure. I look forward to enjoying my car for years to come! More

Car buying the way it should be. The 2015 Altima SL I just purchased is my 5th straight Nissan purchase, but first with Dorschel. I can't even remember why, but I had not even shoppe The 2015 Altima SL I just purchased is my 5th straight Nissan purchase, but first with Dorschel. I can't even remember why, but I had not even shopped them in the past. I shopped around at four Nissan dealers around Rochester, NY this time - including Dorschel. I had been shopping online for several months and by the time I got serious about it, I pretty much knew the exact car I wanted and with what options and colors. So I was a believer in the product already and knew what I wanted. What does that leave? The best price and the vibe I got off the people who I was dealing with. My past experience with many dealers has been something between cold/distant and fake/aggravating. As soon as I stepped in the Dorschel door the first time, Samantha greeted me with a warm smile and contacted an available salesperson immediately. She then offered me coffee and invited me to look around or make myself comfortable while my salesperson was on the way. Her relaxed and inviting manner made me feel right at home. Kudos to her! I then met with Gregory Chernyak to discuss my needs. This guy never stops moving! He was very friendly and helpful, sharing the deal on his computer screen with me and describing the way Dorschel does business. I found Greg to be a very interesting guy who was easy to talk to about the car as well as his unique background. He invited me down to the lounge area for a free lunch on the day I signed the deal, which I thought was a very nice touch. I was satisfied with the price I ended up with (the lowest I could get), but the people I dealt with clinched it for me. The day I picked up the car was my fourth total visit and went off without a hitch, Gregory helped set up my phone on the bluetooth and made sure I understood the different components in the technology package. Today (three days after delivery) he called me to see if I had any questions and see how I liked the car. As I expected, I love it! Gregory and Samantha are excellent representatives of Dorschel and next time I need a car, I definitely plan to come back to see them! More

Very good service I was very impressed with the service! I would recommend them to my friends! Very helpful and guided me through every step of the process! I was very impressed with the service! I would recommend them to my friends! Very helpful and guided me through every step of the process! More

Very Impressed! I am one of those people who really, really does not like purchasing vehicles. The whole experience has always made me nervous and anxious. As a matt I am one of those people who really, really does not like purchasing vehicles. The whole experience has always made me nervous and anxious. As a matter of fact, I kept my last car for 11 years because I disliked the car purchasing experience that much! However, from my first call, to driving my new car out of the parking lot, all of the people at Dorschel made me feel at ease. My salesman, Mark Intini, is the best! He is helpful, friendly, caring and to the point. He went out of his way to make sure all of my questions were answered. I didn't feel pressured at all, I felt reassured that the decision I was making was the best one for me. I would recommend Dorschel and Mark Intini to anyone who is thinking of purchasing a vehicle. More