
Bob Johnson Auto Group
Rochester, NY
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193 Reviews of Bob Johnson Auto Group
Very good service I was very impressed with the service! I would recommend them to my friends! Very helpful and guided me through every step of the process! I was very impressed with the service! I would recommend them to my friends! Very helpful and guided me through every step of the process! More
Very Impressed! I am one of those people who really, really does not like purchasing vehicles. The whole experience has always made me nervous and anxious. As a matt I am one of those people who really, really does not like purchasing vehicles. The whole experience has always made me nervous and anxious. As a matter of fact, I kept my last car for 11 years because I disliked the car purchasing experience that much! However, from my first call, to driving my new car out of the parking lot, all of the people at Dorschel made me feel at ease. My salesman, Mark Intini, is the best! He is helpful, friendly, caring and to the point. He went out of his way to make sure all of my questions were answered. I didn't feel pressured at all, I felt reassured that the decision I was making was the best one for me. I would recommend Dorschel and Mark Intini to anyone who is thinking of purchasing a vehicle. More
Great car. Great value. Great car. Great price. I would recommend this dealership. Salesmen was new and the amount of time it took to get through the process was excessive Great car. Great price. I would recommend this dealership. Salesmen was new and the amount of time it took to get through the process was excessive but he was friendly and went out of his way for me. He was very educated on Toyota but the Nissan product and rebates were a bit foreign to him. He received the support he needed by the Nissan sales team. Will was very helpful. A note to all of your sales team....people do not buy cars frequently so when they have a trade in that they are turning in remind them to bring title and lien release....particularly if it is a weekend sale. Also make sure if you have a clearance tag in the show room model with a clearance price...make sure it is not expired. It is misleading. More
Great Experience It was a pleasant experience working with Bobby on my new vehicle purchase. He provided excellent service in a courteous and professional manner! I It was a pleasant experience working with Bobby on my new vehicle purchase. He provided excellent service in a courteous and professional manner! I would definitely recommend this dealership. More
Caitlin was a pleasure to work with and the dealership was in clean and very professional shape. The show room was very large but laid out well. The test dri was a pleasure to work with and the dealership was in clean and very professional shape. The show room was very large but laid out well. The test driving experience was simple, quick and easy. More
Positive experience Would recommend this dealership. Price unmatchable to other dealers. Reminded us of our company value plan discount that we had forgotten about. Patie Would recommend this dealership. Price unmatchable to other dealers. Reminded us of our company value plan discount that we had forgotten about. Patient. Had to work through trade-in value disparity, but areas discussed were quickly acknowledged and adjusted accordingly to both parties satisfaction. Overall good experience purchasing new Nissan Murano! More
Leasing It was a real pleasure working with Mark.. He knew his product, was patient with me and was extremely friendly. I would work with him again. It was a real pleasure working with Mark.. He knew his product, was patient with me and was extremely friendly. I would work with him again. More
Great Experience! Let's be honest - as good as a dealership is, the sales person can make or break your experience. We were fortunate enough to work with Andrew who wen Let's be honest - as good as a dealership is, the sales person can make or break your experience. We were fortunate enough to work with Andrew who went above and beyond to answer all our questions and helped us find the best vehicle for our family:) We highly recommend working with him - you won't be disappointed! More
Joe Yanda From the minute I walked in the showroom, I felt comfortable and well-cared for. This is due only to the particularly open and accommodating style of From the minute I walked in the showroom, I felt comfortable and well-cared for. This is due only to the particularly open and accommodating style of Dorschel team member, Joe Yanda. I always felt at every point that whatever question I asked Joe hewould answer it, not only straightforward, but he was always there to make sure that I was comfortable with every answer. He walked me through each step of the process and took his time to give me the most thorough and thoughtful service I could ever asked for. Joe is a consummate professional and someone I would recommend for anyone looking to purchase a vehicle. More
Perfect!!! My sales associate, Bobby, was the best. I love my new truck. Everyone was friendly, honest, and I appreciate Bobby explaining all the paperwork and My sales associate, Bobby, was the best. I love my new truck. Everyone was friendly, honest, and I appreciate Bobby explaining all the paperwork and guiding me through the process. Not only did Bobby take the extra time to help me, but he was able to answer every question in a professional manner. At first, when I was looking for a truck, I went to Dorschel Toyota, over the past couple of months I spoke to two different people and received poor treatment. Not knowing anything about Nissan, I went to visit the Dorschel Nissan dealership and met Bobby. He was the best, he's smart, intelligent, and very honest. I bought my truck because of Bobby's expert service and I received a very, very fair price. Thanks Bobby for all your help. GC More