Bob Johnson Auto Group
Rochester, NY
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205 Reviews of Bob Johnson Auto Group
Nice employees Very nice employees. Was told 1 price on first day, next day I came in I was told another higher price. I understood the price was going to go up, b Very nice employees. Was told 1 price on first day, next day I came in I was told another higher price. I understood the price was going to go up, but I felt it went up a lot more than it should have. Loved how they do the appraisal of my car. First time iv ever been able to "sell my car" to a car dealer. More
very good was at dealership from 1;00 to about 7;15. to long.salesman waited on other customers while making us wait. short on sales staff?????? other wise good was at dealership from 1;00 to about 7;15. to long.salesman waited on other customers while making us wait. short on sales staff?????? other wise good . More
great experience Bill Treadway and Phil Meek were just so wonderful to work with. Comprehensive..kind professional. Experts in all facets of auto sales and product rel Bill Treadway and Phil Meek were just so wonderful to work with. Comprehensive..kind professional. Experts in all facets of auto sales and product related questions. More
Nissan Pathfinder Purchase Everything was great. Would have liked a better price for my trade in, but other than that my experience was good. The people were friendly and the ve Everything was great. Would have liked a better price for my trade in, but other than that my experience was good. The people were friendly and the vehicle is great. More
Like the sales team...thought I got a very good trade deal. I felt no pressure to trade or buy. I got a great trade in value which made use feel that the Nissan Rogue hold their value. We liked our last Rogue I felt no pressure to trade or buy. I got a great trade in value which made use feel that the Nissan Rogue hold their value. We liked our last Rogue so much we bought a new 2015 Rogue. More
How Refreshing! Ryan listened to what we wanted and never tried to push anything we hadn't asked for. He was thoroughly professional, knowledgeable and pleasant to d Ryan listened to what we wanted and never tried to push anything we hadn't asked for. He was thoroughly professional, knowledgeable and pleasant to deal with. We've purchased from Dorschel before and chose to return, even though we live considerably farther away now. We shopped dealers closer to home, but couldn't beat the price, selection of certified cars, or hassle-free experience. When a small issue arose with the car we had purchase, it was resolved entirely to our satisfaction. I no longer dread buying a new car as long as I have Dorschel as an option. More
Smooth and painless Our salesman was helpful, kind, relaxed and thorough. Because of the clear and simple policy we felt no pressure. It is nice not to feel like you h Our salesman was helpful, kind, relaxed and thorough. Because of the clear and simple policy we felt no pressure. It is nice not to feel like you have to haggle for everything. They gave me a reasonable price for my trade in and the new vehicle was reasonably priced as well. I have no regrets and will go back next time I need a vehicle. More
A complicated situation made easy! I purchased a vehicle at Dorschel while still living in Ohio. Nick Brosius worked with me long-distance to complete the process. This took a lot of I purchased a vehicle at Dorschel while still living in Ohio. Nick Brosius worked with me long-distance to complete the process. This took a lot of persistence on his part, which I really appreciated. He was great at communicating with both me and my parents (who worked with him in-person) to keep everyone informed through the process. Overall, he was very helpful and the process went smoothly, even under a time crunch. More
An Excellent Experience i went to Dorschel to buy a used Nissan Frontier I had seen on their website. Gregory (our salesman) was extremely helpful and considerate. He even st i went to Dorschel to buy a used Nissan Frontier I had seen on their website. Gregory (our salesman) was extremely helpful and considerate. He even stayed a few minutes late with me the first night so that we could finish up the paperwork. He was very helpful and i feel like I got a good price for my trade in as well as my new vehicle. More
Great Experience at Dorschel Nissan It couldn't have been easier to buy a new vehicle. Very professional & knowledgeable sales consultants and a wonderful group of people in the organiz It couldn't have been easier to buy a new vehicle. Very professional & knowledgeable sales consultants and a wonderful group of people in the organization. Easy to use web site with "Clear Pricing", vehicle description and easy to read CarFax Report. Probably the best vehicle buying experience in 40 years of buying cars. Kudos to Mark Angelo for his efforts in getting us into the car we really wanted(colors & options). New on the job but, it's like he'd been there for years! Kudos to Mark Intini for his great knowledge & experience of 20 yrs as the Go To Guy! You need answers? Mark has them! Kudos to Kevin Bates(service dept) for his efforts in remedying our issue with fast & accurate service More

