Bob Johnson Auto Group

nissian Excellent sealership very helpfull staff made shoping there a pleasent experience I would hilghy recomend to anyone looking to buy a new car. Love the Excellent sealership very helpfull staff made shoping there a pleasent experience I would hilghy recomend to anyone looking to buy a new car. Love the car More

Fun and Relaxed Had a wonderful new sales person who did a fantastic job! Shopping in general is not my favorite activity and car shopping least of all, but this i Had a wonderful new sales person who did a fantastic job! Shopping in general is not my favorite activity and car shopping least of all, but this is the second car I have leased from Dorschel and both times it was a very easy process. Was able to try out all the vehicles I was interested in and drive home my new car that same day! Service has always been easy and uncomplicated also! More

Smooth transaction. This buying experience was the easiest and least stessfull of all our car buying experiences! They made sure all our questions were answered and made This buying experience was the easiest and least stessfull of all our car buying experiences! They made sure all our questions were answered and made us feel comfortable. More

2015 Nissan altima Mark took his time to show me all the options (new, used, lease). I told him what I could afford per month and he got me into a lease ( 2015 Nissan a Mark took his time to show me all the options (new, used, lease). I told him what I could afford per month and he got me into a lease ( 2015 Nissan altima) for under that. I came to the dealership not really expecting to buy anything I just wanted to know what my trade was worth. Because of Marks knowledge and kindness Dorschel got my business. I will be back!!! More

Great Vehicle - Great Price Mark was fantastic and helped get me set up and on my way with a fair price and reasonable monthly payment. He the consummate professional and helped Mark was fantastic and helped get me set up and on my way with a fair price and reasonable monthly payment. He the consummate professional and helped me understand all the costs involved! It was by far the best car buying experience I've ever had! More

Nissan Murano Excellent professional service, extremely competively priced, non-pressured, buying experience. Highly recommend this dealership. Mark Intini was o Excellent professional service, extremely competively priced, non-pressured, buying experience. Highly recommend this dealership. Mark Intini was outstanding to work with!! He was knowledgable, polite, and met needs quickly. More

Wonderful experience I was looking for a vehicle that was safe and great in the winter for my daughter. I had a trade and I didn't know if I wanted to buy or lease the inf I was looking for a vehicle that was safe and great in the winter for my daughter. I had a trade and I didn't know if I wanted to buy or lease the infinity Q40. My salesperson was Andrew and we talked about a lease vs buying. I decided that I was going to lease the car as my daughter was going to college in Long Island. He worked with me to come up with something within my budget and a great deal. Andrew was very patient and informative. He made sure everything was explained to me and that I understood all of the paperwork. I liked the fact that I didn't feel pressured by him and that he was honest with me. I would definitely go back to Andrew and purchase my next vehicle. I would recommend him to anyone! More

Dorschel Nissan service - worst service Pathetic service people. They forgot to replace the oil cap after doing the oil change; fumes all over because oil spilled in the engine. Though they Pathetic service people. They forgot to replace the oil cap after doing the oil change; fumes all over because oil spilled in the engine. Though they took care of by doing the engine, it will never be the same. Next time they said there is an oil leak, but I don't see any traces, but after the fix, my drive way ruined because oil leaked all over. Just today, I had a brake service and guess what... They purposefully chipped the wind shield. Oil all over the wheels. I AM NEVER GOING TO THEM AGAIN! Doug Aubrey is a horrible person! More

I worked (albeit briefly) with an excellent sales associate called Mark. Knowing it is 'within protocol' to deal with the same salesperson, I called to make an appintment to test drive a new Nissan associate called Mark. Knowing it is 'within protocol' to deal with the same salesperson, I called to make an appintment to test drive a new Nissan I saw on the Dorschel website. I was told Mark would be there at a certain time, and I took time away from work to make the appointment and to drive the car. On arriving, I was told that Mark was actually NOT working that day and that the person on the telephone should not have told me so. I explained I had an appointment and so I was then directed to William Treadway, who was obviously confused and frustrated that he now had to deal with me. William Tradway was clearly not listening to what I was saying as he kept asking the same questions over. He was obviously reluctant to let me drive the vehicle which, in hindsight, I probably would have purchased from him that day had his attitude not been so apalling. William Treadway's first mistake was forgetting that he is in the business of selling cars; his second mistake is not recognizing when a customer is about to make a big purchase; his third maistake was not following up when an e-mail was directed specifically to him regarding the test drive the same day. Overall, Dorscel has convinced me that they do not deserve my money. I have a lot of experience buying (and selling) cars, and I will take my sale to their competitor. I will also make sure that I relay my experiences to all of my colleagues who purchase vehicles in the Rochester area every three years. William Treadway made a big mistake and, unforunately, it cost Dorschel their repution. More

DO NOT TRUST THIS DEALERSHIP TO REPAIR YOUR VEHICLE................ Brought car to dealer with bad coil and engine was skipping. Service man had a lot of stories about the car but after being VEHICLE................ Brought car to dealer with bad coil and engine was skipping. Service man had a lot of stories about the car but after being on this earth for 59 years I know what baloney sounds like and believe me this man should work at a deli. First he stated that dealer computer could not identify which cylinder was skipping so they would have to replace all six coils. When challenged about disconnecting just one at a time to see which coil was bad he stated that they could not do that as the intake manifold had to be removed to work on the coils. Come on..........I wasn't born yesterday as I worked on the coils of my Lexus earlier this year. Sure enough when I got the Nissan home I took a peak under the hood. The plastic engine cover only required removal to gain access to the coils and the wires to them. You can even see the end coil and the wiring with the plastic cover on the engine. Okay so you got me good to the tune of $1100.00. If this isn't taking advantage of a customer and not being fair and honest I guess we should check the dictionary for a good description of what an honest dealer looks like. I'm not sure Dorschel lives up to this description as I know I can't trust this dealer to perform any work on a vehicle I own or am paying for repairs on. More