
Bob Johnson Auto Group
Rochester, NY
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193 Reviews of Bob Johnson Auto Group
The best haggling is NO haggling!!! It was important to me to have a personable, as well as knowledeable sales associate. William had a great sense of humor, and interacted with me, at It was important to me to have a personable, as well as knowledeable sales associate. William had a great sense of humor, and interacted with me, at my initiation, about our pets. He explained pricing in a straight-forward manner, that even I could understand. I am not good with numbers. I brought a friend who had worked with Nissan on several previous cars, and he was treated with the same respect and courtesy as was I. William did his best to insure that I received the best possible leasing deal, and I was very happy with the results. The sales manager, Will, gave me an EXTREMELY fair price on my trade in. It was literally the perfect new vehicle experience for me! When I signed all the paperwork, William made sure I had enough time to read all the paperwork, and he didn't rush me or pressure me. He answered all my questions to my satisfaction. More
Wonderful experience buying my new car! We loved the experience and customer service that we received this year. I previously leased a Sentra and i figured ending my lease early would be a d We loved the experience and customer service that we received this year. I previously leased a Sentra and i figured ending my lease early would be a difficult time but Joe made it so easy for us. I was walked through the process and he explained everything in a way my Dad and I understood in way less time than we expected. I absolutely would recommend your dealership as well as Joe! More
Buying a used car I have to say one of the most pleasant experiences I have ever had when buying a vehicle. I have had other sales people be very nice but most of the I have to say one of the most pleasant experiences I have ever had when buying a vehicle. I have had other sales people be very nice but most of the time it was all about the sale. my experience here was to put me into a vehicle that I would be comfortable in and also happy with. I definitely recommend Dorschel Nissan and when I decide it is time for another vehicle they will definitely be my first stop! More
Easy car-buying experience Bobby Coleman made my car buying experience easy. He was patient, thoughtful, easy to work with, and truly wanted to be sure I was happy with my purc Bobby Coleman made my car buying experience easy. He was patient, thoughtful, easy to work with, and truly wanted to be sure I was happy with my purchase. Anything I asked about or asked for, Bobby made sure that he answered my questions fully and made sure that I got the car I wanted. Dorschel's Clear Pricing also eliminated the stress of price haggling. I definitely recommend Dorschel, and working with Bobby if you're looking for a Nissan! More
Time Efficient, Functional/Knowledgable, and Personable Mark Intini and the staff that supported him in our leased-Leaf exchange was knowledgable, steadily courteous of my time, and got me extricated from m Mark Intini and the staff that supported him in our leased-Leaf exchange was knowledgable, steadily courteous of my time, and got me extricated from my first lease and into my new model in short order. He's terrific! And my Leaf is a joy. More
What a relief! After having had some pretty unpleasant experiences in car shopping, Terry and the team at Dorschel were truly a breath of fresh air. There was no pr After having had some pretty unpleasant experiences in car shopping, Terry and the team at Dorschel were truly a breath of fresh air. There was no pressure and I truly felt that they had my best interest in mind. I would gladly give my business to them and recommend them to anyone who is looking to be educated about options, instead of strong armed into a deal that doesn't make sense. Thank you for renewing my faith in the car dealership industry! More
The best I was looking to get out of a 2013 Altima lease and Dorshel was extremely helpful.My sales guy,Bill Treadway walked me through all my options and made I was looking to get out of a 2013 Altima lease and Dorshel was extremely helpful.My sales guy,Bill Treadway walked me through all my options and made it very easy to make a decision.This is my first with Dorshel but will definately not be my last.I love my new 2015 Altima sv and couldn't be happier. More
Great Experience at Dorschel Nissan We just bought a car at Dorschel Nissan and had a great experience. I love our new car, and our salesperson was extremely knowledgeable, helpful, and We just bought a car at Dorschel Nissan and had a great experience. I love our new car, and our salesperson was extremely knowledgeable, helpful, and friendly. More
Ease of lease My lease was coming to an end and someone from Dorschels called me to tell me about an attractive Nissan campaign that might work well for me. I was My lease was coming to an end and someone from Dorschels called me to tell me about an attractive Nissan campaign that might work well for me. I was informed of all my options and there was no pressure (that I felt). I ended up getting a new lease the same day and picked up the vehicle 2 days later. It was just the easiest transaction. The sales person was interested in helping me, was thorough and did a great job. This was the most comfortable time I ever experienced at a car dealer. I recommend Dirschels and Ed Wacienga-the sales rep. More
Buying experience We are very happy with our recent experience at Dorschel. Natalya was excellent and the deal was good. This experience was far better than our previou We are very happy with our recent experience at Dorschel. Natalya was excellent and the deal was good. This experience was far better than our previous Lease Deal with Dorschel where we had several problems. I will and have recommended you to others. More