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Bob Johnson Buick GMC South

Henrietta, NY

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405 Reviews
It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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4700 W Henrietta Rd

Henrietta, NY

14467

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Showing 405 reviews

August 21, 2018

Successful experience From my initial phone call to driving away in a 2018 Buick Encore, I was treated with friendliness and respect. I would definitely recommend this dea More

by linda
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hawn
Aug 21, 2018 -

Bob Johnson Buick GMC South responded

Thank you Linda for your business & wonderful comments. Tom and the entire sales team love reading these. They'll be very happy & appreciative. Thank you for the 5 star recognition and enjoy the new Encore. Mark Pennella VP Patrick Buick GMC

August 20, 2018

Awesome job Tom was great, how was professional and polite. The sales process was quick and easy. The vehicle is awesome so far. Looking forward to the winter. More

by Dvblight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hawn
Aug 21, 2018 -

Bob Johnson Buick GMC South responded

Awesome to hear! Thank you for your business & wonderful comments about Tom and your experience. I'll pass this onto to the entire sales team. They'll truly appreciate it. Enjoy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

August 18, 2018

Amazing! Bob was tremendous! Things kept changing and he just rolled with the punches and made this a flawless purchase when we finally walked in the door as w More

by Amdarrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Chudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & wonderful comment about Bob. Enjoy the new ride and thank you for the 5 star recognition. It's truly appreciated. Mark Pennella VP Patrick Buick GMC

August 16, 2018

Accident Repairs Got into a minor fender bender and had SUV towed into Patrick's body shop. They gave me a written estimate and contacted my insurance company about th More

by JQuadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Spak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2018 -

Bob Johnson Buick GMC South responded

Thank you Jim for your continued business over the years & wonderful comments! It's truly appreciated. Mark & Emily will love this as well. Keep enjoying the Terrain and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

August 13, 2018

This is the gold standard for car buying! From the moment I walked in the dealership until the moment I drove off in my brand new car, I received nothing less than the highest level of service More

by Sd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Chudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pultorak
Aug 13, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your wonderful comments about your experience buying a car from us. It's exactly what we train so it's great to see that you noticed. I'll pass this onto the entire sales team and everyone you tagged. Enjoy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

August 11, 2018

Loving our new Buick Our sales rep made sure he went over everything with us. He is very educated on his cars. We told them what we wanted and they listened and found us More

by shemark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2018 -

Bob Johnson Buick GMC South responded

Awesome to hear! Thank you for your business & wonderful comments about Bob & the Dealership. I'll pass this onto everyone in the sales department. They'll love it as well. Enjoy the new ride and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

August 10, 2018

Bob Gordon was a pleasure to work with Bob was a pleasure to work with. What a wonderful place to buy a car and the service department is wonderful. I will recommend Patrick Buick More

by Kerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & kind comments about Bob and the Dealership. It's much appreciated. Enjoy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

August 10, 2018

Dennis was Awesome! Me and my dad came to Patrick's with the intent to browse. But with the help of Dennis I was able to find a car I absolutely love for a great price an More

by Mateo4398
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2018 -

Bob Johnson Buick GMC South responded

Perfect! Thank you for your business & wonderful comments about Dennis. He will truly appreciate it as well. Enjoy the new ride and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

August 09, 2018

oil change, nys inspection, brakes & rotors changed. Mario, your the best. i always bring my car to Mario. why because he's very polite, knowledgeable, very professional, always has a smile when he great More

by candy babcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Maimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2018 -

Bob Johnson Buick GMC South responded

Wow! Thank you so much for your wonderful comments about Mario and our service center team. Everyone will truly appreciate it. Mark Pennella VP Patrick Buick GMC

August 02, 2018

Incredible experience This was a incredible experience Bob Gordon was patient with me taking so long to pay for the car really appreciated that and going over ever feature More

by Jhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2018 -

Bob Johnson Buick GMC South responded

That's really great to hear! Enjoy the new ride and I'll pass this onto Bob as well. He'll truly appreciate it. Mark Pennella VP Patrick Buick GMC

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