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Bob Johnson Buick GMC South
Henrietta, NY
405 Reviews
It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 405 reviews
November 03, 2010
Excellant service department. Mechanical service unbeatable. Friendly, courteous, sales representives. I usually wait for my vehicle during service and they keep me informed of the progress of my se unbeatable. Friendly, courteous, sales representives. I usually wait for my vehicle during service and they keep me informed of the progress of my service quite often. If there is going to be a long delay their courtesy vehicle will drop me off home and pick me back up when vehicle is ready. I would highly recomend them for sales, repairs and even body shop to all my friends. More
by JQuadd
Employees Worked With
Jeff Palm, Jeff Palm
Helpful November 02, 2010
I recently purchased a new GMC Acadia from Patrick Buick GMC and was very satisfied with the experience. They gave us more than we we're hoping for on our trade and kept our new payments right within our GMC and was very satisfied with the experience. They gave us more than we we're hoping for on our trade and kept our new payments right within our budget. They took the time to go over every feature on the vehicle. They made the transition from the sales desk to the business office as smooth as possible. It was a great feeling knowing the GMC manager, Tony Coleman was actually involved in the transaction. This is our 5th purchase from Patrick. My experience with their service department has always been very positive. I couldn't be happier with their work and fair prices. Thank you Patrick! More
by kittyh
November 02, 2010
Patrick makes everything very easy for the customer - from sales to service. Patrick actually cares about it's customers unlike some other dealers. Patrick was the best dealer that I have dealt with an from sales to service. Patrick actually cares about it's customers unlike some other dealers. Patrick was the best dealer that I have dealt with and there have been many. Unfortunately we have moved to Florida and will have to find a new dealership. More
by hchiava1
October 18, 2010
The best dealer for service, sales, customer satisfaction and value for your money. Wouldn't deal anywhere else. Al Mottshaw and his staff are very knowledgeable about all makes models whether it be new or u and value for your money. Wouldn't deal anywhere else. Al Mottshaw and his staff are very knowledgeable about all makes models whether it be new or used vehicles. Service department and body shop strive to make the customer number one and their work is above thr rest. More
by knightwing
Employees Worked With
Al Mottshaw
October 21, 2009
I bought a new 2009 Pontiac Vibe and 10 minutes after I left the lot the check engine light came on. I took it back immediatly and it took seventeen days to fix the oxygen sensors. Tony Coleman (sales mgr. left the lot the check engine light came on. I took it back immediatly and it took seventeen days to fix the oxygen sensors. Tony Coleman (sales mgr.) was rude and laughed at me when I asked him for help. He refused to let me talk to the genral mgr or the owner of the dealership. I tried calling Al Mottshaw (genreral sales mgr.) but he cut me off and wouldn't even talk to me and transfered me back to Tony Coleman. No one would help me or ever call me back. Eventually I was promised a GM buyback from John Tarplee (service manager), but they recinded that offer. They also had offered me a 100K warranty and recinded that as well. Don't buy a car from them. There were too many lies and too little customer service. I had bought cars there before, but now I will never go back. DO NOT GO TO PATRICK PONTIAC JEEP GMC BUICK. THEY WILL TAKE YOUR MONEY AND KICK YOU TO THE CURB! More
by pinzeneedlz
Employees Worked With
tony coleman
