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Bob Johnson Buick GMC South

Henrietta, NY

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405 Reviews
It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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4700 W Henrietta Rd

Henrietta, NY

14467

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Showing 405 reviews

August 01, 2018

Just excellant ! I worked with Micheal Pultorak, along with the assistance of my daughter and son-in-law----since I was a first time car buyer, being on my own. Micha More

by happy customer 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pultorak
Aug 04, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much Carol for your wonderful comments & business. It's truly a pleasure helping you find the vehicle you wanted. I'll pass this onto Mike and the entire sales team. They'll love reading this. Thanks again and enjoy the Encore! Mark Pennella VP Patrick Buick GMC

July 24, 2018

Denali I purchased a pickup truck from Patrick last month. I worked with Christopher & Tony. They were great work with. Great final selling price! We shopped More

by Denali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Chudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Crough
Jul 24, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & wonderful comments. I'm very please you noticed. I'll forward this onto Chris, Tony, Dave & Kasey! They'll truly appreciate it as well. Enjoy the new Sierra and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

July 15, 2018

Thank you Love my new Terrain! This is my third Terrain. It is my first Terrain Denali. I love all of the options that are included. Tom Hawn was great to work More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hawn
Jul 16, 2018 -

Bob Johnson Buick GMC South responded

Awesome to hear! I love the Denali version as well. Thank you for your wonderful comment about Tom too. I'll pass this onto him and the entire team. They love reading these. Thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

July 11, 2018

Dennis is the man! Dennis took time out of his day to work extremely hard on my new 2013 GMC Terrain. He even filled the gas tank for me which is unheard of for a used c More

by Kevo33ny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Bob Johnson Buick GMC South responded

I absolutely love your comments! Thank you for your business and enjoy the Terrain. I'll pass this onto Dennis and the entire sales team. They love reading these and seeing happy clients. They'll truly appreciate the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

July 11, 2018

Made me a believer! I recently went to Patrick's used car lot with my son to size up a newer truck, literally to see what I could fit in it. The stresses of constant fru More

by Jonathan G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Bob Johnson Buick GMC South responded

Wow!! Thank you so much for the time you invested in your assessment of your purchase experience! Dennis and the entire sales team will be absolutely thrilled. Enjoy the new ride and thank you for your business along with the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

June 28, 2018

Easy- painless Entire staff made it simple-Bob is a pro- He took care of the details quickly and pain free. Overall, this buying experience was incredibly easy! More

by Brust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & very kind comments. I'm very pleased that Bob took great care of you. I'll pass this onto him and the entire team. They'll truly appreciate it. Enjoy the new truck and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

June 27, 2018

Making the customer happy is their #1 goal I have purchased two GMC vehicles from Patrick. Our salesman Mark Houser worked hard to locate just the right yukon that we wanted. The service depart More

by Harley 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tarplee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Maimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eaton
Jun 28, 2018 -

Bob Johnson Buick GMC South responded

Wow! Thank you so much for your continued business with us & incredible comments. I'll pass this onto all the employees you mentioned. They'll love it as well. It's exactly what we train so I'm very pleased that you noticed. Thank you for the 5 star recognition and enjoy the Yukon! Mark Pennella VP Patrick Buick GMC

June 25, 2018

Easy process Came in few weeks ago got the truck I wanted and you guys beat Doans & Visions price. Christopher was easy to deal with. I'd recommend this salesman a More

by Trucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Crough
Jun 25, 2018 -

Bob Johnson Buick GMC South responded

Thank you for your business & great comment. Given the opportunity, we can beat any price at any time. I'm very pleased we were able to show you that. Enjoy the new Sierra and thanks again. I'll pass this onto Chris and the entire sales team. They'll appreciate the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

June 23, 2018

Awesome dealership Great service members always helpful and fix your car or truck the First time. Also a big Thank You to Mario Majmone for being a great service writer. More

by TOM D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dahlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Maimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & wonderful comments! Mario, Gary and Jeff will truly appreciate it. I'll pass this onto to the entire team. They love reading these. Thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

June 23, 2018

service I went in for my state inspection, doll up of car & to get information about other work I'm considering. Everything went well. They inspected & chec More

by mary33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Maimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Bob Johnson Buick GMC South responded

Awesome to hear! Thank you for your business & wonderful comments. Mario and the entire service & detail centers will appreciate it as well. Thank you for the 5 star recognition too. Mark Pennella VP Patrick Buick GMC

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