Bob Johnson Buick GMC South - Service Center

We have dealt with Patrick for many years and can't begin to tell you the pleasure we have dealing with this group of people... to tell you the pleasure we have dealing with this group of people... More

My experience at Patrick Service Department has always been a great experience. First of all being a woman, its tough going into dealerships and being treated seriously and with dignity. Mario has alway been a great experience. First of all being a woman, its tough going into dealerships and being treated seriously and with dignity. Mario has always listened to my concerns, understood and executed repairs quickly. The results are satisfying. No returns for the same problem. Courtesy is a big factor and going the extra mile for the client seems to be the mission of Patrick and of Mario Maimone. Service on my car is always scheduled to my convenience and the car is always ready as promised in good working order and a car wash to boot! I recommend Patrick Service all the time. More

My sons and I purchased our cars at Patrick, and anytime I bring my vehicle or my sons bring there vehicles to Patrick, we always get exceptional service with a smile. Even when things are hectic, your serv I bring my vehicle or my sons bring there vehicles to Patrick, we always get exceptional service with a smile. Even when things are hectic, your service people are very friendly and respectful. They know what good customer service is! We always get a call informing us of the problem before any work is done, the cost (if not under warantee),and approximately how long it will take. This helps so much to plan my schedule. I can't say enough about the great people who work at Patrick and the service they give! I recommend all my friends and family ( several who are now customers ) and I will continue to be a happy customer for many years to come. Sincerely, Donna Stornelli :) More

I am giving this review because of the excellent service that I received during my last visit for service and have rated the service accordingly. Thanks to Jeff Dahlin my upcoming trip to Florida will be mo that I received during my last visit for service and have rated the service accordingly. Thanks to Jeff Dahlin my upcoming trip to Florida will be most enjoyable. More

The service was very professional and quick. They kept in contact with me and made sure the job was done right. The work done is very good quality and you cant even tell the truck was repaired. Its like new. contact with me and made sure the job was done right. The work done is very good quality and you cant even tell the truck was repaired. Its like new. Highly recommend this repair shop. More

Thanks for the good service with Mario. He has always given us GREAT service. This is the reason we keep coming back. Everyone is so friendly at this dealership. I just wish you had cars like the Ponti given us GREAT service. This is the reason we keep coming back. Everyone is so friendly at this dealership. I just wish you had cars like the Pontiac Sunfire that I purchased from you 9 years ago. The price was great and the car is still running great. You lost a good car when Pontiac went out. The cars you have now are too expensive for me. Some day when I will need to purchase a new car, I will have to look for a new dealer that has cheaper cars. I will miss this dealership and Mario when that happens. More

Patrick's employees are extremely focused on 'true customer satisfaction'. I have been with them for 8 years and always recommend everyone to them. Thank you. customer satisfaction'. I have been with them for 8 years and always recommend everyone to them. Thank you. More

My wife and I have been Patrick customers since 1986 -- over 25 years. Lots of dealers can give you a good price on a car, but what REALLY matters is the after-sale service. At Patrick, Service Manager over 25 years. Lots of dealers can give you a good price on a car, but what REALLY matters is the after-sale service. At Patrick, Service Manager Jerry Kehoe sets a friendly, honest, dependable tone for his department. He's unquestionably the best service rep we've ever known, bar none; and his service crew is excellent, always willing to explain the problem and offer options. We've never felt overcharged or stuck with inferior work by the Service Department. When muffler and tire shops (invariably!) claim we need hundreds of dollars of work, we always check with Patrick first -- it's rare that any work is needed; and, except for muffler/exhaust and tires, we naturally have Patrick do whatever repairs actually are needed. Thanks to such excellent service, we've continued to buy our cars and have them serviced at Patrick, referring our friends and family there. More

Running boards on my GMC Denali would somtimes click really loud when standing on and when closing. Previou attempts to repair seemed to last only a little while. Dave suggested that they change the bra really loud when standing on and when closing. Previou attempts to repair seemed to last only a little while. Dave suggested that they change the brackets holding the running board assembly. Parts were ordered and an appointment was made at my convienience. The repairs went quickly and appear to be working just fine. Dave also had good news saying that the repairs were going to be covered under the extended warrenty that I purched when buying the vehicle. More

I have been a customer of Patricks since 1990. I have bought two Vans from them in that time. The second VAN (2000 GMC SAFARI) is up to 173,000 miles now. The first van lasted 10 years and had 130,000 bought two Vans from them in that time. The second VAN (2000 GMC SAFARI) is up to 173,000 miles now. The first van lasted 10 years and had 130,000 miles on it when it was involved in an accident. I have had every regular service done at Patrick and all of them have been satisfactory. When something major breaks they have been very up front with estimates, and a couple of times even putting me in a rental car. I think that the only negative is that while they do good work, its expensive at least for major things. 3750, 7500, 15000, 30000, 60000, and 90000 mile services are reasonable cost and done in a day. More