Bob Johnson Buick GMC South - Service Center

The last service visit I had was for an oil change and a rubbing sound that was very annoying.The service writer,steve noted the issue for the tech.they also check the liftgate as I thought it was locking t rubbing sound that was very annoying.The service writer,steve noted the issue for the tech.they also check the liftgate as I thought it was locking too hard.They informed me that the liftgate was operating properly. they also took care of the rubbing sound as a clip was broken and was rubbing to make the noise.when I arrived I was immediately greeted by steve and had the order written.As always he (and everyone else)was polite, friendly and courteous.I enjoy taking my car to Patrick because of the great service and speaking with the employees. More

We've purchased 7 vehicles from Patrick. The customer service after the sale is what keeps us coming back. This recent service visit on my new GMC Acadia is a perfect example of the Patrick's amazing Ser service after the sale is what keeps us coming back. This recent service visit on my new GMC Acadia is a perfect example of the Patrick's amazing Service Department. Steve Gordon went above and beyond to ensure the vehicle was serviced as quickly as possible and I was completely satisfied. A special thank you to Steve!! More

One of the heat shields was loose....rattling and banging - I called, Jeff told me to bring it in the next morning and they would get me in and out.....and they did:) I bought my Vibe from Patrick in 2004 - I called, Jeff told me to bring it in the next morning and they would get me in and out.....and they did:) I bought my Vibe from Patrick in 2004 (new) I have always brought my car to Patrick for service, preventive service, and NYS inspections with the exception of a few oil changes Patrick Service is the only place that has done work on my car. They have always been honest with me on what they did and I never ever had to question their ethics as the Service Advisors and the Technical Mechanics are the 'Best'. Thank you Patrick Service Dept. More

I own an 2007 Sierra and it has always a pleasure to schedule service with this group. Everyone is very friendly, helpful, knowledgeable, and they always try to help me find the most affordable way to schedule service with this group. Everyone is very friendly, helpful, knowledgeable, and they always try to help me find the most affordable way to achieve my service needs. Prices are competitive. More

Mario has always been helpful and complete. Whenever there was a problem he presented what needed to be done in an honest and friendly way. Whenever I have a problem with either of my 2 cars I will o there was a problem he presented what needed to be done in an honest and friendly way. Whenever I have a problem with either of my 2 cars I will ownly deal with him. I'm 74 years old and had many new cars and he has been the best person I have ever dealt with for service. My daughter and son-in-law also ownly deal with him for their Enclave and Arcadia. More

A plus dealership, Jeff and Mario are very professional and really care for their customers. I have purchased my vehicles from bob Johnson in the past. Since I bought 2 vehicles at Patrick I thought I woul and really care for their customers. I have purchased my vehicles from bob Johnson in the past. Since I bought 2 vehicles at Patrick I thought I would have bob Johnson service them since they are closer to my house, what a mistake, cannot compare service. Will never go to them again. Thanks Jeff and Mario a plus to both. More

Mario does a fantastic job! He is always cheerful and helpfull. I would recommand this dealership for service for your car. They do a great job! helpfull. I would recommand this dealership for service for your car. They do a great job! More

The Customer Service is great with ver nice people! Mario was very pro-active with getting pricing. He is always friendly and caring. Mario always calls me when my car is ready. Jody J Mario was very pro-active with getting pricing. He is always friendly and caring. Mario always calls me when my car is ready. Jody J More

The service advisor Mario Maimone) was keenly interested in my car and any issues associates with it. In addition, he was very personal and we had a great discussion about the automobile business today as w in my car and any issues associates with it. In addition, he was very personal and we had a great discussion about the automobile business today as well as reflecting on yesteryear. He possesses wonderful personal interaction skillsas well as a keen knowledge of the Buick product. I would highly recommend him and believe him to be a great advertisement for the dealership. Sincerely, Hugh E. Crowley 585.678.4194 More

I am always very pleased with the staff of the Service Department at Patrick. They are efficient, friendly and knowledgeable. We own three vehicles and have them all serviced at Patrick, even though one Department at Patrick. They are efficient, friendly and knowledgeable. We own three vehicles and have them all serviced at Patrick, even though one is a GMC and two are Chevys. I, a female, am always the person who waits for the vehicles or drops them off and takes the shuttle, and I never feel that I am treated differently since I am a woman. This is very important to me and was different at another service place. I highly recommend Patrick's service and sales. More