Bob Johnson Chevrolet, Buick, GMC Truck

great service writer Kevin explained in detail what goes into a tune up on my car and answered all add'l question on items that I was not sure about. Thank You Kevin explained in detail what goes into a tune up on my car and answered all add'l question on items that I was not sure about. Thank You More

Best Car Shopping Experience - Thank you Carissa! From the moment I walked into Bob Johnson's in LeRoy everything went smoothly. I was greeted by Carrissa Novitske, who was professional yet, open and From the moment I walked into Bob Johnson's in LeRoy everything went smoothly. I was greeted by Carrissa Novitske, who was professional yet, open and warm. This immediately put me at ease. I explained what I was looking for, my situation and budget. Found the perfect car for me, and had a signed deal by time I left. However, the excellent customer service didn't stop there. The day I picked up my car and we were signing the papers, she realized that Finance had missed adding my $277 rewards dollars. Immediately, sent the contract back and had it re-done and my payment went down! The next day I was having problems with the blue tooth connection. Again Carrissa was there for me, took my call explained what I needed to do. I can't say enough about the excellent sales person Carrissa is! I highly recommend her to anyone looking to purchase a car. More

Purchasing a new GMC Terrain Carrissa was very helpful in finding me the car I wanted. She was very knowledgeable and friendly and got me the car I’ve always wanted for a price I Carrissa was very helpful in finding me the car I wanted. She was very knowledgeable and friendly and got me the car I’ve always wanted for a price I could afford. Any questions I had, she was just a phone call or text away. She made the process much less stressful! More

As always very satisfied Service at dealership is always been topnotch. The convenience of making an appointment is one of the things I like. Always have been treated very g Service at dealership is always been topnotch. The convenience of making an appointment is one of the things I like. Always have been treated very good. The employees are always very helpful and very friendly. More

Didn't get my online credit or the 2nd key I completed the online form and was to get $100.00 credit that I wanted to purchase a truck bed cover. I did not have that on the vehicle when I picke I completed the online form and was to get $100.00 credit that I wanted to purchase a truck bed cover. I did not have that on the vehicle when I picked it up so I asked about the credit that day and heard nothing. I asked again and was told not sure it can be used after deluvery. I have my text messages. I was told i had abother key and it has yet to be delivered. I even offered to go puck it up so I could have it. Heard nothing. More

Maintenance agreement Took care of problem in a very professional and caring way. Can’t say enough about the whole situation. They are always so helpful and nice whenever Took care of problem in a very professional and caring way. Can’t say enough about the whole situation. They are always so helpful and nice whenever I stop in with the smallest problem. This one turned out to be a major one. More

A great experiance My experiance with Bob Johnson especially(Jim Macaluso) was great I'll always by my car from him. His attention to detail was spot on. My experiance with Bob Johnson especially(Jim Macaluso) was great I'll always by my car from him. His attention to detail was spot on. More

Very nice dealership. Made an easy exchange for lease turn in and selection of new car lease. Very professional and great dealership for Chevrolet vehicles. Will certainly Made an easy exchange for lease turn in and selection of new car lease. Very professional and great dealership for Chevrolet vehicles. Will certainly return. More

New car 1st service Great service. Service hours are a big plus. Always polite. Estimated my wait time, kept m informed. Second car from bob Johnson. Very polite staff. W Great service. Service hours are a big plus. Always polite. Estimated my wait time, kept m informed. Second car from bob Johnson. Very polite staff. Would buy from them again. More

Service person was excellant to work with Service person explained in detail every thing that needed to be done and the cost. The repair was done in a timely manner. I was very satisfied. Service person explained in detail every thing that needed to be done and the cost. The repair was done in a timely manner. I was very satisfied. More