
Bob Johnson Chevrolet West
Spencerport, NY

Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:30 PM
Tuesday 7:00 AM - 11:30 PM
Wednesday 7:00 AM - 11:30 PM
Thursday 7:00 AM - 11:30 PM
Friday 7:00 AM - 11:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 11:30 PM
Tuesday 7:00 AM - 11:30 PM
Wednesday 7:00 AM - 11:30 PM
Thursday 7:00 AM - 11:30 PM
Friday 7:00 AM - 11:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 163 reviews
Helped me get out of a bad truck They helped me get out of a bad lease and into a nice Silverado at a reasonable payment. They were very educated on the vehicles as well as helped me They helped me get out of a bad lease and into a nice Silverado at a reasonable payment. They were very educated on the vehicles as well as helped me setup my phone in the truck More
Easy to deal with very personable Very personable, easy to deal with, had my car ready and went over everything in and outside of the car. Dealership clean and had cars that could be t Very personable, easy to deal with, had my car ready and went over everything in and outside of the car. Dealership clean and had cars that could be test driven. Many dealerships did not let me test drive More
This is how you earn brand loyality! From sales to service, this is a first class operation. Everything they do is customer oriented, with the goal to leave you satisfied with your choice From sales to service, this is a first class operation. Everything they do is customer oriented, with the goal to leave you satisfied with your choice of vehicle, sales rep, and service writers. The girls you deal with in the office are the best, setting up appointments are easy, you get text or e-mail reminders. All this lets you end up knowing you picked the right dealership. More
Great experience! Had to get a car quickly and Adam made it happen in a few days and it was Christmas! Love the vehicle and am very satisfied with entire experience! Had to get a car quickly and Adam made it happen in a few days and it was Christmas! Love the vehicle and am very satisfied with entire experience! More
Satellite Radio Issue I called to schedule an appointment to have my satellite radio looked at at 4pm. They said bring it in at 6:15pm. I was out at 7pm. Just awesome... I called to schedule an appointment to have my satellite radio looked at at 4pm. They said bring it in at 6:15pm. I was out at 7pm. Just awesome... More
Somewhat disappointed I didn't like that I may be losing my complementary oil changes because the dealership has changed name. I still have two more complimentary rotation I didn't like that I may be losing my complementary oil changes because the dealership has changed name. I still have two more complimentary rotation and oil changes but was told that they may not honor them. More
New Truck purchase Both my wife and I enjoyed working with Sam on the purchase of our new truck. Mike was more than "gracious" with our final purchase price. Thanks to b Both my wife and I enjoyed working with Sam on the purchase of our new truck. Mike was more than "gracious" with our final purchase price. Thanks to both of them for their help in this endeavor ! More
Awful people didn’t know what they were doing I waited 45 min to get my truck back Poor attitude Paperwork wasn’t done i called at 11 am yesterday afte people didn’t know what they were doing I waited 45 min to get my truck back Poor attitude Paperwork wasn’t done i called at 11 am yesterday after waiting a week to get my truck back, after being on hold with 4 different people they said I could come get it before midnight. I came down around 5 and there was one person working. The lady I spoke to was clearly overwhelmed and un professional. She didn’t know how to put the loaner car back in the system and couldn’t find my paperwork... I had to wake 45 min to get my truck back, no paperwork, and they were rushing me out the door after they found my keys. Everything about my visit was completely un acceptable and Iv never had such a bad expierence at this service center. More
Excellent Service & Knowledge Dan was great to work with and he made the car buying experience easy from beginning to end. I would recoomend Websmart to anyone looking to buy. Dan was great to work with and he made the car buying experience easy from beginning to end. I would recoomend Websmart to anyone looking to buy. More
Excellent customer service and technical knowledge Very friendly, courtious,and professional service. Cindy Ladd treats everyone's car as if it was her own. Steve Elliot is an excellent mechanic.I alwa Very friendly, courtious,and professional service. Cindy Ladd treats everyone's car as if it was her own. Steve Elliot is an excellent mechanic.I always enjoy my experience there, and would highly recommend them to anyone! More