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Bob Johnson Chevrolet West - Service Center

Spencerport, NY

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80 Reviews

80 Reviews of Bob Johnson Chevrolet West - Service Center

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December 17, 2018

Great Cindy the service writer was VERY Helpful. Will deal only with her for service. You need to give Cindy a RAISE for how she is with customers. I have d More

by skisin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy, Larry
December 13, 2018

Oil change My service writer was Cindy who greeted me with a smile. Cindy processed all my information and directed me to the waiting room. My car was done about More

by TASENATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
December 07, 2018

The part was fixed I'm still making sure for a week or so to see if everything that was fixed is working properly... If all is working okay I will not be back to the ser More

by mikesherry04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Cindy,Larry
December 07, 2018

Vehicle Service Service from start to finish was prompt and professional. Excellent service department. will keep coming back in the future for all my vehicle's serv More

by WALDO471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cooper, Michelle Wright
December 07, 2018

Vehicle Service I am extremely pleased with the service I received for my truck. Not only were they efficient with the work that needed to be done, but they did it in More

by medinaroc07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill S. (Mechanic), Sam Green
Dec 10, 2018 -

Bob Johnson Chevrolet West responded

Thank you so much for your kind words. We do our best to provide quick and easy service, so it's nice to hear we did just that!

December 05, 2018

Working on my Ford F-150 Great service. Took them over a week to finish the job but Cindy called me to let me know what was going on. The job was well handled. More

by BJRM1159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy (I don't know her last name).
December 04, 2018

Great Service I showed up without an appointment for an oil change. I was out of there just short of an hour. By the way it was a Monday with a large number of cars More

by DEANSWIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the name.
November 27, 2018

Terrible I will never purchase from this dealership again. Customer service went downhill since it switched companies. I used to be treated like royalty as a c More

by KRISTYCAMIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
Dec 04, 2018 -

Bob Johnson Chevrolet West responded

Hello! I am sorry to hear that you feel this way as that is not the norm. Please feel free to call in and share your feedback with our service manager so we can make things right. Thank you!

November 20, 2018

They go to the extreme to help their customers! The people in the service department always exceed my expectations, they truly have my best interest in mind, and go out of their way to make sure I a More

by ambirchler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris C. Is a mechanic, and Kevin Berg
November 19, 2018

Excellent I made appointment to get an oil change 715 pm I checked in at 701 pm i was checking out at 740 pm Cindy was so nice and professional. I wasn't happy More

by MMCKNIGHTJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
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