Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Bob Johnson Chevrolet West - Service Center
Spencerport, NY
80 Reviews
80 Reviews of Bob Johnson Chevrolet West - Service Center
Sort by
December 17, 2018
Great Cindy the service writer was VERY Helpful. Will deal only with her for service. You need to give Cindy a RAISE for how she is with customers. I have d Cindy the service writer was VERY Helpful. Will deal only with her for service. You need to give Cindy a RAISE for how she is with customers. I have deal with Cindy in the past. More
by skisin
Verified CustomerEmployees Worked With
Cindy, Larry
December 13, 2018
Oil change My service writer was Cindy who greeted me with a smile. Cindy processed all my information and directed me to the waiting room. My car was done about My service writer was Cindy who greeted me with a smile. Cindy processed all my information and directed me to the waiting room. My car was done about 25 minutes later. Fast and professional. More
by TASENATO
Employees Worked With
Cindy
December 07, 2018
The part was fixed I'm still making sure for a week or so to see if everything that was fixed is working properly... If all is working okay I will not be back to the ser I'm still making sure for a week or so to see if everything that was fixed is working properly... If all is working okay I will not be back to the service department until more is needed. More
by mikesherry04
Employees Worked With
Heather, Cindy,Larry
December 07, 2018
Vehicle Service Service from start to finish was prompt and professional. Excellent service department. will keep coming back in the future for all my vehicle's serv Service from start to finish was prompt and professional. Excellent service department. will keep coming back in the future for all my vehicle's service needs. More
by WALDO471
Employees Worked With
Larry Cooper, Michelle Wright
December 07, 2018
Vehicle Service I am extremely pleased with the service I received for my truck. Not only were they efficient with the work that needed to be done, but they did it in I am extremely pleased with the service I received for my truck. Not only were they efficient with the work that needed to be done, but they did it in a timely manner. Everyone I dealt with were extremely nice, very welcoming. More
by medinaroc07
Employees Worked With
Bill S. (Mechanic), Sam Green
December 05, 2018
Working on my Ford F-150 Great service. Took them over a week to finish the job but Cindy called me to let me know what was going on. The job was well handled. Great service. Took them over a week to finish the job but Cindy called me to let me know what was going on. The job was well handled. More
by BJRM1159
Employees Worked With
Cindy (I don't know her last name).
December 04, 2018
Great Service I showed up without an appointment for an oil change. I was out of there just short of an hour. By the way it was a Monday with a large number of cars I showed up without an appointment for an oil change. I was out of there just short of an hour. By the way it was a Monday with a large number of cars there. More
by DEANSWIM
Employees Worked With
Do not know the name.
November 27, 2018
Terrible I will never purchase from this dealership again. Customer service went downhill since it switched companies. I used to be treated like royalty as a c I will never purchase from this dealership again. Customer service went downhill since it switched companies. I used to be treated like royalty as a customer. Now i was treated with arrogance and misguided and misdiagnosed vehicle that is now undriveable. I have to go elsewhere for my service and looking for a different dealership to do business with. More
by KRISTYCAMIDGE
Employees Worked With
none
November 20, 2018
They go to the extreme to help their customers! The people in the service department always exceed my expectations, they truly have my best interest in mind, and go out of their way to make sure I a The people in the service department always exceed my expectations, they truly have my best interest in mind, and go out of their way to make sure I am happy with my service, it's a very comfortable place to be, it almost feels like family! More
by ambirchler
Employees Worked With
Chris C. Is a mechanic, and Kevin Berg
November 19, 2018
Excellent I made appointment to get an oil change 715 pm I checked in at 701 pm i was checking out at 740 pm Cindy was so nice and professional. I wasn't happy I made appointment to get an oil change 715 pm I checked in at 701 pm i was checking out at 740 pm Cindy was so nice and professional. I wasn't happy about the merger but there sale and service department stayed the same and I happy they did More
by MMCKNIGHTJR
Employees Worked With
Cindy
