Bob Johnson Chevrolet West - Service Center
Spencerport, NY

80 Reviews of Bob Johnson Chevrolet West - Service Center
Great Cindy the service writer was VERY Helpful. Will deal only with her for service. You need to give Cindy a RAISE for how she is with customers. I have d Cindy the service writer was VERY Helpful. Will deal only with her for service. You need to give Cindy a RAISE for how she is with customers. I have deal with Cindy in the past. More
Oil change My service writer was Cindy who greeted me with a smile. Cindy processed all my information and directed me to the waiting room. My car was done about My service writer was Cindy who greeted me with a smile. Cindy processed all my information and directed me to the waiting room. My car was done about 25 minutes later. Fast and professional. More
The part was fixed I'm still making sure for a week or so to see if everything that was fixed is working properly... If all is working okay I will not be back to the ser I'm still making sure for a week or so to see if everything that was fixed is working properly... If all is working okay I will not be back to the service department until more is needed. More
Vehicle Service Service from start to finish was prompt and professional. Excellent service department. will keep coming back in the future for all my vehicle's serv Service from start to finish was prompt and professional. Excellent service department. will keep coming back in the future for all my vehicle's service needs. More
Vehicle Service I am extremely pleased with the service I received for my truck. Not only were they efficient with the work that needed to be done, but they did it in I am extremely pleased with the service I received for my truck. Not only were they efficient with the work that needed to be done, but they did it in a timely manner. Everyone I dealt with were extremely nice, very welcoming. More
Working on my Ford F-150 Great service. Took them over a week to finish the job but Cindy called me to let me know what was going on. The job was well handled. Great service. Took them over a week to finish the job but Cindy called me to let me know what was going on. The job was well handled. More
Great Service I showed up without an appointment for an oil change. I was out of there just short of an hour. By the way it was a Monday with a large number of cars I showed up without an appointment for an oil change. I was out of there just short of an hour. By the way it was a Monday with a large number of cars there. More
Terrible I will never purchase from this dealership again. Customer service went downhill since it switched companies. I used to be treated like royalty as a c I will never purchase from this dealership again. Customer service went downhill since it switched companies. I used to be treated like royalty as a customer. Now i was treated with arrogance and misguided and misdiagnosed vehicle that is now undriveable. I have to go elsewhere for my service and looking for a different dealership to do business with. More
They go to the extreme to help their customers! The people in the service department always exceed my expectations, they truly have my best interest in mind, and go out of their way to make sure I a The people in the service department always exceed my expectations, they truly have my best interest in mind, and go out of their way to make sure I am happy with my service, it's a very comfortable place to be, it almost feels like family! More
Excellent I made appointment to get an oil change 715 pm I checked in at 701 pm i was checking out at 740 pm Cindy was so nice and professional. I wasn't happy I made appointment to get an oil change 715 pm I checked in at 701 pm i was checking out at 740 pm Cindy was so nice and professional. I wasn't happy about the merger but there sale and service department stayed the same and I happy they did More