
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet

Excellent and fast service! We had a great experience at Bob Johnson. The sales department was crowded but a salesman still greeted us immediately and got us set up with our sale We had a great experience at Bob Johnson. The sales department was crowded but a salesman still greeted us immediately and got us set up with our salesman, John F. We received exceptional service from John. He was accommodating to all of our requests. John is a funny guy, which made the whole experience pleasant. He went out of his way to make sure we were happy. John B. in the finance department was helpful and made the process pain-free. Jamal from the tech team was super helpful in setting up the myChevrolet app and various settings in the car. We drove away very happy!! We highly recommend these guys! More
Bought a new truck Zach and Eric worked tirelessly for 3 weeks to get me into a truck with the payment I asked for. Very friendly fly and hardworking staff is what makes Zach and Eric worked tirelessly for 3 weeks to get me into a truck with the payment I asked for. Very friendly fly and hardworking staff is what makes this dealer the best around. More
Equinox Everything was done quickly and easily I did not have to sit at the dealership for hours. Everyone made it super easy and fast. Sean was very prompt w Everything was done quickly and easily I did not have to sit at the dealership for hours. Everyone made it super easy and fast. Sean was very prompt with communication and easy to work with. More
So Helpful! ~Crystal Coco Sam helped me get my 2018 Traverse with everything I was looking for. I had some issues but he never gave up on getting me a vehicle. Highly recommen Sam helped me get my 2018 Traverse with everything I was looking for. I had some issues but he never gave up on getting me a vehicle. Highly recommend him as a sales person! Personable and overall great guy! More
Awesome Experience Years ago I had an awful experience at BJ & swore I would not go back but my daughter just raved about her recent experience so I took a chance & was Years ago I had an awful experience at BJ & swore I would not go back but my daughter just raved about her recent experience so I took a chance & was just thrilled with John & Hector. More
Not happy Was not told that the car did not come with a spare tire so now I have to spend another 200.00 or 300.00 to get a tire and rim keep getting a call fro Was not told that the car did not come with a spare tire so now I have to spend another 200.00 or 300.00 to get a tire and rim keep getting a call from extended warranty they said I don't have any well I paid for it so I called my sales person left a message and asked her to call me but she did not yes she helped me get my car but her after purchasing help sucks also the paint is worn off one of the door handles I wanted if that was covered with my warranty but again no help it's like she got her commission and that's all she cared about I am sure I will not hear from anybody at Bob Johnson's about this so my loss I will not buy another car from you thanks for your time have a great day More
Fabulous experience with Michael Barty I highly recommend Michael and will let all of my friends and family know where to go for their next vehicle. Thank you for your service. I highly recommend Michael and will let all of my friends and family know where to go for their next vehicle. Thank you for your service. More
Very professional I totally enjoy coming to Bob Johnson's. Its a family experience. Everyone is very kind and knowledgeable. This is my 3rd lease and I wouldn't even th I totally enjoy coming to Bob Johnson's. Its a family experience. Everyone is very kind and knowledgeable. This is my 3rd lease and I wouldn't even think of going anywhere else. A special thanks to Benny he is amazing. More
Excellent service very satisfied Very receptive to my cars issues, i saw team work in response to the actual problem and was Completely Satisfied with the results. I thank you all for Very receptive to my cars issues, i saw team work in response to the actual problem and was Completely Satisfied with the results. I thank you all for your hard work and dedication to customers service. More
Oil change, brakes, wipers Very easy to work with. If I were going to say anything negative it would be that you require me to say more than I felt was necessary. Very easy to Very easy to work with. If I were going to say anything negative it would be that you require me to say more than I felt was necessary. Very easy to work with should suffice. More