
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Great experience Everyone was very helpful and took the time to make sure I understood everything to my satisfaction. I felt as though I was their only customer and w Everyone was very helpful and took the time to make sure I understood everything to my satisfaction. I felt as though I was their only customer and was made to feel very welcome. More
lease car Every one there was a great help in getting me in my 2019 Malibu. Did not like the first malibu and was able to bring back the next day and get the c Every one there was a great help in getting me in my 2019 Malibu. Did not like the first malibu and was able to bring back the next day and get the car I wanted. Thanks a lot to Steve York. More
Great experience! I was leasing a Honda Civic before I came here and bob johnson made the switch so easy and paid off the rest of my lease. They were quick and efficien I was leasing a Honda Civic before I came here and bob johnson made the switch so easy and paid off the rest of my lease. They were quick and efficient and I love my new Chevy trax! More
new lease Mason Hill was great to work with. Along with George Sarkis, Tim Ferris. All aspect of leasing was made easy by these 3 people. Great Job well done Mason Hill was great to work with. Along with George Sarkis, Tim Ferris. All aspect of leasing was made easy by these 3 people. Great Job well done More
The best! Very helpful and very detailed explanations. Darwin helped make sure I was getting what I wanted for the price I could afford and didnt try to upsell Very helpful and very detailed explanations. Darwin helped make sure I was getting what I wanted for the price I could afford and didnt try to upsell me once he knew my price ranges and limits. Tim the tech "nerd" was also really helpful and went through each component in the vehicle and was entertaining with it. He made the tech stuff easy for me to understand. Overall I'm very satisfied because I left there with a lease that was a way better deal than I would have gotten at my previous dealership. More
the Nerds When I purchased my new car, I was referred to the Nerds to help me understand the operation of the car. The original gentleman who helped me did not When I purchased my new car, I was referred to the Nerds to help me understand the operation of the car. The original gentleman who helped me did not do a very through job and I left there with an incomplete understanding and much frustration. When I went back in today, however, it was a totally different story. Tim Ferris took all the time in the world with me, despite its being an extremely busy day. He answered all of my questions in detail and was patient, kind and understanding. He even pointed out things that I didn't know existed! My faith in the Nerds was totally restored. Tim is an exemplary employee and you can be sure that I will be back to see him with any further questions! More
Amazing and best experience Iv ever had Great customer service... great people amazing deal. I never expected to get a vehicle right away. It was my first time at Bob Johnson and I had rea Great customer service... great people amazing deal. I never expected to get a vehicle right away. It was my first time at Bob Johnson and I had really great service. Highly recommend Bob Johnson More
Amazing Absolutely loved my experience at Bob Johnson Greece location! Will definitely be a repeat customer and refer customers here! Tim and Micheal were am Absolutely loved my experience at Bob Johnson Greece location! Will definitely be a repeat customer and refer customers here! Tim and Micheal were amazing! Great More
Dealer excellence Our dealer Steve Levine was considerate and very professional throughout our car leasing experience. Our family was very pleased with Steve and will Our dealer Steve Levine was considerate and very professional throughout our car leasing experience. Our family was very pleased with Steve and will recommend him in the future. Steve is an excellent representative of Bob Johnson Chevrolet More
Good service on car, BUT I brought my car in for a tire patch job and to get new wipers, they got me right in and into the shop. Got a call back a few hours later saying my ca I brought my car in for a tire patch job and to get new wipers, they got me right in and into the shop. Got a call back a few hours later saying my car was ready, but I knew the shop would be closing soon. I called ahead and told them to leave my keys in my car, so I could come get it even though they would be going home for the day. I ended up getting there before they closed, but they had locked my keys in my car. I went inside and asked how they could help me and why they locked the car, and they sent me to the IT desk to contact OnStar. OnStar would not help me, because I cancelled the $35/month car unlock subscription. By this point, everyone from the dealer had gone home and left me in the parking lot trying to figure out how to get into my car. I had to call AAA to break into my brand new car, which was not ideal. Overall, a very bad experience, but I will give two stars because the car service itself was done well. More