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Bob Johnson Chevrolet - Service Center
Rochester, NY
1,050 Reviews
1,050 Reviews of Bob Johnson Chevrolet - Service Center
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March 19, 2018
Had 2 vehicles service day for oil change, rotate and NYS In Worked with Jamalle Cade as he was able to accommodate my request to have both of my vehicles serviced in same day and followed thru on his estimate f Worked with Jamalle Cade as he was able to accommodate my request to have both of my vehicles serviced in same day and followed thru on his estimate for time of completion. He is one of the best service underwriters Bob Johnson has. Keep up the great work Jamalle!! More
by SMATS
Verified CustomerEmployees Worked With
Jamalle Cade
March 18, 2018
oil change It was quick .Free coffee.They got my car in and out in when an hour.I didnt have to come back because my check engine lite came on It was quick .Free coffee.They got my car in and out in when an hour.I didnt have to come back because my check engine lite came on More
by MWS54
Employees Worked With
Paul Palmgreen
March 17, 2018
Upholstery repair Dave towle my salemane was very helpful getting problem solved. Repair was completed satisfactory and i received a free rental car nicholas in servic Dave towle my salemane was very helpful getting problem solved. Repair was completed satisfactory and i received a free rental car nicholas in service was effective in doing the paper work freat job More
by JBRADY2
Employees Worked With
David Towle
March 16, 2018
Outstanding Service! The work was done in a timely manner. Jamalle is incredible. He always remembers my name and makes me feel like family. Great job! Jadwin Hart get The work was done in a timely manner. Jamalle is incredible. He always remembers my name and makes me feel like family. Great job! Jadwin Hart gets kudos as well because he was extremely pleasant and helpful guiding me through the leasing process. You guys rock! Keep up the good work. Thank you. More
by dbrown60
Employees Worked With
Jamalle Cade, Jadwin Hart, Anne Lakis
March 16, 2018
Excellent. Super I own a service/work vehicle. Vehicle was pushed into to service bay before I left dealership. Service performed and repair done with in 4 hours. Than I own a service/work vehicle. Vehicle was pushed into to service bay before I left dealership. Service performed and repair done with in 4 hours. Thank You More
by OBSBLDGSRV
Employees Worked With
Christopher Codd, Dan Helmbold
March 16, 2018
NY State inspection I just wish that it didn't take so long for oil changes and simple things, other than that it is always a pleasure to do business with Bob Johnson's. I just wish that it didn't take so long for oil changes and simple things, other than that it is always a pleasure to do business with Bob Johnson's. Chris , the service manager and his staff are always easy to work with. More
by SILVERSTREAK1US@yahoo.com
Employees Worked With
Christopher Codd, Christopher Sherlock
March 16, 2018
Fantastic fast friendly service I brought my daughters Trax in for wheel sensor I thought turns out that it was not the sensor but a leak in the tire.While they were working on takin I brought my daughters Trax in for wheel sensor I thought turns out that it was not the sensor but a leak in the tire.While they were working on taking out the nail from the tire it damaged the side wall of the tire. So instead of me having to buy a new tire they said it was there fault n/c you guys are the best jim maynard More
by JEMFMS
Employees Worked With
Andrew Bisig, Willie Williams
March 16, 2018
Disappointing I am disappointed to say this was not a good experience for me. I hadn't had my vehicle for more than a week and things were going wrong with it, whic I am disappointed to say this was not a good experience for me. I hadn't had my vehicle for more than a week and things were going wrong with it, which it happens, but the service center was not easy to deal with. They had my vehicle for two days before I found out it needed to go to a Toyota dealer. I had to speak to multiple people to get that answer. They made me come back after having a rental for two days to get a new one because they wanted to keep low mileage on it. Mind you, I told them I live almost two hours away before hand. They wouldn't work with me, so I had to drive two hours there and back to get the other rental. When I went to exchange the rental, the person I was originally working with wasn’t there and the second person I worked with with went home, therefore, I still had no answers on the status of my vehicle. It wasn't until four days later, I got a call from the service center saying my vehicle is still in the shop and they think it will be done in the next day or so. Two days after that call, I got to pick up my vehicle- only to get it back dirty in the inside and out. After everything, they didn’t even have the decency to run my vehicle through the car wash. More
by bricase1
Employees Worked With
Mark Jenkins, Rocco Pellegrino
March 16, 2018
Great experience Everyone in the bob Johnson Chevrolet service department is always extremely helpful and friendly and always gets my car finished in a timely manner. Everyone in the bob Johnson Chevrolet service department is always extremely helpful and friendly and always gets my car finished in a timely manner. I would recommend them to my family and friends. More
by JULIETTE1298
Employees Worked With
Paul Palmgreen, Christopher Sherlock
March 15, 2018
Tire issue There was a problem with my tire and it was taken care of as soon as I brought it it. Even though it was very close to closing time. Thank you There was a problem with my tire and it was taken care of as soon as I brought it it. Even though it was very close to closing time. Thank you More
by Sandy
Employees Worked With
Don't remember service person's name.
