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Bob Johnson Chevrolet - Service Center
Rochester, NY
1,050 Reviews
1,050 Reviews of Bob Johnson Chevrolet - Service Center
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March 15, 2018
waited four hours for oil change and tire rotation two service people called in sick the service person kept me informed they were behind. . steve kerr apoligised and kept me informed and came out to two service people called in sick the service person kept me informed they were behind. . steve kerr apoligised and kept me informed and came out to tell me car was ready. More
by don
Verified CustomerEmployees Worked With
Steve Kerr
March 15, 2018
repair/replace front tire they did a very good job and worked conveniently with my schedule. only problem at Bob Johnson's is that there is no place to park. they did a very good job and worked conveniently with my schedule. only problem at Bob Johnson's is that there is no place to park. More
by parich1a
Employees Worked With
Christopher Sherlock
March 15, 2018
Quick and easy The appointment scheduling was quick and easy. The prices were reasonable, and the work was done in a timely manner. I appreciate the email reminder. The appointment scheduling was quick and easy. The prices were reasonable, and the work was done in a timely manner. I appreciate the email reminder. More
by DMERKEY
Employees Worked With
Christopher Sherlock
March 15, 2018
Oil change It took about an hour and ten minutes even though I had an inspection done. The two free oil changes are a plus. Last car it was 4. I miss not having It took about an hour and ten minutes even though I had an inspection done. The two free oil changes are a plus. Last car it was 4. I miss not having a cd player. More
by TALFORD
Employees Worked With
Steve York
March 15, 2018
Great Customer Service I have an old truck and I appreciate the time that Andrew spends with me to make sure things are taken care of. I love my trailblazer and I am not lo I have an old truck and I appreciate the time that Andrew spends with me to make sure things are taken care of. I love my trailblazer and I am not looking forward to having to look for a new vehicle. Thanks More
by ELLENJANE.WEITZEL
Employees Worked With
Andrew Bisig
March 15, 2018
Fast and efficient. Quality, friendly and efficient service. I always have my Traverse serviced at Bob Johnson, they keep it running like it should. Will be back again. Quality, friendly and efficient service. I always have my Traverse serviced at Bob Johnson, they keep it running like it should. Will be back again. More
by RPOTTER001
Employees Worked With
Andrew Bisig
March 15, 2018
Service I was in for service a couple weeks ago everything was very professional prompt and on time the staff is very helpful !!! Apologize I do not remembe I was in for service a couple weeks ago everything was very professional prompt and on time the staff is very helpful !!! Apologize I do not remember the names in service but they were all good ... More
by WINTONHAIR
Employees Worked With
Adam Crist, Zachary Lavalley, Anthony Suttera
March 14, 2018
The longest oil change in history ! I had to wait 2+ hours for an oil change & tire rotation, which had been previously scheduled with an appointment - Totally unacceptable ! Last time I had to wait 2+ hours for an oil change & tire rotation, which had been previously scheduled with an appointment - Totally unacceptable ! Last time I'll visit B.J. Chevrolet for service of any kind. I'm now wondering if the work was actually performed at all. The Scheduler took the truck immediately, so it's not his fault, as far as I know. I have no idea how you can get so far behind, but I won't be back to find out. You have a problem there and don't seem to be addressing it. More
by dotnbob
Employees Worked With
No idea
March 14, 2018
Fe brought Nissan S for servic I am Fe not Larry . I brought my Nissan Sentra for service there cuz I don’t like your Nissan dealer by Ridge have a very bad experience there with sa I am Fe not Larry . I brought my Nissan Sentra for service there cuz I don’t like your Nissan dealer by Ridge have a very bad experience there with sales dept More
by FLATVAL💕💕
Employees Worked With
Forgot his name but he was gantastic. Your paper shld show his name.
March 14, 2018
Service My experience at Bob Johnson Service was professional and courteous. Nice experience in enjoyable setting. I will return each time I need to have ca My experience at Bob Johnson Service was professional and courteous. Nice experience in enjoyable setting. I will return each time I need to have car inspected and oil chance, hopefully not critical repairs! More
by VIVINETTO1
Employees Worked With
Steve Kerr
