Bob Johnson Chevrolet - Service Center

Fair Service Finished an oil change and courtesy inspection in a reasonable amout of time. However they would not honor a repair on the driver side motor that was Finished an oil change and courtesy inspection in a reasonable amout of time. However they would not honor a repair on the driver side motor that was defective and missed when I bought the car from them. More

Quick and easy! My battery was no good so I called ahead and on a busy saturday Nick was able to get my car in and set me up with a free rental in under a half hour! My battery was no good so I called ahead and on a busy saturday Nick was able to get my car in and set me up with a free rental in under a half hour! More

Customer service is what it is all about in business. The service department is extremely professional and most of customer friendly. They are very personable no ma is what it is all about in business. The service department is extremely professional and most of customer friendly. They are very personable no matter what is wrong with your vehicle More

Excellence As always, the experience was perfect. Before buying this truck at Johnson two years ago, I never knew service at a dealership could be so satisfyi As always, the experience was perfect. Before buying this truck at Johnson two years ago, I never knew service at a dealership could be so satisfying, accommodating, and stress-free. The cost is reasonable, and the peace of mind knowing your vehicle is serviced the way the manufacturer recommends is relieving. The men in service are always respectful and courteous, and Dan was particularly so. I recommend Bob Johnson to everyone More

Great experience as always I took my '11 Equinox in for a checkup on the oil consumption checklist that I started with Dan when I bought the vehicle in the summer of 2017. Dan h I took my '11 Equinox in for a checkup on the oil consumption checklist that I started with Dan when I bought the vehicle in the summer of 2017. Dan had previously educated me on what exactly to look for and what to do in regards to this recall. He gave me a check sheet and his business card, in case I needed anything. He looked at the notes that I had filled out monthly/every oil change and determined that the vehicle did fall under the coverage for the recall. I didn't have to do anything else from there on. He asked me what kind of rental I wanted, since the dealer was covering it, and I got into a nice Silverado for a few days while they handled it. He kept me informed of who was working on it and how much longer it would be, and then called when it was ready. I had also asked them to check to see if there were any software updates or recalls for the transmission, since it was shifting horribly, and he said they'd check. When I picked it up, he let me know that they had indeed performed a programming update for the transmission, and the difference in how it shifts is like night and day. I'm glad the repairs were done quickly and competently, it's like having a new vehicle. Dan and the rest of the folks at Bob Johnson always go out of their way to take care of me, and I haven't been disappointed - ever. They alone are probably a huge reason why I will continue buying GM products from this location, and this location only. Jessica is a great asset to the dealership as well. She makes customers feel welcome and that their vehicle is in good hands. More

great Sales and service employees are very helpful and informative. They take the time to explain procedures and requirements for maintaining the vehicle. T Sales and service employees are very helpful and informative. They take the time to explain procedures and requirements for maintaining the vehicle. They are very friendly also. More

Inspection In and done as promised as always. All that had to be done was the yearly state inspection. They called as soon as it was done and had me on my way. In and done as promised as always. All that had to be done was the yearly state inspection. They called as soon as it was done and had me on my way. More

EXCELLENT WORK AS ALWAYS THE WORK WAS PERFORMED EFFICIENTLY.WHAT WAS DONE WAS EXPLAINED THOROUGHLY.WARRANTY COVERAGE WAS CONFIRMED.DAN HELMBOLD CALLED ME TO SAY THE CAR WAS RE THE WORK WAS PERFORMED EFFICIENTLY.WHAT WAS DONE WAS EXPLAINED THOROUGHLY.WARRANTY COVERAGE WAS CONFIRMED.DAN HELMBOLD CALLED ME TO SAY THE CAR WAS READY.THE SHUTTLE DIVER WAS RIGHT ON TIME.. More

Great communication Very professional dealership. Always kept me informed regarding the status of my vehicle. Dan was Great! They even offered me a rental vehicle at no Very professional dealership. Always kept me informed regarding the status of my vehicle. Dan was Great! They even offered me a rental vehicle at no charge until my truck was complete. More