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Bob Johnson Chevrolet - Service Center

Rochester, NY

3.4
1,052 Reviews

1,052 Reviews of Bob Johnson Chevrolet - Service Center

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April 07, 2019

Excellent Service Intake of vehicle was immediate. I was greeted in a friendly and professional manner by the sevice agent. I told him what I needed to have done. He to More

by AADELL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
April 07, 2019

Great service Andrew from the service dept was extremely helpful and kind. My car was finished and ready for me faster then I thought and the price was not bad. I w More

by CINDYLKLEEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
April 07, 2019

strange I was waiting for an oil change and tire rotation . they said they would come and get me . This was at 1pm. Finally at 3 or after someone who reco More

by SZINK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Mitchell
April 07, 2019

Service Great service and friendly staff. Very helpful and knowledgeable. Would Defrecimmebd and send everyone I know there. Andy is top notch. Clean faci More

by Mhall6684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Jamalle Cade
April 04, 2019

Quick oil change. Went to Bob Johnson’s for their quick oil change service. There was a backlog. Estimated time, 2 hours. I was told upfront. Actual time. About 4 More

by Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
April 03, 2019

Would not recommend Takes too long- never call when ready, last time I received a text to text with any questions, I texted to see if far was ready and no response! Also More

by SS1630N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Love, Michael Barty, George Sarkis
April 03, 2019

Service for oil change Could not get an explanation why according to receipt wrong oil weight was used on oil on my 2018 equinox bought from Bob Johnson Chevy More

by MIKAKIMAJOBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Codd
April 03, 2019

Oil change and rotate tires 1 of 2 offered on leasing plan. Like that I can sign up on line. Service was within a few days. Got right in. Service completed within an hour. Happy with service. The only thing I c More

by mcmicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antinore
April 02, 2019

Great as always Always a pleasure to deal with. Great place to buy a car and the service is always top notch! Would recommend Bob Johnson highly to anyone ! More

by M.FRASER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold, Anne Lakis, Christopher Sherlock
April 01, 2019

excellent service We worked with service employee Dan Helmbold. He was excellent to work with Took care of our issue in the time he had told us. Extremely knowledgea More

by susan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
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