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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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July 02, 2019

Excellent Had Chris Sherlock for service. He was friendly and called me as soon as my part came in. He was very easy to talk to and answered all of my questions More

by JDELCLERCK333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
July 02, 2019

Great service. Professional people Always someone there to help you, very little waiting time pleasant service people who respect you and want to help you get a perfect job done on your More

by RECOMINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold, Steve Levine, Tim Ferris
June 30, 2019

Why I come to Bob Johnson's First class knowledge with a focus on customer satisfaction. Best inventory and price. Friendly sale and financial staff. Free car rental when needed. More

by Nickp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd, Frank Destefano, Peter Montante, George Sarkis
June 30, 2019

Service Had a appointment for 6/1 did not complete work till 6/12. Almost 2 weeks for muffler and seat fabric repair. I had to call three times for updates. More

by DAVE.NACCO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Sherlock
June 26, 2019

No Hassles / Great Experience Easy scheduling for maintenance, good communication on loaner vehicle and easy pick up. The service staff kept me posted on parts delivery timing and More

by KEVIN.GRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
June 25, 2019

Tried to charge me for services not needed The service rep said it would cost $2200 to fix my van and it wouldn’t pass inspection if it didn’t get done. I went elsewhere it passed inspection no More

by Notahappycustomer
Recommend Dealer
No
Employees Worked With
Pete Dellefave
June 24, 2019

Disappointed Don't get me wrong...... overall I am very satisfied with my dealership. I was a little disappointed on my last visit for an oil change and tire rot More

by WAYNER167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne
June 24, 2019

Problems breaking Was experiencing problems when breaking. Had to push break pedal to the floor to slow the Equinox down. After three days of hearing nothing, I called More

by reggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
June 23, 2019

Great Service, done on time Great service, friendly people. Work was done on time. They answered all my questions and explained everything g that was done. Would definitely recom More

by DAS1DAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
June 23, 2019

As always l was treated with respect an taken in before my w I was brought in before my appointment an very little wait. They stopped out to review with me what was needed in a friendly manor. More

by FIREMENBIKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember the names