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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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February 15, 2019

Pleased I was pleased with the service and the staff I didn't have to wait they were very respectful I have nothing negative to say just thank you More

by TAWANA385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
February 14, 2019

First 5000 mile check up Oil changed, tire rotation, fluids checked and filled where necessary and yearly inspection. Great customer service, friendly, knowledgeable and quic More

by cpa1653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Marlatt, George Sarkis
February 14, 2019

Great Job had a great experience with service department at bob Johnson Chevrolet the service writer dan Helmbold got my truck in same day and Benny Cannavino g More

by Delphi666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Stahl, Benny Cannavino, Dan Helmbold, Bill Kinney, George Sarkis
February 14, 2019

I went in for an oil change & it took 3 hrs. I have provided one star rating because the oil change took 3 hours. Most oil changes, at least in my experiences, have taken 15-30 minutes. Service w More

by alvinleejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember employees name.
February 14, 2019

Good service I was taken care right away and my vehicle was ready quickly. Mr service writer was extremely and understood my questions and took care of everything More

by PCHILDS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
February 14, 2019

Excellent service The wait wasnt long at all. The technician was honest and up front about everything. I appreciated the honesty. He also made an opening for me. More

by illbriant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
February 13, 2019

Service Very helpful working with my insurance agent for a current insurance card so that I could use one of your loaner vehicles. Thank you, Chris. More

by MKMCSWEENEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
February 12, 2019

Good experience The staff were courteous and professional. The service on my vehicle was performed in a timely manner and everything was explained to me. I would reco More

by KUROBINL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Williams
February 11, 2019

great service as usual as usual the service was quick and efficient. got right in and had less then an hour wait for inspection. everything was good so no additional cost ex More

by ZAKMAN160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shayne rath, Andrew Bisig, George Sarkis, Lenny Zaccaglino
February 11, 2019

Long wait time 2.5 hrs for tire rotation/oil change with an appointment was too long. Although the washer fluid was marked off - my low fluid warning was still on af More

by BarbS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Mar 11, 2019 -

Bob Johnson Chevrolet responded

Hello! I am sorry about your wait. We are anxiously waiting for our quick service building to open to make our service more efficient. It will be better in the future!

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