Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Pleased I was pleased with the service and the staff I didn't have to wait they were very respectful I have nothing negative to say just thank you I was pleased with the service and the staff I didn't have to wait they were very respectful I have nothing negative to say just thank you More
First 5000 mile check up Oil changed, tire rotation, fluids checked and filled where necessary and yearly inspection. Great customer service, friendly, knowledgeable and quic Oil changed, tire rotation, fluids checked and filled where necessary and yearly inspection. Great customer service, friendly, knowledgeable and quick. Been a customer for at least and will continue. More
Great Job had a great experience with service department at bob Johnson Chevrolet the service writer dan Helmbold got my truck in same day and Benny Cannavino g had a great experience with service department at bob Johnson Chevrolet the service writer dan Helmbold got my truck in same day and Benny Cannavino got me a car to drive. More
I went in for an oil change & it took 3 hrs. I have provided one star rating because the oil change took 3 hours. Most oil changes, at least in my experiences, have taken 15-30 minutes. Service w I have provided one star rating because the oil change took 3 hours. Most oil changes, at least in my experiences, have taken 15-30 minutes. Service writers are too busy with other customers to such a degree that I stood longer than expected to be seen. Customer wait areas provided comfort enough to endure the long wait. More
Good service I was taken care right away and my vehicle was ready quickly. Mr service writer was extremely and understood my questions and took care of everything I was taken care right away and my vehicle was ready quickly. Mr service writer was extremely and understood my questions and took care of everything More
Excellent service The wait wasnt long at all. The technician was honest and up front about everything. I appreciated the honesty. He also made an opening for me. The wait wasnt long at all. The technician was honest and up front about everything. I appreciated the honesty. He also made an opening for me. More
Service Very helpful working with my insurance agent for a current insurance card so that I could use one of your loaner vehicles. Thank you, Chris. Very helpful working with my insurance agent for a current insurance card so that I could use one of your loaner vehicles. Thank you, Chris. More
Good experience The staff were courteous and professional. The service on my vehicle was performed in a timely manner and everything was explained to me. I would reco The staff were courteous and professional. The service on my vehicle was performed in a timely manner and everything was explained to me. I would recommend the service department. More
great service as usual as usual the service was quick and efficient. got right in and had less then an hour wait for inspection. everything was good so no additional cost ex as usual the service was quick and efficient. got right in and had less then an hour wait for inspection. everything was good so no additional cost except for the inspection More
Long wait time 2.5 hrs for tire rotation/oil change with an appointment was too long. Although the washer fluid was marked off - my low fluid warning was still on af 2.5 hrs for tire rotation/oil change with an appointment was too long. Although the washer fluid was marked off - my low fluid warning was still on afterwards. More