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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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February 05, 2019

Great as always Never disappointed. Staff are caring and thorough in determining and meeting my needs. Parts needed were readily available. I am always remembered More

by dbrown60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
February 03, 2019

Good service I got there when they opened and they were busy already but it still didn't take to long. Changed my oil and checked out everything, said it was all More

by JUNOT.NANCY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names but they were nice.
February 01, 2019

My service experience was very good. The man that signed me in for my service was very respectful to me. His name is Steve Kerr. He got me signed up for my oil change and tire rotation an More

by susan@14612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, Steve York, Dylan Love
January 31, 2019

Service Appointment Very helpful and efficient. Andy Bisig was exremely helpful and professional. Dave Secash is a great mechanic and was able to find the problem very f More

by meghanallen0331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Secash, Andrew Bisig
January 31, 2019

Maintenance work I had my car in for a check engine light on, and not only was it fixed, but Chris Sherlock made sure I had his card, so if I had any other problems wi More

by Big Papi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
January 31, 2019

Great Customer service It was easy to schedule an appointment. We were in and out in a very short time. It was a pleasure dealing with them and it was reasonably priced. More

by Philipj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd
January 29, 2019

It was fine I was in for an oil change and tire rotation. The only thing I wasn't satisfied with was the time it took. I was told two hours and it was over 3 ho More

by HARTPREDMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
January 27, 2019

oil change and tire rotation I had a scheduled appointment at 7:45...my car work orderwas written up by about 7:30. I got my car back at 9:55....2 hours and 25 minutes for a sched More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Barty
Mar 11, 2019 -

Bob Johnson Chevrolet responded

Hello! I am sorry about your wait. We are anxiously waiting for our quick service building to open to make our service more efficient. It will be better in the future!

January 27, 2019

Always takes good care of us. Chris the service manager and Chris the service advisor did a great job fixing my suburban. They always take good care of us when we are in there. More

by Buickdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd, Christopher Sherlock
January 25, 2019

I was treated real good and informed of what was going on Was going on. Iwas offered a ride home. It is nice there is coffee and snacks while you are waiting. I didn't have an appointment, but the time More

by donnabent1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd
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