Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Done in time & good service Oil change, filter,and tire rotation ,had a appointment and in service right away the waiting room was clean and comfortable. The price was reasonabl Oil change, filter,and tire rotation ,had a appointment and in service right away the waiting room was clean and comfortable. The price was reasonable. More
Outstanding! Great job fixing the tire on my Malibu! Repair took a little longer than expected but not bad considering it was an unscheduled visit. Thanks! Great job fixing the tire on my Malibu! Repair took a little longer than expected but not bad considering it was an unscheduled visit. Thanks! More
Great experience Service was great I was able to get my vehicle back before promised . Everyone was very nice and polite at the dealership. I have always had a great e Service was great I was able to get my vehicle back before promised . Everyone was very nice and polite at the dealership. I have always had a great experience at Bob Johnson . More
Chris and Andy are awesome! Chris (service manager) and Andy bisig are by far some of the most helpful people I know. My cars consistently need service for some reason, and they Chris (service manager) and Andy bisig are by far some of the most helpful people I know. My cars consistently need service for some reason, and they are always able to assist, timely in their follow up, and do everything they need to do. More
Quick and friendly Again I'm amazed on how well the staff is so proficient and professional Everytime I visit. I can't wait till I share my great experience I have with Again I'm amazed on how well the staff is so proficient and professional Everytime I visit. I can't wait till I share my great experience I have with others at Bob Johnson Chevrolet. More
Dissapointed I leased a 2019 Chevy Equinox. Hector is a great salesman.The second day of driving it the windshield wiper fluid was out. This should have been fille I leased a 2019 Chevy Equinox. Hector is a great salesman.The second day of driving it the windshield wiper fluid was out. This should have been filled up I think. I loved my car for the first 130 miles. Till one morning driving to work the heat stopped working, alarm was going off for engine overheating. It was maxed out for the temperature of the engine. I had it towed to Tradition Chevrolet in Newark, NY. I was told the radiator housing was cracked and the radiator fluid was very low. The low radiator fluid should have been a red flag and caught when the vehicle was being prepped. I doubt the crack would have been found. But the low fluid should have been caught I think. Now I'm noticing the car is not heating up like it used to be, So now I have to bring my car back to the garage. Not a good feeling driving a new car and not feeling comfortable or safe. More
Repaired power steering on 2017 Traverse Repair was completed in 24 hr’s during an Extremely busy time. No wait service ! Don’t right and on time ! That’s why I keep going back. 👍 Repair was completed in 24 hr’s during an Extremely busy time. No wait service ! Don’t right and on time ! That’s why I keep going back. 👍 More
Poor service First they lost my car, then tried telling me my battery was no good after telling me the report said says my battery was fine and good charge. Questi First they lost my car, then tried telling me my battery was no good after telling me the report said says my battery was fine and good charge. Questioned why I had jumper cables in my car. Treated me like I was stupid. Many people carry jumpers in their car! I used them to jump someone else. And then it was suggested that I killed the battery jumping other. The report said my battery was good. I think they wanted to sell me something I didn't need! They let my battery go dead and did not want to admit it. That last visit there was my LAST visit there. They cant be the only chevy dealership in NY More
Shift lever bad Would not register Park when actually was in park fixed ahead of time and under warranty service was great and a pleasant experience for me thank you Would not register Park when actually was in park fixed ahead of time and under warranty service was great and a pleasant experience for me thank you More
Wonderful. Good people Great service. In and out with friendly people. Had an issue with a dent and they fixed that for free. I would recommend this place. Great service. In and out with friendly people. Had an issue with a dent and they fixed that for free. I would recommend this place. More