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Bob Johnson Chevrolet - Service Center
Rochester, NY
1,050 Reviews
1,050 Reviews of Bob Johnson Chevrolet - Service Center
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January 13, 2019
Love u guys And these past three years I’ve took in my vehicle back to Bob Jonson three times had the best experience ever they always done right by me and I will And these past three years I’ve took in my vehicle back to Bob Jonson three times had the best experience ever they always done right by me and I will continue to be a part of the Chevy family hands down I’ve had all types of vehicles but the service I got at Chevy was the best love you guys and keep up the good work More
by LJOSUE02
Verified CustomerEmployees Worked With
Sean carter 5 ?? , Jessica Stahl, Darwin Morillo
January 13, 2019
Little organization in service dept 1.25 hours to find the right person to answer my call. Parts not ordered therefore did not arrive when promised. Problem still not fixed. 1.25 hours to find the right person to answer my call. Parts not ordered therefore did not arrive when promised. Problem still not fixed. More
by Funofit
Employees Worked With
Andrew Bisig
January 13, 2019
Easy, quick and friendly I was checked in quickly, waited in a very comfortable waiting room and was on my way in no time. The Tech's are fast and friendly too. Jamalle came I was checked in quickly, waited in a very comfortable waiting room and was on my way in no time. The Tech's are fast and friendly too. Jamalle came out and personally handed me my keys. That is a great touch. More
by SHERRILL24
Employees Worked With
Jamalle Cade
January 12, 2019
It was overall excellent The on line service t ok ma look e the appointment is very easy and efficent.Then going into the service department was very personalable. The on line service t ok ma look e the appointment is very easy and efficent.Then going into the service department was very personalable. More
by MJPaliani
Employees Worked With
George Sarkis, Christopher Sherlock, Nick Cortese
January 10, 2019
Radio Finally Fixed! Though I had to suffer through returning my vehicle multiple times in order for the problem to be completed, the service I received was very courteous Though I had to suffer through returning my vehicle multiple times in order for the problem to be completed, the service I received was very courteous. More
by deirdrejkcarter
Employees Worked With
Nick, an auto tech mechanic
January 10, 2019
Not my choice On vacation my alternator gave out. More than $600 later, I’m raked over the coals.. I’m certain that they took total advantage of my situation. On vacation my alternator gave out. More than $600 later, I’m raked over the coals.. I’m certain that they took total advantage of my situation. More
by NO21228
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd, Dan Helmbold, Steve Kerr, Paul Palmgreen, Kirstin Perry, Christopher Sherlock
January 10, 2019
Service I have been going to this dealer ship for 3 years+ I will say Always has been prompt , professional, friendly and more importantly the service I have I have been going to this dealer ship for 3 years+ I will say Always has been prompt , professional, friendly and more importantly the service I have received on the vehicles have been a one and done ! Works for me ! More
by ecktor76
Employees Worked With
John Brest, Brady Schultz
January 09, 2019
Excellent Customer Service Resolved my car’s issue in a expedient manner. Customer care professionals were kind and courteous. I would highly recommend this dealership to others Resolved my car’s issue in a expedient manner. Customer care professionals were kind and courteous. I would highly recommend this dealership to others! Overall rating five stars! More
by Chevrolet 4344
Employees Worked With
Dan Helmbold, George Sarkis, Willie Williams
January 08, 2019
Missed hose attachment I have always loved this service station until my last visit. Within a few days if a oil change and tire rotation my check engine light came on. I too I have always loved this service station until my last visit. Within a few days if a oil change and tire rotation my check engine light came on. I took it back to find out whose had not been connected correctly. It was fixed at no charge but a large inconvenience at gas waste to bring it back to drop off and find arrangements to get to work. More
by Kkiyak
Employees Worked With
I have no idea
January 08, 2019
Best customer service !!!! This compliment is more towards my cashier experience. Sue in Customer Service is always a pleasure to see during my visits. I have seen people come This compliment is more towards my cashier experience. Sue in Customer Service is always a pleasure to see during my visits. I have seen people come and go in that position and she is by far the most pleasant to deal with. I have been a customer for 12 years and although my service visits are every couple months, Sue remembers me each time and is very personable. It makes for a great visit!!! More
by RITGRAD14
Employees Worked With
Sue the Cashier
