Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
I had a drivetrain issue on a 2018 Colorado Only had 1700 miles on my new Colorado. They replaced the torque converter in the transmission. It took a couple of days so the gave me a loaner truck Only had 1700 miles on my new Colorado. They replaced the torque converter in the transmission. It took a couple of days so the gave me a loaner truck. Truck seems fine now. More
Excellent sevice Work is always done correctly and I never have to return to have the same issue corrected again. So this makes me a happy customer. Work is always done correctly and I never have to return to have the same issue corrected again. So this makes me a happy customer. More
Fantastic service. Been a Bob johnsonson supporter for a long time. Bob johnson’s Service is unbeatable. Service people are very professional and helpful. Excellent cus Been a Bob johnsonson supporter for a long time. Bob johnson’s Service is unbeatable. Service people are very professional and helpful. Excellent customer service and sales. More
Excellent To all the service personnel, they have a tough to handle daily. They all have handle themselves professionally and polite. They have treated me with To all the service personnel, they have a tough to handle daily. They all have handle themselves professionally and polite. They have treated me with the most respect every visit and I feel like family. Dan, Andrew , Chris Codd and Jeff Hodges are polite and helpful. More
Great Service and Great People I would definitely recommend this dealership because the people that work there are very personable and work hard to get whatever your heart desires i I would definitely recommend this dealership because the people that work there are very personable and work hard to get whatever your heart desires in a new car. The Service is top notch and would not think twice about any other place to bring my vehicle. More
Staff is always helpful and transparent about the work that. Staff is always helpful and transparent about the work that needs to be done. They always remember my name and treat me as a VIP . Thank you! Staff is always helpful and transparent about the work that needs to be done. They always remember my name and treat me as a VIP . Thank you! More
yearly maintance. In my opinion, no one is perfect. This is why 4 stars. I also felt that the price was high for an alignment. Other than that, I am very satisfied. In my opinion, no one is perfect. This is why 4 stars. I also felt that the price was high for an alignment. Other than that, I am very satisfied. More
Not as pleased as usual Picked up car Jan 3rd got home and was notified by OnStar all four tires were low. Brought car back in and it was taken care of right away. Got home Picked up car Jan 3rd got home and was notified by OnStar all four tires were low. Brought car back in and it was taken care of right away. Got home again and then received notice of recall...when I called service dept. was told it should have been taken care of before the car was given to me but it was not so I would have to come back . I then called the manger of service dept who told me the girl I spoke to was incorrect and the recall issue was in fact corrected. The service manger was apologetic and said he will follow up with girl on my original phone call. Then found out they gave me the wrong Fab thank goodness I came right home .My car was running so I did not know until I got home and tried to lock the car. Called again and they sent someone over to return mine and pick up the one that belonged to another customer. Just a lot of confusion which I never experienced at Bob Johnson .Usually I pick up my car and have been very happy with no issues More
Oil Change and inspection I had an appointment for an oil change and an inspection. About 1 - 1 1/2 hrs. Later it was done and all set to go. I didn’t mind because you can wa I had an appointment for an oil change and an inspection. About 1 - 1 1/2 hrs. Later it was done and all set to go. I didn’t mind because you can watch tv and they have snacks and coffee More
Great service I would recommend bob Johnson to friends and family. The complimentary rental was great and appreciated. I will be leasing again in the future. A Happ I would recommend bob Johnson to friends and family. The complimentary rental was great and appreciated. I will be leasing again in the future. A Happy customer! More