Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Pleased with service Very pleased with service and machanic the wait was very reasonable. I always enjoy my experience at Bob Johnson on west ridge rd greece ny thank you Very pleased with service and machanic the wait was very reasonable. I always enjoy my experience at Bob Johnson on west ridge rd greece ny thank you More
Long wait for inspection Had a 2;00 appointment for inspection. Didn’t even start the car until around 3:30 even though I was told car was out back getting ready when I can st Had a 2;00 appointment for inspection. Didn’t even start the car until around 3:30 even though I was told car was out back getting ready when I can still see parked out front waiting More
Had new steeri reclaced very professional service and worked Very fair and professional work diligently to best price. Stands by service prompt service bob johnson Chevrolet on ridge road is one of the best. Very fair and professional work diligently to best price. Stands by service prompt service bob johnson Chevrolet on ridge road is one of the best. More
Crazy wait I made an appointment for 7:30am to get an oil change. When I showed up there were @20 cars already in line and I was told it was first come first se I made an appointment for 7:30am to get an oil change. When I showed up there were @20 cars already in line and I was told it was first come first serve. I stated I had made an appointment and they said that didn’t matter. I was also told it would take an hour and I was there for 2 hours. Kept going back and checking and they said it would be another 5 minutes - it took an additional 45. Not thrilled. More
awesome Andrew and paul the corvette mechanic took great care of me and my 90K Z06.they treated me and my Z with care and respect. Andrew and paul the corvette mechanic took great care of me and my 90K Z06.they treated me and my Z with care and respect. More
continued disappointment xxxx poor a car with 32k miles on it and you tell me my brakes all need to he replaced and it's not covered under warranty. xxxx this place xxxx poor a car with 32k miles on it and you tell me my brakes all need to he replaced and it's not covered under warranty. xxxx this place More
Bob Johnson has too much work I made an appointment for 11am and as I live in Orleans County I advised them that I would be waiting for the car. Maintenance and inspection. I sa I made an appointment for 11am and as I live in Orleans County I advised them that I would be waiting for the car. Maintenance and inspection. I sat there for 2.5 hours before I was notified my vehicle was done. They obviously have too much work for the size of their facility. More
The advisor was great. Dan was great he took the time to explain in detail all of the repairs that were made and why they were important to maintain. Dan was great he took the time to explain in detail all of the repairs that were made and why they were important to maintain. More
Great service Excellent service in a timely fashion. The employees make you feel welcomed and taken care of. So I will definitely come back to bob Johnson again Excellent service in a timely fashion. The employees make you feel welcomed and taken care of. So I will definitely come back to bob Johnson again More
Poor service, had to follow up miltiple times Multiple people called me the wrong name. After I was given an estimate on my car I called later to ask questions and was told that the person I was d Multiple people called me the wrong name. After I was given an estimate on my car I called later to ask questions and was told that the person I was dealing with "did not get the full story about my car from the tech". Had to bring my car back after it was fixed because it was not aligned right and something was hitting the exhaust pipe while I was driving. More